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Norm Reeves Hyundai Superstore

Cerritos, CA

4.7
3,307 Reviews

10901 East 183rd St.

Cerritos, CA

90703

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Showing 3,307 reviews

October 13, 2024

Tannaz was great! She is really knowledgeable and addressed my wants and needs without being pushy. More

by kdot
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kendrick Nigel Thomas , Tannaz Jalilsood
Oct 14, 2024 -

Norm Reeves Hyundai Superstore responded

Hello, we're thrilled to hear these kind words about Tannaz! Thank you so much.

October 05, 2024

Instead of telling your customers that if we do not perform a certain maintenance . Threaten to void my factory warrant . Quit using scare tatics to sell people . I had to look up my factory maintenanc More

by bensu28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mohammid
Oct 07, 2024 -

Norm Reeves Hyundai Superstore responded

We’re sorry to hear about your recent experience. Our goal is to provide accurate information to help our customers make the best decisions for their vehicles. We'd be happy to discuss your experience in more depth and work toward a resolution. Please reach out to me at 562-405-3505. Thank you. -Bill Stephens, General Manager.

September 29, 2024

It was an awesome experience with the person who helped me. Will be coming back. More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo was th person who helped me. , Hemanshu. Bagga
Sep 30, 2024 -

Norm Reeves Hyundai Superstore responded

Thanks so much, Susan! We're glad you had a pleasant experience and appreciate your feedback. See you next time!

September 29, 2024

I’m glad we heard about the positive experience our friends have had at Norm Reeves Hyundai. Our client advisor, Scott Kim, provided exceptional service in helping us find the right car at a great pri More

by imespinoza2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon in Finance Department , Javed Rasheed, Ricardo Romero, Scott Kim
Sep 30, 2024 -

Norm Reeves Hyundai Superstore responded

Hello, thank you for the kind words! We're so glad that you had a 5-star experience and hope to see you again next time. Take care!

September 28, 2024

Helpful with getting work approved. Everything went smoothly and kept me informed with process of repair. More

by Karlosb264
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary ohnesorgen
Sep 30, 2024 -

Norm Reeves Hyundai Superstore responded

Hello, and thank you for the 5-star review! We appreciate the positive rating and hope to assist you in the future.

September 28, 2024

Thanks for the service and help . Staff was very patient and helpful.thank you so much . More

by sachin.bajpai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lingao, Hemanshu. Bagga
Sep 30, 2024 -

Norm Reeves Hyundai Superstore responded

We're so happy that you had a 5-star experience with us! Thank you!

September 28, 2024

What a phenomenal experience, he went above and beyond was incredibly attentive and detail oriented and made purchasing the car so easy! We are telling all our friends / family to see him for their next p More

by kryshood
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jalil Bashir
Sep 30, 2024 -

Norm Reeves Hyundai Superstore responded

Hello, we are so happy to hear this feedback! It was a pleasure to assist you and we look forward to helping your family and friends in the future.

September 28, 2024

Employees were courteous, friendly and prompt. Vehicle being serviced was ready within the time period promised. More

by dfhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roxas, Justin Lingao
Sep 30, 2024 -

Norm Reeves Hyundai Superstore responded

This is great to hear, thank you! We're very pleased that you had a 5-star service experience, as that's always our goal.

September 28, 2024

Great fast and courteous service! My service was only a recall but I will return for normal maintenance . More

by l1l1r1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candice Roxas, Justin Lingao, Hemanshu. Bagga
Sep 30, 2024 -

Norm Reeves Hyundai Superstore responded

We're so happy that you had an exceptional visit to our service center. We look forward to assisting you again the next time you need maintenance! Thank you.

September 28, 2024

Clean, friendly, knowledgeable, caring, helpful, very accommodating and concerned as to if my needs was being met. More

by lean5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Borna Baba Ahmadi, Brandon Rodriguez
Sep 30, 2024 -

Norm Reeves Hyundai Superstore responded

Your 5-star rating made our day! We’re happy you had a great experience at our dealership.