Norm Reeves Hyundai Superstore
Cerritos, CA
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Thank you Marcus! Thank you Norm Reeves for helping me through the process and getting me my 2017 Hyundai Elantra. So far the car has been driving like a dream. Thank Thank you Norm Reeves for helping me through the process and getting me my 2017 Hyundai Elantra. So far the car has been driving like a dream. Thank you Marcus for all your help! He was great! very help, very knowledgeable, and very honest. I was just looking to test drive a few cars in the Cerritos Auto Square. Prices were a bit insane until I got to the Norm Reeves Hyundai Superstore. The prices were very reasonable for what I thought were 2016's but come to find out thy were 2017's so the pricing was even better. Marcus (Futch) approached my girlfriend and myself on what we were looking for. He was very easy to talk to and was not trying to push anything on us. We looked at different cars before we decided to test drive one. After the test drive we looked at different colors and packages the car and we were basically sold on the car. The finance team was very accommodating to our needs and budget and like I said they made the process very easy. If you go to Norm Reeves be sure to look for Marcus Futch. He will help you out with all your needs. More
Amazing experience! The staff made what I believed would be a nerve wracking experience an extremely pleasurable one. Alex and the Saeed kept me within my budget and I dr The staff made what I believed would be a nerve wracking experience an extremely pleasurable one. Alex and the Saeed kept me within my budget and I drove out in exactly what I wanted! Thanks guys!! More
GREATEST SERVICES EVER!!! This dealership is the best I've ever been to excellent service, very helpful, friendly. Salesman Ricardo Romero was extremely helpful and as busy as This dealership is the best I've ever been to excellent service, very helpful, friendly. Salesman Ricardo Romero was extremely helpful and as busy as he was during the labor day weekend he found exactly what I wanted and what I was happy with thank you norm reeves hyundia of Cerritos for making my buying experience on of a kind thank you Ricardo Romero and sales manager for during everything in your power to get me into a new 2017 hyundai elantra I love it More
Exceptional sales service We called a day ahead and spoke with Javed Rasheed. He was very nice and even stayed late to help us work out all the details and trade in. We arrived We called a day ahead and spoke with Javed Rasheed. He was very nice and even stayed late to help us work out all the details and trade in. We arrived the next morning and was met by Alex Fuller who helped us make the deal. Alex was very professional and made the process quick and painless. My wife had let Javed know that she wanted the Tuscon, the color and the features she was looking for. The next morning it was there waiting for us to test drive and take home. Alex was really friendly and made sure my wife and I understood how all the fancy components inside worked before we left. Couldn't have asked for a better car buying experience. Javed even helped to entertain our 5 year old by letting him have a toy truck to play with and take home. Great day and place. Thanks Javed and Alex ! More
Great Experience! Five days ago, my husband and I got our new Hyundai Santa Fe Sport from this dealership, and our experience was absolutely smooth and comforting. Jaun Five days ago, my husband and I got our new Hyundai Santa Fe Sport from this dealership, and our experience was absolutely smooth and comforting. Jaunid and his brother Zohaib, were extremely professional and welcoming. Zohaib guided us to test driving the car and Jaunid explained all the details which we needed to know and answered to all our questions about the car. They were very patient and knowledgeable! When we decided that we wanted to buy the car, we had a straightforward pricing discussion with Saeed Naderi. He was very helpful and respectful. After being to many other Hyundai dealerships, I can honestly say that this particular one exceeded our expectation. Thank you for a wonderful experience! More
Amazing Customer Service I bought my 2017 Hyundai Elantra 3 weeks ago, and I couldn't be happier with the car and the customer service my parents and I received. Out of all th I bought my 2017 Hyundai Elantra 3 weeks ago, and I couldn't be happier with the car and the customer service my parents and I received. Out of all the dealerships we visited in Cerritos Auto Square, Manny and Cassidy were the: most respectful, helpful, genuine, trustworthy, and made us feel the most comfortable and not pressured. They both took their time. This is why I came back after seeing other dealerships and vehicles and went with Hyundai. I definitely recommend this dealership, the car, and the customer service to anyone looking to buy a car. Thank you guys! More
good We love my car and sales dept treat us well. We will refer this dealer to our friend and family. we will be back to get new car again at this dealer. We love my car and sales dept treat us well. We will refer this dealer to our friend and family. we will be back to get new car again at this dealer. More
DON'T BE FOOLED - NORM REEVES IS TERRIBLE! Norm Reeves may treat you well when they sell you a car, but as soon as you've made that purchase, Norm Reeves is finished pretending to be nice. WAT Norm Reeves may treat you well when they sell you a car, but as soon as you've made that purchase, Norm Reeves is finished pretending to be nice. WATCH OUT for the Norm Reeves Service Department. They will overcharge you, perform unauthorized work, and hold your car hostage until you pay. Do not expect to be treated professionally or to have work performed for a reasonable price; it will be outrageously expensive, and they will routinely find more to do than what you came in to have done. And rarely will you even receive an apology or an acknowledgment that you have a right to be stunned by their ridiculous prices. They are not in business to keep their customers happy; they are in business to sell cars. Period. Go somewhere else, somewhere that actually cares about repeat business and long-term customer satisfaction - not just the happiness of a new car. More
Sonny Win is by far one of the best salesmen!!! Sonny at Hyundai Norm Reeves really respects the customer and helps by becoming a partner all throughout the process. I must've visited 5-6 dealers be Sonny at Hyundai Norm Reeves really respects the customer and helps by becoming a partner all throughout the process. I must've visited 5-6 dealers before finding him and by far he has proven that there is no reason to waste time elsewhere. He quickly identified what I was looking for and brought me up to speed and helped me thoroughly from A-Z. Highly recommend Sonny as you will not be disappointed. As a recent customer I can tell you that you will be 100% satisfied!! More
New car I am very happy with my purchase, I love everything about the car. The salesman, Sonu, was very understanding of what I wanted and didn't pressure me I am very happy with my purchase, I love everything about the car. The salesman, Sonu, was very understanding of what I wanted and didn't pressure me into getting something I didn't want. More