Norm Reeves Hyundai Superstore
Cerritos, CA
Filter Reviews by Keyword
By Type
Showing 3,297 reviews
Sonny Nguyen at Cerritos was a class act We went in having researched what we wanted...Sonny was the connection that we talked to when we originally phoned in with questions..he matched an of We went in having researched what we wanted...Sonny was the connection that we talked to when we originally phoned in with questions..he matched an offer that we got from a site..and he was super authentic and a pleasure to deal with. More
Excellent Customer Services I took my car for a check engine light on. Services Manager, Catherine Medalle, went above and beyond following up on what was needed to get my car p I took my car for a check engine light on. Services Manager, Catherine Medalle, went above and beyond following up on what was needed to get my car properly diagnosed. She returned every voice mail message I left in her voice mail on a timely matter. She also called and providing updates and follow ups. She also got other employees involved to resolve the issue. Great Job! More
Great dealer, great product On my 3rd Hyundai and can only report good things. Got an Elantra for my daughter to drive and it really made her day. Thanks Norm Reeves Hyundai! On my 3rd Hyundai and can only report good things. Got an Elantra for my daughter to drive and it really made her day. Thanks Norm Reeves Hyundai! More
Fast service. Very pleasant. Great people. ask for Alex Fuller. He will answer all your questions. I had such a smooth fast well explained experience. Nobody was pushy here. They were very hel ask for Alex Fuller. He will answer all your questions. I had such a smooth fast well explained experience. Nobody was pushy here. They were very helpful. Once I made a decision On which car I wanted . After the closing and well explained paperwork, Alex took his time explaining every detail every question and helping me set up my app for my car, explained my navigation, and electronic questions and any concerns. He took as much time as I needed. Answered all my questions. More
Kind, Patient, Helpful, & Professional! :) Surviving a totaled car collision is no pleasant thing! After some physical therapy, I was still scared to drive again; but I NEEDED to get a new car Surviving a totaled car collision is no pleasant thing! After some physical therapy, I was still scared to drive again; but I NEEDED to get a new car. Salesperson Ryan Quismorio was very kind, patient, and helpful with me. I would recommend him, and even suggest asking for him if you need help with getting a new vehicle. I needed some extra time, because of my mobility difficulties. He let me take that time and sit in different vehicles, adjust the seat, and he even gave me the extra time I needed to help me learn how the media features work and what comes with the vehicle. He even let me drive slowly on some side streets. We noticed a dent, and some scratches before leaving the dealership, and I'm appreciative that they offered to comp the repairs. I was introduced to Fernando & Chris in the service department, and they were very nice and kind too; and very helpful with answering my questions. Kyle and Kevin were also very nice guys, helping me during the financial stages of purchase. Overall, Cerritos Hyundai has a very professional staff! I was in the market for a mid-sized sedan; and safety was VERY important to me. I'm pretty pleased with my new Sonata! :) I'm still pretty scared on the road, and get frightened when people make dangerous moves, and ask them not to do that please...But this is a pretty nice car to drive, and I'm thankful that I got it! More
Far beyond my expectations-A+ Wonderful staff and the dealer representative, Steve Lee is deserving of immense praise for his commitment to the Genesis. His knowledge of this car t Wonderful staff and the dealer representative, Steve Lee is deserving of immense praise for his commitment to the Genesis. His knowledge of this car tipped the scale in our purchase of this car. The Genesis maneuvers with ease, "solid engineering." Love the handling and the turning ratio of this car. It is important to me, because I still drive in the city Los Angeles, in which the handling of a car must react quickly to avoid possible injuries or accidents. The Genesis responds like it's an extension of myself. Your staff really knows this car and were prepared to answer all the questions asked. More
Great help! Alex helped my family and I make the best choice of vehicle for our needs. Sales GM Javed helped us stay within our budget. Gerardo was patient with m Alex helped my family and I make the best choice of vehicle for our needs. Sales GM Javed helped us stay within our budget. Gerardo was patient with my 3 yr old son who was eager to help me while we were finalizing paper work. He even included him in the process by having him sign an "agreement" to "keep the car neat and clean as long as he rides in it." That really made my sons day! Overall I really appreciate the efforts of these 3 individuals who help make sure I was able to walk out with the right vehicle for a great price without being pressured into it. More
Outstanding Customer Service Manny Vasquez went out of his way to provide me with outstanding Customer Service. He went beyond the call of duty to help me out. I would Highly rec Manny Vasquez went out of his way to provide me with outstanding Customer Service. He went beyond the call of duty to help me out. I would Highly recommend Manny for being a compassionate caring individual who wants to please his customers. My wife valued Manny s services as much as myself. His managers Saed and Javed were outstanding to deal with as well. No pressure whatsoever on the deal. I would highly recommend the dealership to anyone wanting to get an exceptionally good deal. Kevin Lee in Finance did an outstanding job as well. Respectfully Submitted. Mark Ziemer More
Norm Reeves Hyundai was awesome! Ryan Quismorio just helped me trade in my gas guzzling truck for 2 awesome Hyundai Elantra GTs, we could not be happier! Norm Reeves Hyundai was fair Ryan Quismorio just helped me trade in my gas guzzling truck for 2 awesome Hyundai Elantra GTs, we could not be happier! Norm Reeves Hyundai was fair and professional and made buying 2 cars at once a breeze! More
Great customer service Guadalupe was great and very patient throughout the whole buying process. I will definitely recommend anyone looking to buy a car to visit Norm Reeves Guadalupe was great and very patient throughout the whole buying process. I will definitely recommend anyone looking to buy a car to visit Norm Reeves Hyundai More