
Norm Reeves Hyundai Superstore
Cerritos, CA
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This dealership participates in false-advertising on Cars.com Specifically, I responded to an ad for a Hyundai Ioniq 5, SEL, AWD model for $52,765. That is the MSRP of this car. What they didn't tell Cars.com Specifically, I responded to an ad for a Hyundai Ioniq 5, SEL, AWD model for $52,765. That is the MSRP of this car. What they didn't tell me is that I cannot buy that car for that amount; they also had a mandatory "dealer pack" (which I could not opt out of) which costs $3,962 on top of the advertised $52765. Well, I found a way to opt out of it - I didn't buy the car! But I won't be buying any car from Norm Reeves because of their deceptive advertising practices. More
Great service by Khoi Nguyen. Sales consultant was able to answer all of my inquiries regarding my very first EV purchase. Staff seems more knowledgeable compared to the other dea Sales consultant was able to answer all of my inquiries regarding my very first EV purchase. Staff seems more knowledgeable compared to the other dealership I’ve been to. They were also accommodating when it comes to helping me set up the entire car. Overall, a pleasant experience. More
The process was quick and to the point our sales person Angel was great he didn’t makes us feel pressured to make any decisions and was able to answer all our questions and address our concerns Angel was great he didn’t makes us feel pressured to make any decisions and was able to answer all our questions and address our concerns More
Amazing service Love TANNAZ JALILSOOD at norm Reeves Hyundai she’s the best client advisor .100% recommend them TANNAZ went above and beyond to satisfy my every need . She’s the best . Thank you Hyundai she’s the best client advisor .100% recommend them TANNAZ went above and beyond to satisfy my every need . She’s the best . Thank you More
Jalil was amazing! !! My fiancé and I came in to look at a specific model, and he greeted us immediately and took us to the vehicles on lot. He answered all questions we !! My fiancé and I came in to look at a specific model, and he greeted us immediately and took us to the vehicles on lot. He answered all questions we had and not once did he display the typical “pushy” car salesman. There wasn’t a moment when he was trying to sell us on purchasing. He was extremely patient and understanding of our hesitancy of purchasing on spot. Because he made us feel so comfortable right from the get, we came back within 30 minutes to close the deal. I highly recommend coming in to see Jalil specifically if you are in the market for purchasing a Hyundai! More
Buying process was fast, Jalil Bashir was very nice to us, very personable and it was not pushy at all. Saeed gave me a very good offer, and Nicole at the financial department was great. In general, a qui us, very personable and it was not pushy at all. Saeed gave me a very good offer, and Nicole at the financial department was great. In general, a quick and easy process. If the offer you something, they will honor it. More
Have to go twice to fix an issue that should have been fixed the first time. They dont inspect the car. Fluids were low. Car door rubber came half off. For a 2023 car i should have any issue a fixed the first time. They dont inspect the car. Fluids were low. Car door rubber came half off. For a 2023 car i should have any issue already More
On Sunday 13th of November I had a very great experience once again trading my 2020 kona and getting a new kona 2023 .I find that norm Reeves stores very convenient .The sales person name Michael helped me once again trading my 2020 kona and getting a new kona 2023 .I find that norm Reeves stores very convenient .The sales person name Michael helped me to get the right car .And also mr Khalid in finance also worked hard to prepare the documents to sign and to release the car right on time .I would highly recommend Norm Reeves super stores to my families and friends.. More