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Norm Reeves Hyundai Superstore

Cerritos, CA

Overview
Reviews
Vehicles
4.7
3,303 Reviews
Call Dealership (562) 353-4062
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10901 East 183rd St.

Cerritos, CA

90703

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Showing 3,303 reviews

June 02, 2024

I knew it would be hard to replicate the problem at the dealer. highspeed charger was out of order. ENRIQUE was very helpful More

by Skmphn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique
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Jun 05, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for sharing your experience. We're glad Enrique could assist you, despite the challenge with the charger. We appreciate your understanding and look forward to serving you again.

June 01, 2024

The service advisor and staff were very polite and helpful. My car was ready when promised. More

by Dlr9669
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lingao, Hemanshu. Bagga
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Jun 01, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for taking the time to share your experience! We're thrilled to hear that our team provided excellent service and that your car was ready on time. We appreciate your feedback and look forward to serving you again in the future.

June 01, 2024

Very Welcoming and and knowledgeable of my needs and questions regarding service for my car More

by Marram49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louie Ramos
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Jun 05, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're delighted to hear that you felt welcomed and that our team could assist you with all your questions and needs.

May 31, 2024

Candis was great help. My car was ready faster than original quote. I love waiting in lobby with complementary coffee. They gave me a car wash coupon also. I recommendbto a More

by Sp10Bass
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Candice
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Jun 01, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're delighted to hear that Candis provided excellent service and that you enjoyed our amenities. We look forward to serving you again in the future!

May 28, 2024

They did a really good job at servicing my car. Thank you so much norm reeves 👍🏻 More

by Teeramos031798
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lingao, Hemanshu. Bagga
Report | Print
May 30, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for choosing Norm Reeves for your car servicing needs! We're thrilled to hear about your positive experience, and we look forward to serving you again in the future.

May 28, 2024

Based on all work needed it was all completed and contacted as indicated the approximate time of completion of the work More

by Turrubme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candice roxas
Report | Print
May 30, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for choosing our dealership for your automotive needs! We're delighted to hear that all the necessary work was completed to your satisfaction, and we appreciate your patience. Please don't hesitate to reach out if you have any further questions or concerns.

May 28, 2024

Everyone was really friendly and they took very well care of my car and answered all my questions More

by vxc4025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Ramirez, Justin Lingao, Hemanshu. Bagga
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May 30, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're delighted to hear that you had a great experience with us. If you have any further questions or need assistance in the future, don't hesitate to reach out.

May 28, 2024

They provided quick service and they provided a good loaner vehicle. The experience was very convenient. More

by Jrice1138
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jalil Bashir
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May 30, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for sharing your experience! We're thrilled to hear that our service and loaner vehicle met your expectations. We look forward to serving you again in the future.

May 26, 2024

Kindness, accurate, well traing employee, waiting room nice clean. But coffee is not good. No drink bottlewater More

by Mongsil2408
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sky Kim
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May 30, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words about our staff and facilities! We appreciate your feedback on the coffee and water, and we'll work on improving these amenities.

May 25, 2024

Fast ans reliable service. Also car washed after repair and extra cae wash coupon supplied More

by Petco1539
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lingao, Hemanshu. Bagga
Report | Print
May 30, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're glad you enjoyed our service and the extra car wash coupon.

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