
Norm Reeves Hyundai Superstore
Cerritos, CA
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The team at Norm Reeves Hyundai was excellent. I came with my family to check out a car and we were immediately greeted by Arthur. He was personable and made us feel welcome. He was never pushy an I came with my family to check out a car and we were immediately greeted by Arthur. He was personable and made us feel welcome. He was never pushy and always straightforward. When it came to the financing portion of the process, Mike and the finance team "finessed" the numbers even more to our liking. Jalil stayed late in the evening to set us on our way. He gave me a quick user run through of the vehicle since there were so many features. Great place to look at cars, as they have plenty. Inviting and hassle-free experience overall. It was worth driving several hundred miles. More
Usually going into a car dealership is nerve racking but not here at Norm Reeves Hyundai. We were greeted by Mustafa. He greeted us after we got out of the car and welcomed us to the dealership. He was not here at Norm Reeves Hyundai. We were greeted by Mustafa. He greeted us after we got out of the car and welcomed us to the dealership. He was very approachable and sincere, not many salesmen are like nowadays. He kept us in the loop when he had to go get the vehicle from another lot and super patient during the negotiation process too. Keep up the good work Mustafa! Anyone looking for a trustworthy and not shady salesman, ask for Mustafa! You won’t regret it! More
The dealership was very clean and welcoming. In fact, Mustafa welcomed us before we even stepped foot inside. It’s nice to be treated like human beings instead of dollar signs. It’s refreshing t In fact, Mustafa welcomed us before we even stepped foot inside. It’s nice to be treated like human beings instead of dollar signs. It’s refreshing to have a nice experience at a car dealership of all places. Can’t say the same for previous experiences at other dealerships. More
Norm Reeves Hyundai was one of the worst dealerships I have ever been to. I came in with my little brother with a reserved deposit on a Genesis GV60 and they required you to buy $4,000 worth of add-ons. W have ever been to. I came in with my little brother with a reserved deposit on a Genesis GV60 and they required you to buy $4,000 worth of add-ons. We were met with the salesman Jake Weber who was a nice fellow who showed us the car. When my brother tried to negotiate the price down, the sales manager Sayid or Saeed (I don’t know how you would spell it as he did not even care enough to wear a name-tag) lost his temper, aggressively raised his voice, and shouted at my little brother. He then yelled for us to leave immediately and we will get our deposit back. All this because we did not want to pay for $4,000 in add-ons we never asked for and they never even refunded us our deposit yet. More
We had a great experience at this dealership. Mustafa greeted us and went out of his way to find the car we were looking for. Saed gave me a rose which made my day. BEST EXPERIENCE EVER HAD! WORK Mustafa greeted us and went out of his way to find the car we were looking for. Saed gave me a rose which made my day. BEST EXPERIENCE EVER HAD! WORK WITH MUSTAFA! More
Mustafa was incredibly helpful. He searched the lot to find the car we were looking for while we waiting inside in the air conditioning. The process was smooth and easy! He searched the lot to find the car we were looking for while we waiting inside in the air conditioning. The process was smooth and easy! More
Mustafa was great, we scheduled an appointment and we had some time a few days earlier and he was happy to help us. He was great and helped us get a great deal on our car! some time a few days earlier and he was happy to help us. He was great and helped us get a great deal on our car! More
Ricardo, our salesperson went out of his way to answer all of our questions, and my daughter chose a cute teal Hyundai Kona for her first car. Great dealer. all of our questions, and my daughter chose a cute teal Hyundai Kona for her first car. Great dealer. More
norm reeves Hyundai is a buying experience above the rest. I’ve purchased multiple new and used vehicles from them over the years and regardless who I work with from the sales team, finance and even rec rest. I’ve purchased multiple new and used vehicles from them over the years and regardless who I work with from the sales team, finance and even receptionist are always friendly and professional. Unusual that today you can find a store that’s respectful and trustworthy… I won’t shop anywhere else. Thanks Alex F, Nicole C and the entire team! More