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Norm Reeves Hyundai Superstore

Cerritos, CA

4.7
3,303 Reviews

10901 East 183rd St.

Cerritos, CA

90703

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Showing 3,303 reviews

April 16, 2024

Car had had several issues. Windshield crack was said to be fillable, it was done wrong before so now windshield needs to be replaced. Dealer pushing back on replacing it. Fo More

by bstevens231
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gerardo Dorantes, Miguel Gonzalez
Apr 18, 2024 -

Norm Reeves Hyundai Superstore responded

We're truly sorry for the inconveniences you've faced and we would like to discuss this if you are willing. Please reach out to me at 562-405-3505. Thank you. -Bill Stephens, General Manager.

April 16, 2024

The staff were very helpful, explained very well and very courtesy. I would refer this place More

by Datanapple
Recommend Dealer
Yes
Employees Worked With
Enrique
Apr 18, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our team. We appreciate your recommendation and look forward to serving you and your referrals in the future!

April 15, 2024

Had a great experience from beginning to end. We arrived a little late in the evening after they had closed up one of their lots, but they made an exception to get us access to the car we were in More

by D.H.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khalid Bashir
Apr 17, 2024 -

Norm Reeves Hyundai Superstore responded

We're thrilled to hear you had a great experience with us! Making exceptions to ensure our customers are satisfied is what we're all about. Enjoy your new car, and thank you for choosing us!

April 15, 2024

Too long of a wait for. a tire patch. Especially with an appointment. Agent was nice and professional. Please consider shorter waiting times for customers. More

by Alicevillescaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hemanshu. Bagga
Apr 17, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your feedback. We appreciate your patience and kind words about our team. We'll definitely look into improving our wait times to better serve you in the future.

April 14, 2024

I had an exceptional experience at Norm Reeves Hyundai Superstore! From the moment I stepped onto the lot, I was greeted warmly by their friendly staff. They listened attentively to my needs and helped me More

by Armen Proyan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Gallegos, Gerardo Dorantes, Sky Kim
Apr 15, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your glowing review! We're thrilled to hear that you had such a positive experience with us, from start to finish. Enjoy your new car, and please don't hesitate to reach out if you need anything in the future.

April 13, 2024

Had a very easy and no pressure purchase. Everyone that worked with me and my son were very professional and I will recommend Norm Reaves Hyundai to anyone who are interested in buying a new More

by mykotracy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Yorn, Brandon No, Saeed Naderi
Apr 15, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for choosing Norm Reeves Hyundai! We're thrilled to hear about your positive experience with our team. We appreciate your recommendation and look forward to serving you and your son in the future.

April 12, 2024

Andy was super helpful and listened to my needs and didn’t judge my situation. He advocated for me at every moment. He never rushed the process and always kept me informed. He made me feel comfortable More

by denxden3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy - 5 stars, Saeed Naderi
Apr 15, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you so much for sharing your experience, we're thrilled to hear that Andy provided such excellent service! We're glad he could make your car-buying experience comfortable and enjoyable. We appreciate your business!

April 12, 2024

Great service with a friendly staff. . answered all questions asked. Ricardo was awesome and very helpful More

by jblack1129
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Romero, Saeed Naderi, Mike De Leon, Khalid Bashir, Mustafa Eldiven, Alejandra Castillo, Borna Baba Ahmadi, Miguel Gonzalez, Jalil Bashir, Fred Daymeh
Apr 15, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our team, especially with Ricardo. We appreciate your business and hope to see you again soon!

April 12, 2024

Tannaz had a positive attitude and was very helpful with all the questions I asked. More

by weizhe95
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gerardo Dorantes, Tannaz Jalilsood
Apr 15, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're thrilled to hear that Tannaz provided you with excellent service. We appreciate your business and look forward to assisting you again in the future.

April 10, 2024

Service and financing were great. Mike Monji was extremely helpful and answered all of our questions. More

by bradd0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Monji , Ricardo Romero, Saeed Naderi
Apr 11, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for sharing your positive experience with us! We're delighted to hear that Mike provided excellent service and assistance. We appreciate your feedback and hope to serve you again in the future.

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