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Norm Reeves Hyundai Superstore
Cerritos, CA
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Excellent service and customer relations! Vito was great! Really helpful and very personable! Would highly recommend! Received an email from him regarding the end of my lease approaching, but Vito was great! Really helpful and very personable! Would highly recommend! Received an email from him regarding the end of my lease approaching, but I was unable to answer for a couple of weeks. When I got back to him, I received a prompt response and scheduled an appointment with him same day. Ended up with a great deal on a new lease for a 2016 Elantra SE. More
Courteous, professional and customer directed. I let them know what I wanted in pricing, terms and vehicle, they worked hard to meet my needs eagerly and successfully. Left very happy. I let them know what I wanted in pricing, terms and vehicle, they worked hard to meet my needs eagerly and successfully. Left very happy. More
Smooth as possible 05-15-2015 We purchased 2 - 2016 Hyundai Elantra's and the experience was as smooth as possible. Our sales rep Frank Martins- was the best- he qu 05-15-2015 We purchased 2 - 2016 Hyundai Elantra's and the experience was as smooth as possible. Our sales rep Frank Martins- was the best- he qualified us over the phone, no hassle got to the dealer, test drove the cars choose the colors and were pretty much set to go. The customers service at the Cerritos Hyundai was excellent- would recommend Frank to all of my friends and family. Dilma A More
2 good times with Norm Reeves Hyundai! My first experience with this dealership was a pleasant one, as I was just looking at a potential future vehicle for myself and my family. As I arrive My first experience with this dealership was a pleasant one, as I was just looking at a potential future vehicle for myself and my family. As I arrived I was greeted by Frank, who was awesome - his mellowness made me feel comfortable and he did not come off as the typical pushy car salesman. As he was showing me the Sonata, he had an appointment come in an hour early, so Frank had his colleague Manny help me out. Manny was just as great as Frank and was very knowledgeable about the Sonatas. Any question was answered effectively. As I informed Manny that I was just beginning my search, he was not pushy and applied no pressure. I told Manny that I would not be buying that day, but when I came back I"d gladly work with Manny or Frank. The day I ended up being able to make it was both Manny and Frank's day off and I actually worked with Vito Beato who was a dream of a car salesman. I ended up going with the Sonata Hybrid. Vito knew everything about the vehicle and his customer service was amazing. Overall my experience with the Cerritos Hyundai was a great one and I would recommend it to everyone. Working with 3 different salesmen who were all wonderful was a relief that I was not expecting when car shopping. I went to a few other dealerships and the vibe was not even close to how great it was at Hyundai. Thanks!!!!!! More
Norm Reeves Hyundai/Excellent Sales Consultant & Dealership Mr. Vito Beato, sales consultant, demonstrated outstanding professionalism, excellent product knowledge, and fabulous attention to our unique needs i Mr. Vito Beato, sales consultant, demonstrated outstanding professionalism, excellent product knowledge, and fabulous attention to our unique needs in addition to obtaining us a very fair purchase price for our beautiful new Sonata. Mr.Beato took extensive time and patiently explained and demonstrated all of the automobile. He listened attentively and understood exactly what we were looking for in a vehicle. In addition to the wonderful treatment we received from Mr. Beato all of the many other management and finance personell were very professional, highly knowledgeable and well attuned to addressing our questions and ensuring our needs were met. We are thrilled with our beautiful new car and look forward to maintaining our relationship with the outstanding professionals at Norn Reeves Hyundai in Cerritos, California. More
love my sonata Vito saved the day for me I couldn't get the car that I wanted due to my credit. Vito came in like a wiz and showed me a compairable car,even let me Vito saved the day for me I couldn't get the car that I wanted due to my credit. Vito came in like a wiz and showed me a compairable car,even let me test drive some. the only thing I lost war moonroof and nav. which i don't use any way. I am totally happy and would recommend Norm Reeves Hyundai to my friends and family, Thank you Vito and saheed for all you have done to make it happen.... Regards: Richard Reese More
Horrible experience! They gave me $3000. under KBB for a trade in and then stoled my Vehicle, sold it before I was funded and now I have no vehicle.....DO NOT DO BUSSINESS They gave me $3000. under KBB for a trade in and then stoled my Vehicle, sold it before I was funded and now I have no vehicle.....DO NOT DO BUSSINESS WITH THESE INDIVIUALS!!! More
Awesome service! I was working on a price online with Vito. Finally we decided we would go look at different cars. We finally ended up at Hyundai and so glad we did. V I was working on a price online with Vito. Finally we decided we would go look at different cars. We finally ended up at Hyundai and so glad we did. Vito honored the online price and made the whole process go by so smooth. He never once hassled us or pressured us to buy. He took his time to go over everything about the car and showed us how everything works. I would most definitely recommend this dealership to anyone and especially recommend to see Vito. More
Great car buying experience This weekend I bought a new 2015 Sonata. I was looking for a low mileage used car and my family has been pleased with our 2008 Vera Cruz. The quality This weekend I bought a new 2015 Sonata. I was looking for a low mileage used car and my family has been pleased with our 2008 Vera Cruz. The quality is great and every service we have had done through Hyundai has been wonderful. I met Vito Beato and he showed me a 2014 Sonata. I was late for an appointment and had to leave before a test drive. Vito sent me all the information on the vehicle and we arranged a drive the next morning. It was a great car, but after debating, I figured I would get a new car since I do put a great deal of miles on my vehicles. Vito answered all my questions and it was a no hassle, no pressure, informative experience. He pointed out the differences between the models and the choice soon became clear that the 2015 was best for me. I was in and out in half the time I thought it would take and would highly recommend Vito to ANYONE who wants a knowledgeable, honest source of information. More
Best Car Buying Experience Yesterday I bought a car for my son at Norm Reeves Hyundai. My good friend Mike Gilligan at Cerritos Ford recommended the dealership. Vito Beato took Yesterday I bought a car for my son at Norm Reeves Hyundai. My good friend Mike Gilligan at Cerritos Ford recommended the dealership. Vito Beato took great care of my son and me. He helped us find the right car, explained all the different options to help us make a well informed choice and made the overall car buying experience a positive one. The quality and the amenities that you get with a Hyundai are remarkable for such a reasonable price. Better than what I have on my German import! I highly recommend this dealership. Thanks Vito! John W. More