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Norm Reeves Hyundai Superstore

Cerritos, CA

4.6
3,318 Reviews

10901 East 183rd St.

Cerritos, CA

90703

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Showing 3,318 reviews

August 09, 2022

it was very good time to buy a new car, and people on this building are very friendly. More

by sonata
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Jang
Aug 10, 2022 -

Norm Reeves Hyundai Superstore responded

Thank you for rating your experience at our dealership five stars! Congrats on your purchase and enjoy!

August 07, 2022

Dealership Customer Parking was convenient and accessible. Greeter was friendly and accommodating. Mike Monji was friendly, knowledgeable, helpful and a pleasure to work with! Mike’s product pres More

by gmajor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Monji
Aug 08, 2022 -

Norm Reeves Hyundai Superstore responded

Your feedback and rating mean a lot to us, and we hope to be of service to you again in the future. Until then, take care!

August 05, 2022

My Service Representative was terrific from the moment I drove into the service department to the moment I go off the lot. Professional and very courteous. More

by Inhisgrace68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cheyenne , Al Garcia
Aug 08, 2022 -

Norm Reeves Hyundai Superstore responded

We're glad to hear that you had a terrific experience from start to finish with our team! Thanks for choosing Norm Reeves Hyundai!

Nov 04, 2022 -

Inhisgrace68 responded

Cheyne, is one of a rare customer service representatives in Southern California. Every time i have had to take my car cheyne makes me feel like his onl client. Personal touch goes a long way with clients like myself

August 05, 2022

We were referred thru Costco. Great service, no pressure, up front pricing as promised. Arthur was fabulous as was Nicole and Management. Recommend 100% this dealer and service. More

by Jose Moreno
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales: Arthur Ortega; Finance Nicole both full 5 stars!, David Rosas
Aug 08, 2022 -

Norm Reeves Hyundai Superstore responded

We are so pleased to hear you had an excellent experience with our team, Jose. We appreciate the amazing rating, and we hope to see you again.

August 05, 2022

Mustafa was my sales person today! My friend bought an Elentra yesterday. He had a fantastic deal. So , we came to lease a second Elentra from him. The experience was great! I would re More

by avenusaa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javed Rasheed, Mustafa Eldiven
Aug 08, 2022 -

Norm Reeves Hyundai Superstore responded

Congrats on your Hyundai Elantra! We're happy that Mustafa could help make your experience an enjoyable one. Take care and enjoy!

August 04, 2022

Very pleasant experience always Great customer service always friendly and helpful would recommend to anyone More

by freddied1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Beato, Ricardo Romero, Saeid Nouri, Al Garcia
Aug 05, 2022 -

Norm Reeves Hyundai Superstore responded

It's great to receive such high praise from a returning customer! Thank you for choosing Norm Reeves Hyundai, and we look forward to your next visit!

August 04, 2022

I called the store and wanted to see if they have a used Santa Fe. Mustafa helped me out! We test drove 4 different vehicles. Mustafa showed me different options. I ended up leasing a new 2023 Hyundai Elent More

by mtatlo71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javed Rasheed, Mustafa Eldiven
Aug 05, 2022 -

Norm Reeves Hyundai Superstore responded

We love hearing from our customers about their car-buying experience, and we're happy to hear that Mustafa could make yours a positive one by getting you the deal that you wanted. Thank you so much for sharing. Take care and enjoy!

Aug 12, 2022 -

mtatlo71 responded

Good customer service We like our 2023 Hyundai Elantra, I feel comfortable when driving this car and all the features. Salesman was helpful and was nice We highly recommend this dealership good prices good people.

August 02, 2022

Norm Reeves Hyundai is a great place to buy a car. Huge inventory, nice, knowledgable staff. Arthur and Nicole were very helpful. More

by KT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur (Sales); Nicole (Finance)
Aug 02, 2022 -

Norm Reeves Hyundai Superstore responded

Thank you for the incredibly kind review! We're happy we could be of service and provide a 5-star experience. Take care and enjoy your new Hyundai!

August 02, 2022

Friendly, respectful and dedicated to customer service . Prompt service, good communication skills and clean environment More

by Ify
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cheyne Riggs , Al Garcia
Aug 03, 2022 -

Norm Reeves Hyundai Superstore responded

Thank you for the kudos! We are happy we could make your experience a memorable one.

August 02, 2022

Art and Jay were amazing and made the painless. Jay had snacks for us and was very knowledgeable and friendly. I highly recommend these two. And I just have to say. Jay was all that. AND a bag of More

by 1angelisarose
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay, Arthur. 5 stars. Brandon did not show to his appt. 0 stars.
Aug 03, 2022 -

Norm Reeves Hyundai Superstore responded

Thank you so much for writing this positive review. Customer satisfaction is our main goal, and it pleases us to receive your positive rating.

Aug 03, 2022 -

1angelisarose responded

All that and a bag of chips!

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