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Norm Reeves Hyundai Superstore

Cerritos, CA

4.7
3,303 Reviews

10901 East 183rd St.

Cerritos, CA

90703

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Showing 3,303 reviews

April 10, 2024

Norm Reeves was not the dealership I purchased my car from. You answered some long over due questions and the service and attention I felt was way above and beyond. If I had this experience at my dealers More

by Jcairns97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique and apologies the mechanic….
Apr 11, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're thrilled to hear about your positive experience with us. Providing excellent service and answering all your questions is our top priority. We appreciate your support and look forward to assisting you in the future.

April 09, 2024

Done super fast, didn’t have to wait long, nice customer service, and my car was taken car of properly More

by Hinaheni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lingao, Hemanshu. Bagga
Apr 11, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for choosing us for your car service! We're thrilled to hear you had a positive experience and that your car was well taken care of. Looking forward to serving you again in the future!

April 09, 2024

Juan was good at communicating ewhdt was happening. Timely service foelrcealk in client. Thank you. More

by Claimdog7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Apr 11, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words, Juan is indeed a valued member of our team! We're glad to hear you had a positive experience with us and appreciate your business.

April 09, 2024

They fixed one problem and created another. The issue they created is a safety hazard, and Now they are not taking ownership of the issue they created and are ignoring me. Very disappointed. More

by Atulsharma2211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Gallegos
Apr 11, 2024 -

Norm Reeves Hyundai Superstore responded

We're sorry to hear that you had a negative experience with us and we would like to learn more about your concerns. When it is convenient please reach out to me at 562-405-3505. Thank you. -Bill Stephens, General Manager.

April 09, 2024

The dealership's service area seems to be managed well by Heman. I bought my car at this dealer in 2015 More

by Vticker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohamed Jabar, Justin Lingao, Hemanshu. Bagga
Apr 11, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for sharing your positive experience with Heman and our service team! We're glad to hear that you had a great buying experience with us in 2015. We appreciate your support and hope to continue serving you in the future.

April 09, 2024

First time purchasing a Hyundai and couldn’t be happier. Our salesman was Rigo and he walked us through everything! Very helpful! Very knowledgeable.Made the purchase very smooth. Would definitely recom More

by llblash
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rigo
Apr 11, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for choosing our dealership and for sharing your positive experience with Rigo! We're thrilled to hear that he provided excellent service and made your purchase smooth. We appreciate your recommendation and look forward to serving you again in the future!

April 09, 2024

Recently I purchased Alex Jang at norm reeves Hyundai in Cerritos! He was really helpful and intelligent person and professional I would recommend Alex Jang in norm reeves Hyundai! More

by ohjulia56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Jang
Apr 11, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're thrilled to hear about your positive experience with Alex at Norm Reeves Hyundai in Cerritos. We appreciate your recommendation and look forward to serving you again in the future!

April 07, 2024

Jalil was a wonderful person to work with. He patiently answered all questions and went over every detail with care and precision! More

by siel_lee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jalil Bashir
Apr 09, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're delighted to hear that Jalil provided you with exceptional service. We strive to make every customer experience informative and enjoyable.

April 06, 2024

Staff was friendly, courteous, and professional. They were honest and explained the whole process and answered all of my questions. I will buy from them again. Guadalupe is an excellent salesman. More

by realbigfamily
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chavarria, Guadalupe, David Rosas, Saeed Naderi
Apr 09, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're thrilled to hear about your positive experience with our team, especially with Guadalupe. We look forward to assisting you again in the future!

April 06, 2024

Quick for complimentary services Convenient lunch truck for a breakfast burrito. Was very hungry for late morning More

by admaratas1
Recommend Dealer
Yes
Apr 09, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your feedback! We're glad you enjoyed our complimentary services and the convenience of the lunch truck. We'll keep providing great experiences for our valued customers like you.

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