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Norm Reeves Hyundai Superstore

Cerritos, CA

Overview
Reviews
Vehicles
4.7
3,303 Reviews
Call Dealership (562) 353-4062
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10901 East 183rd St.

Cerritos, CA

90703

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Showing 3,303 reviews

April 05, 2024

Tannaz really made this process smooth. From taking a deposit on the car and holding it for us for a few extra days as we had a family emergency. If I buy Hyundai again or if I have friends More

by Bsm84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saeid Nouri, Tannaz Jalilsood
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Apr 09, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for sharing your positive experience, we're thrilled to hear that Tannaz provided excellent service during your time of need. We appreciate your recommendation and look forward to assisting you or your loved ones in the future!

April 05, 2024

My whole experience was great thanks again Miguel who helped me for the second time with a car More

by monicagreene60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saeed Naderi, Miguel Gonzalez
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Apr 09, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're delighted to hear that Miguel provided you with another exceptional experience. We appreciate your continued trust in our dealership.

April 04, 2024

They were able to help me with everything I needed in 1 appointment. Fast, courteous, and not as expensive as I thought it would be. More

by Kristiann2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Apr 09, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for choosing our dealership! We're thrilled to hear we could meet your needs efficiently and affordably. We appreciate your business and look forward to assisting you again in the future.

April 04, 2024

They left tools in my car, the blue number was still on my windshield and they did not provide an update as to how long it would take. It was over 3 hours before my regular tune up was completed. More

by Kritynnelms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Lingao
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Apr 09, 2024 -

Norm Reeves Hyundai Superstore responded

We apologize for any inconvenience caused during your visit. Your feedback is valuable, and we'll address these issues to ensure a smoother experience in the future. Thank you for bringing this to our attention. If you would like to discuss this or provide further feedback please reach out to me at 562-405-3505. Thank you. -Bill Stephens, General Manager.

April 04, 2024

Great Service, was attended at a timely manner. Juan Gallegos who attended me provided me with the utmost support! More

by Gamboaem12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Gallegos
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Apr 09, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're thrilled to hear that Juan provided you with excellent service. We appreciate your business and look forward to serving you again in the future.

April 03, 2024

Overall service: oil change, tire change etc Great customer service That's it ......... ............ .... More

by RJP
Recommend Dealer
Yes
Employees Worked With
Gary O. (Cerritos Setvice Repair)
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Apr 04, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your positive feedback! We're glad to hear you had a great experience with our service. If you ever need anything else, feel free to reach out.

April 02, 2024

Great service Great service and always helpful Always Fast and reliable service Definitely will recommend More

by JRMORENO083
Recommend Dealer
Yes
Employees Worked With
Enrique
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Apr 03, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're delighted to hear that you had a positive experience with us. Your recommendation means a lot to us, and we look forward to serving you again in the future.

April 02, 2024

Service writer listened to me and was able to understand the issues I was having. He also worked with the extended warranty to get everything resolved and kept me informed. More

by Two Tucson Family
Recommend Dealer
Yes
Employees Worked With
Louie Ramos
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Apr 03, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for sharing your positive experience! We're glad our service team could address your concerns and work with your extended warranty for a smooth resolution. We appreciate your feedback!

April 01, 2024

Mohamed remembers me from past services. He always comes up to me with smile that makes me warm welcomed. Everything goes smoothly. Everyone is very kind and treats me as a special customer. More

by Tereschung9
Recommend Dealer
Yes
Employees Worked With
Mohamed
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Jul 03, 2024 -

Norm Reeves Hyundai Superstore responded

Service always comes with a smile here at our dealership! We're so happy to hear that Mohamed has provided such positive experiences. We look forward to the next opportunity we have to assist you!

April 01, 2024

They took care of me in a time of need. Unfortunate that my car got serviced so soon after buying. More

by jedimaster.ant1991
Recommend Dealer
Yes
Employees Worked With
Candice Bill and Louie
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Jul 05, 2024 -

Norm Reeves Hyundai Superstore responded

We're glad to hear that Candice, Bill, and Louie provided the help you needed with your car's service. Please reach out to us if there's anything else we can do to help you in the future. Thank you for sharing your feedback with us.

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