Norm Reeves Hyundai Superstore

Messed up on my lease and has taken over 3 months to fix. No communication, no resolution and no accountability. Both Cesar and Alex from the finance dept. will not return my calls/emails. I never received a No communication, no resolution and no accountability. Both Cesar and Alex from the finance dept. will not return my calls/emails. I never received any statements/account information and now HMF is calling me daily stating I'm 2 payments behind and have incurred late penalties. Is this how Cerritos Hyundai treats their customers? Do not recommend unless you want your credit ruined by an inept finance dept. More

We had a very pleasant experience at norm reeves hyndai. The process was quick and efficient . Raj was very helpful. The process was quick and efficient . Raj was very helpful. More

Customer service was excellent! Did the job done as I need and communication well explained. Great job! Did the job done as I need and communication well explained. Great job! More

Tannaz was great! She is really knowledgeable and addressed my wants and needs without being pushy. She is really knowledgeable and addressed my wants and needs without being pushy. More

Instead of telling your customers that if we do not perform a certain maintenance . Threaten to void my factory warrant . Quit using scare tatics to sell people . I had to look up my factory maintenanc perform a certain maintenance . Threaten to void my factory warrant . Quit using scare tatics to sell people . I had to look up my factory maintenance and call other dealerships to verify. Then i aldo had my cabin gilter change and they spray something that made my car interior smell like some industrial waste exploded inside my car. I drove days with my winfow crack open.. thanks for that. More

I’m glad we heard about the positive experience our friends have had at Norm Reeves Hyundai. Our client advisor, Scott Kim, provided exceptional service in helping us find the right car at a great pri friends have had at Norm Reeves Hyundai. Our client advisor, Scott Kim, provided exceptional service in helping us find the right car at a great price. Also, Brandon in the finance department was friendly, efficient, and respectful of our time. This dealership has great customer service which makes a huge difference in the car-buying experience. More

It was an awesome experience with the person who helped me. Will be coming back. me. Will be coming back. More

Employees were courteous, friendly and prompt. Vehicle being serviced was ready within the time period promised. Vehicle being serviced was ready within the time period promised. More

Great fast and courteous service! My service was only a recall but I will return for normal maintenance . My service was only a recall but I will return for normal maintenance . More

Clean, friendly, knowledgeable, caring, helpful, very accommodating and concerned as to if my needs was being met. accommodating and concerned as to if my needs was being met. More