Norm Reeves Hyundai Superstore

Norm Reeves Hyundai went above and beyond during my vehicle purchase this past weekend! I did not expect such a pleasant car buying experience. It's clear to me that they care about their customers. vehicle purchase this past weekend! I did not expect such a pleasant car buying experience. It's clear to me that they care about their customers. I got to work with Miguel over the past few months as I was doing my research. I communicated to him in February that I would not be making a decision until at least April or May. He was super respectful with this and did not try to push me to come in or make the purchase ahead of my schedule. Once I came into the dealership, I got to work with Jalil. He made my girlfriend and I super comfortable and relaxed. He helped us with the test drive and answered all of our questions. Once we made the decision to move forward with the vehicle purchase, Jalil was very professional and informed us about all of the paperwork and documents we needed to sign. All in all, it was a breeze! Once we got into the finance office, we worked with Mike. Mike has a great sense of humor and made the technicalities of getting the deal done easy! Mike presented a few options to us and all of the offers seemed fair and in our best interest. There was not any excessive markup. We ended up going with the extended warranty. Mike also threw in a warranty on our exterior + all season floor mats! Norm Reeves Hyundai provided an excellent experience. I will definitely be coming back whenever I need my next car. I will also be recommending them to my friends / family. More

Outstanding service and great staff. A fifteen word minimum is a ridiculous request. Time wasted. A fifteen word minimum is a ridiculous request. Time wasted. More

I would like to thank Rafael Lopez a lot because he helped us find a dream vehicle for our family. We went there to purchased a single vehicle but with great customer service we end up buying two vehic helped us find a dream vehicle for our family. We went there to purchased a single vehicle but with great customer service we end up buying two vehicles for our family. More

We went into the dealership to buy a Hyundai Tucson, 2023 our client advisor was Jalil Bashir . He was very helpful. Spent a lot of time with us always kept us updated on the processes and we would definite our client advisor was Jalil Bashir . He was very helpful. Spent a lot of time with us always kept us updated on the processes and we would definitely go back. We called him and asked several questions always called back and even offered for us to come back down to go over how the car works again it is a Hybrid he was great I would recommend him to anyone More

Jalil was AMAZING to work with! ! Definitely answered all my questions, made the whole buying process smooth and easy. Felt like I was working with a friend verses a “salesperson”, ! Definitely answered all my questions, made the whole buying process smooth and easy. Felt like I was working with a friend verses a “salesperson”, very personable and charismatic! Definitely would recommend this dealership and Jalil!! More

Excellent customer service from start to finish. Requested car was ready for test drive when we arrived. Very honest dealership with competitive pricing. Price was confirmed over the internet and ho Requested car was ready for test drive when we arrived. Very honest dealership with competitive pricing. Price was confirmed over the internet and honored by the sales manager. This was overall a first-rate car buying experience More

Everything is exelent good Costumer service they helped you with any questions they are so professional you with any questions they are so professional More

Mike De Leon was incredible with helping us buy a new Tucson Hybrid. We previously purchased an Elantra from him a few years ago, and we liked our experience so much that we specifically reached out to w Tucson Hybrid. We previously purchased an Elantra from him a few years ago, and we liked our experience so much that we specifically reached out to work with him again. Mike is was super helpful, upbeat and patient in answering any questions we had without being pushy. He was willing to make accommodations for us given our situation with a new baby by doing a lot of process electronically. He even went out of his way to deliver the car to us and to finish the remaining paperwork, which is just above and beyond customer service. Typically the car buying experience can be daunting, but Mike found a way to make it pleasant. We highly recommend working with Mike De Leon for your next purchase. More

The salesperson at the dealership was exceptionally dedicated, knowledgeable, and very helpful. He made this experience a very pleasant one. dedicated, knowledgeable, and very helpful. He made this experience a very pleasant one. More

Professional, no pressure experience in a nice clean building. all the staff were excellent and knowledgeable building. all the staff were excellent and knowledgeable More