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Norm Reeves Hyundai Superstore

Cerritos, CA

4.7
3,303 Reviews

10901 East 183rd St.

Cerritos, CA

90703

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Showing 3,303 reviews

August 03, 2024

Brief wait in beginning, smooth process checking in and service itself done quicker than expected. More

by Jasuncionbsn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lingao, Hemanshu. Bagga
Aug 05, 2024 -

Norm Reeves Hyundai Superstore responded

We're very glad you had a 5-star service experience at our dealership. That is always our goal. Thank you for choosing Norm Reeves Hyundai and please come again.

August 02, 2024

Very satisfy service at service deptl Lois Ramos service advisor thank you l will recommend any time More

by Gustavo_Fausto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louie ramos
Aug 02, 2024 -

Norm Reeves Hyundai Superstore responded

Hello, Gustavo. We are pleased you had a pleasant service experience with Lois. Please do see us again the next time you need help with your maintenance. Thank you!

August 02, 2024

Very helpful and polite representatives. Easy drop off and pick up. Very efficient and courteous More

by nagy9700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
Aug 05, 2024 -

Norm Reeves Hyundai Superstore responded

Hello, thank you for rating your service experience 5 stars! We appreciate the feedback and are glad you had a positive experience. Have a lovely day!

August 01, 2024

Had a great first time experience. Easy check in and easy check out. Communication was great. More

by Car Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Gallegos
Aug 02, 2024 -

Norm Reeves Hyundai Superstore responded

We are happy to hear you had a great first experience with our dealership - here's to many more! We appreciate your review and look forward to your next visit.

August 01, 2024

I have gone to this dealership for many years and have always had a positive experience. Friendly and helpful. More

by Auntsa0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candice Roxas and Jayden Ramirez
Aug 02, 2024 -

Norm Reeves Hyundai Superstore responded

Your loyal business means so much to us! We always want to forge long-lasting relationships with our customers and give them the help they need. Thank you, and see you next time!

August 01, 2024

Great place to have my car serviced. Techs are every helpfull. I would recommend it More

by Dyhan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Aug 02, 2024 -

Norm Reeves Hyundai Superstore responded

We are happy to hear you had a 5-star experience with our service department! Reviews like this one help us know how we're meeting customers' needs. Thank you so much!

July 31, 2024

Louie is the best! He helped us from start to end. We will definitely be back because of his exceptional service! More

by Oscar.Ortega1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louie Ramos, Justin Lingao, Hemanshu. Bagga
Jul 31, 2024 -

Norm Reeves Hyundai Superstore responded

Hi, Oscar. We're glad you had a 5-star experience with Louie. Thank you for choosing Norm Reeves Hyundai, and please see us again.

July 31, 2024

Friendly, courteous, explaining work to be done , helpful , work completed in a timely manner, offers a way home , clean , excellent workmanship. More

by Angela0498
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candy , Justin Lingao, Hemanshu. Bagga
Jul 31, 2024 -

Norm Reeves Hyundai Superstore responded

Angela, we're happy to see your recent service experience met your expectations. We always want to do good work for our customers and maintain open communication. Thank you for your feedback, and we hope to assist you again!

July 31, 2024

Good quqlitu service without appointment. Servise adviser had Recomendations and fast service. I was in and out..wifi great More

by Jr.Oliva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lingao, Hemanshu. Bagga
Aug 02, 2024 -

Norm Reeves Hyundai Superstore responded

Hello, thank you for leaving us your feedback on your service experience! We appreciate your feedback and kind recommendation. Please come see us again!

July 29, 2024

Rigo my sales rep was so kind and respectful I appreciate his help so much. Out of three Hyundai dealerships he was the only one who approached me and actually helped me. Everyone at Norm Reeves Hyundai was More

by chacha_781
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rigo Mendoza , Gerardo Dorantes
Jul 29, 2024 -

Norm Reeves Hyundai Superstore responded

We are very pleased to hear about your positive experience with Rigo at our dealership. Let us know if we can be of any further assistance. Thank you!

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