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Norm Reeves Hyundai Superstore

Cerritos, CA

Overview
Reviews
Vehicles
4.7
3,302 Reviews
Call Dealership (562) 353-4062
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10901 East 183rd St.

Cerritos, CA

90703

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Showing 3,302 reviews

August 24, 2024

Clean and nice Service dept. Good employees,they are very professional and they do a good job taking care of my car. More

by paulpar3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Gallegos
Report | Print
Aug 26, 2024 -

Norm Reeves Hyundai Superstore responded

I'm happy to read this review about your service visit, Paul! Sounds like your Hyundai was in good hands. Please let me know what else we can do for you in the future. Thank you! Bill Stephens, General Manager

August 24, 2024

Great experience with sales and finance. Alex listened and answered all questions. Great overall experience. More

by Car24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Jang
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Aug 26, 2024 -

Norm Reeves Hyundai Superstore responded

Congratulations on your new car, Car! I'm happy that Alex could steer you in the right direction toward your new Hyundai. Please let me know if you need assistance in the future. Thank you! Bill Stephens, General Manager

August 22, 2024

Great experience - love love Jalil - we will be looking to work with him as repeat customer and family referrals! Whole process was quick and painless and made you feel like family. We got a Hyundai Ioni More

by Meggiesb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jalil Bashir
Report | Print
Aug 26, 2024 -

Norm Reeves Hyundai Superstore responded

Congratulations on your new Hyundai Ioniq5, Meggiesb! I'm happy that you were satisfied with the experience and my team made you feel comfortable. Thanks for sharing, and I hope to see you in the future! Bill Stephens, General Manager

August 22, 2024

Great employees! They really listen to you and will answer any of questions that you may have. More

by Sweetnaneki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayden Ramirez, Justin Lingao, Hemanshu. Bagga
Report | Print
Aug 26, 2024 -

Norm Reeves Hyundai Superstore responded

I'm happy that our staff provides you with the information that you need, Sweetnaneki! That's what we strive to give our customers, and I'm glad that we delivered. Thanks so much! Bill Stephens, General Manager

August 22, 2024

Everything was excellent they good job and they very good customer service I appreciate yes More

by Ashkheidi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lingao, Hemanshu. Bagga
Report | Print
Aug 26, 2024 -

Norm Reeves Hyundai Superstore responded

Sounds like my team provided a great service visit to you, ashkheidi! I'm delighted to hear that, and I look forward to seeing you again! Thank you! Bill Stephens, General Manager

August 22, 2024

It's hard for me to speak with them on the phone. They didn't give me the updated information about the process of my car. More

by blueele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Moe jaber
Report | Print
Aug 26, 2024 -

Norm Reeves Hyundai Superstore responded

I would like to hear more about your service visit for your Hyundai, Blueele. That way, I can see where we need to make improvements in our communication and can discuss any issues that may arise. Please reach out to me at 562-405-3505. Thank you. -Bill Stephens, General Manager.

August 22, 2024

The location itself was very clean. The employees were all very polite and I was asked by numerous employees if I needed assistance. More

by Nycastellanos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique Almazan
Report | Print
Aug 26, 2024 -

Norm Reeves Hyundai Superstore responded

That's our aim--to give our customers the service and the treatment that they deserve, NY! I'm pleased that we could deliver that to you. Thanks for stopping by! Hope to see you soon! Bill Stephens, General Manager

August 22, 2024

Service rep. was very helpful & kind with our needs for service while we were waiting for service is done. More

by Danieltkwon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Jaber
Report | Print
Aug 26, 2024 -

Norm Reeves Hyundai Superstore responded

I'm pleased that your experience went so well with your Hyundai, Daniel! Thanks for stopping by and trusting in my team at our dealership. Hope to see you next time! Bill Stephens, General Manager

August 21, 2024

They are very professional and they do a good job taking car of my car. More

by Oliviarrchul2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Ohnesorgen
Report | Print
Aug 21, 2024 -

Norm Reeves Hyundai Superstore responded

Hi, Olivia. We're so glad you had a positive service experience with us! We appreciate you and hope to see you again.

August 21, 2024

We took advantage of the complimentary oil change & tire rotation this past week and it went great. More

by timkeenan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Jaber
Report | Print
Aug 22, 2024 -

Norm Reeves Hyundai Superstore responded

We're very glad to hear this, Tim! We're happy that our oil change and tire rotation special got you the maintenance help you needed. Thanks for stopping by, and have a great day!

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