Norm Reeves Honda Superstore West Covina - Service Center

Excellent communication back-and-forth with Joseph Huynh regarding a irregular noise at the rear of my vehicle. Christopher Silva Gutierrez was the technician that worked on the vehicle and the issue has be regarding a irregular noise at the rear of my vehicle. Christopher Silva Gutierrez was the technician that worked on the vehicle and the issue has been resolved from my tests. More

Honda made it easy for me to make my appointment and once I got there it was quick and easy.my car was done in a timely manner. I got there it was quick and easy.my car was done in a timely manner. More

Sam help us yesterday 3/23/21. He explained everything that my Honda Pilot needed. He was very helpful. Joseph the manager was nice to talk too. that my Honda Pilot needed. He was very helpful. Joseph the manager was nice to talk too. More

Part ordered was received by dealership in a timely manner. Made a hassle free service appointment most convenient to my time. Overall satisfied with visit. manner. Made a hassle free service appointment most convenient to my time. Overall satisfied with visit. More

I truly appreciate the excellent service I receive at Norm Reeves West Covina's service department. Anthony was helpful, professional and courteous and made me feel like a valued customer. It's because Norm Reeves West Covina's service department. Anthony was helpful, professional and courteous and made me feel like a valued customer. It's because of every positive experience, both in purchasing and servicing that I keep coming back. More

I have been Faithful customer for year and had bad experience. Inform Trinity and Director Octavio which they seemed to not care of my concerns. experience. Inform Trinity and Director Octavio which they seemed to not care of my concerns. More

Trinity was very helpful and very detailed in what they would be doing, even fixed our window that we were having trouble with and let us know it was still covered by warranty which nice. would be doing, even fixed our window that we were having trouble with and let us know it was still covered by warranty which nice. More

The service department at Norm Reeves West Covina is the main reason I drive a little further out to get my car serviced! I have other dealerships closer to home but no other service department compares. main reason I drive a little further out to get my car serviced! I have other dealerships closer to home but no other service department compares. More

Joshua was my agent and he was very knowledgeable and took care of checking me in and gave me timely updates on the status of my vehicle. I am totally satisfied. took care of checking me in and gave me timely updates on the status of my vehicle. I am totally satisfied. More

People are friendly and helpful. Waiting area was clean and comfortable. Customers had their social distances and worn face masks. My waiting was quick. I only waited there for 45 minutes and service wa and comfortable. Customers had their social distances and worn face masks. My waiting was quick. I only waited there for 45 minutes and service was done. More