Norm Reeves Hyundai Superstore
Cerritos, CA
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This is a fantastic dealership from the top down. The GM, Bill Stephens is very honest,and has created a great culture with no pressure sales. Everyone there is on the ball and very attentive to the The GM, Bill Stephens is very honest,and has created a great culture with no pressure sales. Everyone there is on the ball and very attentive to the customers needs. I highly recommend them to anyone looking to purchase a new car or have their Hyundai or Genesis serviced. They are the Best!! More
Mike and the team made it easy to buy my new car. He was respectful of my time and there were no obstacles between my decision to buy and getting the keys in my hand. He was respectful of my time and there were no obstacles between my decision to buy and getting the keys in my hand. More
Jonathan was wonderful to work with via internet sales and then in person on the day we went into the dealership to finalize the deal and drive away with our new Tucson Hybrid. I cannot say enough good th and then in person on the day we went into the dealership to finalize the deal and drive away with our new Tucson Hybrid. I cannot say enough good things about Jonathan. He was very clear, timely and helpful in his communication with us. He even came in on his day off to complete his part of the transaction. Kendrick in Finance did his job as expected and was very gracious and helpful in the process. We understand that a part of his job is to try to upsell us on things we do not need and do not want, which he worked hard at, but in a courteous way, even though we continued to decline all of his added sales pitches. The transaction would have taken less time if he was not required to try to add things to our originally planned purchase. Thankfully, there were no "gotcha" moments where we were forced to pay for things we did not want. By the time we selected Cerritos Hyundai, we had shopped around quite a bit and they clearly did offer the best price for what we wanted. Jonathan continued to follow up with us for a couple of weeks after our purchase and explained he would be available if we had any further questions in the future. More