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Norm Reeves Honda Superstore West Covina - Service Center

West Covina, CA

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308 Reviews

308 Reviews of Norm Reeves Honda Superstore West Covina - Service Center

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April 22, 2021

Anthony was very helpful and quick. I was provided a free loaner car to leave and return while my car was being serviced. This makes me far more likely to return for this kind of service in the future. More

by Sarah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Norm Reeves Honda Superstore West Covina responded

We are so pleased to hear you had an excellent experience with our team, Sarah. We appreciate the amazing rating and we hope to see you again.

April 21, 2021

Service was great, Trinity was friendly and helpful, I was in and out within three hours. Will bring back my vehicle back for service in the future.. More

by honda17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trinity Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2021 -

Norm Reeves Honda Superstore West Covina responded

Thanks for the positive feedback on your service visit, we love to hear it! If you need anything else, please don't hesitate to reach out to us!

April 19, 2021

Very helpful and he gave me detail information about my service done on my vehicle. The delear has a nice seating area where to wait More

by Ramirezcusd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Martinez
Apr 20, 2021 -

Norm Reeves Honda Superstore West Covina responded

We appreciate the positive feedback and 5-star rating of your service visit. Take care!

April 19, 2021

Service is good. Rate is high compared to other Honda repair shops. I keep coming because of multi points inspection gives me a peace of mind. More

by ktxn08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Martinez
Apr 20, 2021 -

Norm Reeves Honda Superstore West Covina responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 19, 2021

My experience was absolutely excellent. Friendly staff, fast service, didn’t have to wait to long. Joshua was very knowledgeable with what I may need in the future. More

by Tiggerrose55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Martinez
Apr 20, 2021 -

Norm Reeves Honda Superstore West Covina responded

Thanks for the positive feedback on your service visit, we love to hear it! If you need anything else, please don't hesitate to reach out to us!

April 15, 2021

Honda needs to have more of a discount, and do not try to up sell you every time you come in. Also have discounts for seniors. More

by theckla58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Tung
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Norm Reeves Honda Superstore West Covina responded

We appreciate the recommendation and rating, thanks for the feedback as well. Take care!

April 15, 2021

Excellent attention to detail and courteous staff. Service done in timely manner. Christopher was great and I highly recommend him. I would recommend this dealership for both sales and service. More

by mmanix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Silva
Apr 16, 2021 -

Norm Reeves Honda Superstore West Covina responded

Thank you for the kind words and 5-star rating! We strive to provide the best customer service to everyone who visits us. Have an excellent day.

April 14, 2021

My experience was great very friendly and fast service I was even given a rental at no cost I am beyond and honered to say Norm Reeves R0cks More

by Sunnychio09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trinity Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Norm Reeves Honda Superstore West Covina responded

We're glad you think so! Thanks for rating your experience with us 5-stars!

April 09, 2021

Came in for a safety recall. Gabriela Dominguez helped with getting the service performed with the techs and resolved some unexpected problems that arose with a solution that was great for everyone. I hav More

by Kevin Nguyen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriela Dominguez
Apr 09, 2021 -

Norm Reeves Honda Superstore West Covina responded

Thank you for the kind words and 5-star rating, Kevin! We strive to provide the best customer service to everyone who visits us. Have an excellent day.

April 07, 2021

First service appointment was quick and smooth. Able to check in before 7am and was out in about an hour. Only glitch was I wasn't notified when car was ready, I happened to see it parked outside and wen More

by barefootpioneer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentin Frausto
Apr 07, 2021 -

Norm Reeves Honda Superstore West Covina responded

We appreciate you taking the time to leave us this feedback and the fantastic rating! We do hope we'll be able to be of assistance to you again. Take care!

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