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Norm Reeves Hyundai Superstore

Cerritos, CA

Overview
Reviews
Vehicles
4.7
3,303 Reviews
Call Dealership (562) 353-4062
View Awards

10901 East 183rd St.

Cerritos, CA

90703

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Showing 3,303 reviews

May 04, 2024

The service was nice n easy especially if you have an appointment. Did a good job More

by Dollemma12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
gary O.
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May 07, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your feedback! We're delighted to hear that your service experience was smooth and satisfactory. We appreciate your business and look forward to serving you again in the future.

May 04, 2024

Ran Singh was super nice and a great associate! He was very helpful and accomodating More

by a.sinhaa23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raj Singh
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May 07, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words about Ran Singh! We're thrilled to hear that he provided you with exceptional service. We'll be sure to pass along your compliments to him. Let us know if there's anything else we can assist you with!

May 03, 2024

it was excellent service with very nice people. they made it easy, i was in and out. More

by Christiansalzerr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jayden, candice
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May 04, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with us and that our team made your car-buying process easy. We appreciate your business and hope to see you again in the future!

May 03, 2024

Everyone I dealt with was helpful and wonderful. Jalil was great with meeting my requests and went above and beyond to meet my expectations. Mike in Finance was friendly and efficient. More

by mvb_hrtbrk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Lott, Jalil Bashir
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May 04, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for sharing your positive experience! We're delighted to hear that Jalil and Mike provided excellent service. We appreciate your business and look forward to serving you again in the future!

May 03, 2024

Staff was amazing, professional and accommodating! Thank you Enrique and Ethan, we appreciate all of your help. More

by Ariv8547
Recommend Dealer
Yes
Employees Worked With
Enrique and Ethan
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May 04, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! Enrique and Ethan will be thrilled to hear about your positive experience. We're here whenever you need us!

May 03, 2024

There should be a loaner car. Rides for Both of the ways should be provided More

by Sueyou99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hemanshu. Bagga
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May 04, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for sharing your feedback with us. We appreciate your suggestion for loaner cars and transportation services, and we'll definitely take it into consideration as we strive to enhance our customer experience.

May 03, 2024

Tbh it was horrible went in for an appointment didn’t have me on the schedule when I clearly made an appointment.. then they said it would be a 3 what for an oil change!!! Do what’s the use of an appoint More

by michaelle.chandler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hemanshu. Bagga
Report | Print
May 04, 2024 -

Norm Reeves Hyundai Superstore responded

We're sorry to hear that you had a negative experience with our service department and we will work to improve this. If you would like to discuss your experience further, please contact me at 562-405-3505. Thank you. -Bill Stephens, General Manager.

May 03, 2024

Superb dealership, with remarkably efficient and courteous sales person Ricardo! Swift delivery, and convenient financing arrangements. More

by barbouth.elisa
Recommend Dealer
Yes
Employees Worked With
Ricardo Romero, Saeed Naderi
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May 04, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for the glowing review! We're thrilled to hear that Ricardo provided you with efficient and courteous service. Enjoy your new car, and please don't hesitate to reach out if you need anything in the future.

May 02, 2024

Communication was great and my vehicle was repaired as agreed with no discrepancies. Thank you for taking care of me. More

by Benlopez6302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique
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May 04, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're delighted to hear that you had a positive experience with us. If you ever need anything in the future, don't hesitate to reach out. Safe travels!

May 02, 2024

From scheduling my appointment to arriving and waiting, the whole experience was smooth. Communication about when the car would be ready was easy as well. More

by Naomi.Marcussen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louie Ramos
Report | Print
May 04, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for choosing [Your Dealership Name]! We're thrilled to hear about your smooth experience from start to finish. Providing clear communication and a seamless service is always our top priority. We look forward to serving you again in the future!

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