Norm Reeves Honda Superstore West Covina - Service Center

First service appointment was quick and smooth. Able to check in before 7am and was out in about an hour. Only glitch was I wasn't notified when car was ready, I happened to see it parked outside and wen check in before 7am and was out in about an hour. Only glitch was I wasn't notified when car was ready, I happened to see it parked outside and went to check. Although I bought my car here, this is not the closest Honda dealership to my home, so I'm not yet sure where I'll look for service in the future. More

Trinity Gussman has always been very helpful and knowledgeable regarding my car. She has been helping me over five years and her help was outstanding. knowledgeable regarding my car. She has been helping me over five years and her help was outstanding. More

Got me in and out quickly. Reviews my previous service record to ensure I was not being charged for services not needed. My car was ready before the promised time. record to ensure I was not being charged for services not needed. My car was ready before the promised time. More

Service customer kept me informed of the order process, to the day it arrived. The repair was done quickly and I was left very satisfied with the entire scenario. to the day it arrived. The repair was done quickly and I was left very satisfied with the entire scenario. More

Excellent, Fast, knowledgeable, courteous and friendly service received. I went for a recall service appointment, so there's not much I can add. Thank you. service received. I went for a recall service appointment, so there's not much I can add. Thank you. More

Staff was courteous, efficient and knowledgeable from check in to service rep. Gabriel Dominguez - I give her 5 Stars. Gabriel sent me text, emailed and called with information re the service. check in to service rep. Gabriel Dominguez - I give her 5 Stars. Gabriel sent me text, emailed and called with information re the service. More

Gabriela Rodriguez in Service Dept.was very courteous and she was very helpful with all my needs. Has great customer service skills and professional and friendly she was very helpful with all my needs. Has great customer service skills and professional and friendly More

I have always been treated very well by the employees of this dealership. All of the employees I have had contact with were very friendly and professional. My vehicle is serviced/repaired by the promised ti this dealership. All of the employees I have had contact with were very friendly and professional. My vehicle is serviced/repaired by the promised time. My friend and his wife have been having their Hondas serviced at this dealership. When I purchased my Honda Accord, they were the ones that recommended that I come here. So far, I’m happy I did. More

Excellent communication back-and-forth with Joseph Huynh regarding a irregular noise at the rear of my vehicle. Christopher Silva Gutierrez was the technician that worked on the vehicle and the issue has be regarding a irregular noise at the rear of my vehicle. Christopher Silva Gutierrez was the technician that worked on the vehicle and the issue has been resolved from my tests. More

Honda made it easy for me to make my appointment and once I got there it was quick and easy.my car was done in a timely manner. I got there it was quick and easy.my car was done in a timely manner. More