Norm Reeves Hyundai Superstore

I was very satisfied with the service and help I got, Enrique was very nice and very helpful with my car issues, everything was resolved Enrique was very nice and very helpful with my car issues, everything was resolved More

Mike and the team made it easy to buy my new car. He was respectful of my time and there were no obstacles between my decision to buy and getting the keys in my hand. He was respectful of my time and there were no obstacles between my decision to buy and getting the keys in my hand. More

Jonathan was wonderful to work with via internet sales and then in person on the day we went into the dealership to finalize the deal and drive away with our new Tucson Hybrid. I cannot say enough good th and then in person on the day we went into the dealership to finalize the deal and drive away with our new Tucson Hybrid. I cannot say enough good things about Jonathan. He was very clear, timely and helpful in his communication with us. He even came in on his day off to complete his part of the transaction. Kendrick in Finance did his job as expected and was very gracious and helpful in the process. We understand that a part of his job is to try to upsell us on things we do not need and do not want, which he worked hard at, but in a courteous way, even though we continued to decline all of his added sales pitches. The transaction would have taken less time if he was not required to try to add things to our originally planned purchase. Thankfully, there were no "gotcha" moments where we were forced to pay for things we did not want. By the time we selected Cerritos Hyundai, we had shopped around quite a bit and they clearly did offer the best price for what we wanted. Jonathan continued to follow up with us for a couple of weeks after our purchase and explained he would be available if we had any further questions in the future. More

Ricardo Romero was great assisting us in buying a Santa Fe. Zohaib Saleem was excellent making the deal we really could not pass up. Fe. Zohaib Saleem was excellent making the deal we really could not pass up. More

Elijah was amazing and very personal & helpful. Every one at the dealership makes you feel at ease, and we all know this typically takes three or four hours, however they make it very smooth proce Every one at the dealership makes you feel at ease, and we all know this typically takes three or four hours, however they make it very smooth process. We were offered many options that fit our budget and I recommend them to everyone. Thanks Norm Reeves and thank you Elijah. More

The process at Norma Reeves Hyundai was quick, smooth and our salesperson and lender were pleasant. This is our third Hyundai for this dealership. our salesperson and lender were pleasant. This is our third Hyundai for this dealership. More

Messed up on my lease and has taken over 3 months to fix. No communication, no resolution and no accountability. Both Cesar and Alex from the finance dept. will not return my calls/emails. I never received a No communication, no resolution and no accountability. Both Cesar and Alex from the finance dept. will not return my calls/emails. I never received any statements/account information and now HMF is calling me daily stating I'm 2 payments behind and have incurred late penalties. Is this how Cerritos Hyundai treats their customers? Do not recommend unless you want your credit ruined by an inept finance dept. More

We had a very pleasant experience at norm reeves hyndai. The process was quick and efficient . Raj was very helpful. The process was quick and efficient . Raj was very helpful. More