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Norm Reeves Hyundai Superstore

Cerritos, CA

4.6
3,318 Reviews

10901 East 183rd St.

Cerritos, CA

90703

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Showing 3,318 reviews

April 01, 2023

Service Depart has Excellent customer service . Repairs completed in a timely manner. very professional and pleasant staff More

by CC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Apr 04, 2023 -

Norm Reeves Hyundai Superstore responded

We're so glad to hear that you had a pleasant visit to our service center! Thanks so much for sharing your experience, and we hope to see you again!

March 29, 2023

The dealer is top notch but the brand is not good! My auto waited for parts at their service department for almost 6 months, not cool! More

by Financeplanner4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Mar 29, 2023 -

Norm Reeves Hyundai Superstore responded

We're so glad to hear that you had a pleasant visit to our service center! Thanks so much for sharing your experience, and we hope to see you again!

March 28, 2023

Kevin Nguyen was incredibly helpful. I knew what I wanted, called Kevin and he made the process as quick and painless as possible. All around nice guy that grew up in the OC. The dealer More

by Ioniq Fan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerardo Dorantes, Kevin Nguyen
Mar 29, 2023 -

Norm Reeves Hyundai Superstore responded

Hi Kevin! We’re so happy our team could be of service and provide a 5-star experience. Thank you for sharing. Until next time, take care!

March 28, 2023

I have purchased many cars over the years and would say this has been the best experience ever. From start to finish I was met with the utmost professionalism working with Manager Clay and Sales Rep Rome a More

by Shari2011
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Vanhook, Gerardo Dorantes, Jay Saleem, Rome Araeiazar
Mar 28, 2023 -

Norm Reeves Hyundai Superstore responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again.

March 28, 2023

I had a great experience. I love driving my Hyundai Santa Fe! I recommend Norm Reeves Hyundai! More

by MARIA
Recommend Dealer
Yes
Employees Worked With
Saeid Nouri, Alejandra Castillo, Jalil Bashir
Mar 29, 2023 -

Norm Reeves Hyundai Superstore responded

Hi Maria! We are so pleased to hear you had an excellent experience with our team. We appreciate the amazing rating, and we hope to see you again.

March 28, 2023

The sales never tell me the Clean vehicle rebate need 30 months owner ship, my lease agreement only 24 months, I am not fully eligible for the rebate, I feel trapped. If the sales tell me the true, I won't More

by Buyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gerardo Dorantes
Apr 03, 2023 -

Norm Reeves Hyundai Superstore responded

Hi! We regret to hear this and the inconvenience it caused you. We would like to talk more about this with you if you have a chance. Please contact me Bill Stephens, General Manager at my phone number 562-405-3505 or email at bill.stephens@normreeves.com. Thank you for taking the time to share your experience.

March 26, 2023

Great experience at Norm Reeves Hyundai Superstore! I got me a New Car ! Great Salesperson ( Andy Yorn) very friendly and knowledgeable ! More

by janis.harvey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Yorn & M Lott
Mar 27, 2023 -

Norm Reeves Hyundai Superstore responded

Thanks for letting us know about your experience, Janis! We're glad Andy could help you get a great new car to enjoy. Let us know if there's anything else we can do to help!

March 25, 2023

I had a 10 o’clock appointment and got there early. They took me anyway and kept me informed via text as to the progress. The check out was easy and Paul was extremely polite and accommodating More

by Harrietrmoses
Recommend Dealer
Yes
Employees Worked With
Paul Phan
Mar 27, 2023 -

Norm Reeves Hyundai Superstore responded

Thanks you for the great review, Harriet! We're always happy to accommodate and help you during your visit. Let us know if there's anything else you need!

March 20, 2023

Great communication with the salesman Jonathan. Recommend him for all your car buying super knowledgeable and willing to work with the customer. Finance was a breeze as well what sometimes may be a More

by rocio23me
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khalid Bashir, Jonathan Juarez
Mar 21, 2023 -

Norm Reeves Hyundai Superstore responded

Thanks for the awesome review, Rocio! We work hard to meet the expectations of our customers and provide memorable experiences. Congrats and enjoy!

March 20, 2023

Upfront pricing and Alejandra made this a great experience for both my mom and I. We will recommend to our friends to come to Norm Reeves. More

by Kona kona
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandra Castillo
Mar 20, 2023 -

Norm Reeves Hyundai Superstore responded

Kona, we are always working to be the best and make our customers feel special, that’s why your experience is so important to us. We hope to see you again soon!

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