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Norm Reeves Hyundai Superstore

Cerritos, CA

4.7
3,303 Reviews

10901 East 183rd St.

Cerritos, CA

90703

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Showing 3,303 reviews

May 09, 2024

Candice was very professional and helpful. The service was completed in a timely manner. I was very satisfied. More

by lorrianna_s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candice
May 10, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you so much for your kind words, we're thrilled to hear that you had a satisfying experience with us! We appreciate your business and hope to see you again in the future.

May 09, 2024

I thank Mr. Gary Ohnesorgen in the service department. He is so kind & professional. He makes us feel so comfortable. 👍 More

by Veronica Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Ohnesorgen
May 10, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for sharing your positive experience with Mr. Gary Ohnesorgen in our service department! We're thrilled to hear he provided you with excellent service and made you feel comfortable. We'll be sure to pass along your kind words to him.

May 09, 2024

I enjoy going here for service. There is a shuttle to the mall and a nice lounge. The snacks are less than desirable. And why does it take over 2 hours to change the oil (although o More

by Rnealucla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
May 10, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for sharing your experience with us! We appreciate your feedback and are glad to hear you enjoy our shuttle service and lounge. We'll certainly look into improving our snack options and strive to streamline our oil change process for a smoother experience in the future.

May 08, 2024

Best car buying experience. They helped me find a great car and great price. Very helpful and friendly. More

by Julie215
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anasheh Beglarian, Tannaz Jalilsood
May 09, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for choosing us for your car purchase! We're thrilled to hear about your positive experience and we're here to assist you anytime. Drive safely!

May 07, 2024

Very kind and responsive. Louie was great. Although we ran into some hiccups they were addressed quickly and professionally. More

by Nic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louie
May 09, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're thrilled to hear Louie provided excellent service despite any hiccups. Your satisfaction is our priority, and we appreciate your feedback.

May 07, 2024

Very good and efficient service! The team is very helpful. I strongly recommend this dealership More

by fengtony7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khalid Bashir, Jalil Bashir
May 09, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you so much for your kind words! We're thrilled to hear you had a great experience with our team. We appreciate your recommendation and look forward to serving you again in the future!

May 07, 2024

To keep this short, I drove from hanford to norms because at the start they gave me offer on a vehicle I liked and kept that promise. Tannaz was very kind and respectful to me and my family. We had a great e More

by daryl.miralles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tannaz Jalilsood
May 09, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for making the drive to Norm's, we're thrilled to hear you had a positive experience with Tannaz and found the vehicle you wanted. We appreciate your recommendation and hope to see you again in the future!

May 05, 2024

Always able to get an appointment within a week if necessary.No problem and the time that I ask for. More

by Gordonml831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
May 07, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're thrilled to hear that our appointment scheduling system met your needs seamlessly. Looking forward to assisting you again in the future.

May 04, 2024

Great from start to finish! ! Both Rigo my salesman and Arthur in finance were fantastic! And mine was difficult because it was ALL over the phone because I live 450 miles away More

by jbarlupi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
RIGO - SALES, ARTHUR- FINANCE, Arthur Ortega
May 07, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for the glowing review! We're thrilled to hear Rigo and Arthur provided excellent service, even with the distance. Safe travels in your new car!

May 04, 2024

This dealership has the most professional employees. They are knowledgeable and courteous. They always reach out and update the customer throughout the whole process. Always accessible and answer any More

by Klm9939
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohamed Jaber
May 07, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're thrilled to hear about your positive experience with our team. Providing excellent service and keeping our customers informed every step of the way is our top priority. We appreciate your recommendation!

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