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Norm Reeves Honda Superstore West Covina - Service Center
West Covina, CA
308 Reviews
308 Reviews of Norm Reeves Honda Superstore West Covina - Service Center
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February 17, 2019
Very Rood representive Working in transportation business , have 5 Honda i. Last 5 years . we put a lot of millage on cars .we visit dealer every 2 or 3 month. Usually we c Working in transportation business , have 5 Honda i. Last 5 years . we put a lot of millage on cars .we visit dealer every 2 or 3 month. Usually we choose this dealer because we search for all dealer s prices for the most cheapest prices on service We work with this dealar for a while . they. Were friendly and give very good prices till last visit I take special price for oil change and free rotation for the 4 wheels As they post a coupon on thier website about that But the representative told me $150 and make a discount to be $ 120 . May be thats work for customer looling to have discount and not in the same field . and when i check thier website i found coupon for $39.99 +10 because my car take 020 oil with free routaion For the 4 wheels BUT the representative charge me $ 60 for each car +tax I am not happy because no flaxbilty. And also rood representative. Dont wast. Ur money . check the best prices and call different dealar before paying a penny More
by Ramy
Employees Worked With
Joe Martinez ( Zero Star )
February 15, 2019
Promptness The Advisor took care of me as soon as I drove up for my oil change. He answered all my questions. Was very knowledgeable even showed me where the cof The Advisor took care of me as soon as I drove up for my oil change. He answered all my questions. Was very knowledgeable even showed me where the coffee was. More
by 63nan
Employees Worked With
Philip Nguyen
February 14, 2019
Air recall Very nice people with very clean facility. Delivered car from service per estimated work time. Trinity went over bill and service inspection. Thank Very nice people with very clean facility. Delivered car from service per estimated work time. Trinity went over bill and service inspection. Thanks to all. More
by 2007 fit
Employees Worked With
February 14, 2019
Service with Sam Sam was new, but very friendly and helpful! He’s off to a great start! He’s engaging with me and was prompt with response. Sam was new, but very friendly and helpful! He’s off to a great start! He’s engaging with me and was prompt with response. More
by Rmarie1984
Employees Worked With
Sam
February 12, 2019
A1 service I am very satisfied with your service, quick and good. Especially the technician gave me very good recommendation. The only suggestion is that you can I am very satisfied with your service, quick and good. Especially the technician gave me very good recommendation. The only suggestion is that you can give car wash services in the future. More
by Jamesaccord123
Employees Worked With
February 10, 2019
Professional service Intake was immediate, courteous with experienced explanations of required work needed and why with pricing that includes type of service being perform Intake was immediate, courteous with experienced explanations of required work needed and why with pricing that includes type of service being performed, and options to have work completed to maintain the highest performance in my vehicle. It’s always my choice. More
by HappyHondaOwner2016
Employees Worked With
Other Employees :
The original salesman. I would work with him onboard the purchase of my next vehicle. Christine - service DEPT on 2/9/19. , Valentin Frausto
February 07, 2019
Recall Fast service. Brought my Honda Fit for an airbag recall. Car was fixed in about and hour. Excellent customer service skills. Shuttle transportation wa Fast service. Brought my Honda Fit for an airbag recall. Car was fixed in about and hour. Excellent customer service skills. Shuttle transportation was a plus. More
by Xxxnt111
Employees Worked With
Mario Bandal
January 25, 2019
Service is top-notch! These guys will take care of you. Extremely prompt updates on your vehicle, very accommodating of customers needs, and knowledgeable advice to make su These guys will take care of you. Extremely prompt updates on your vehicle, very accommodating of customers needs, and knowledgeable advice to make sure you leave with peace of mind. More
by jellymac72
October 18, 2017
Over charge from estimate cost of $1330.90 by $1500.00 Took 2004 Honda Pilot for four items to be repaired (1) lower driver side seat panel need replaced (2) recharge A/C coolant and fix A/C blower (3) Took 2004 Honda Pilot for four items to be repaired (1) lower driver side seat panel need replaced (2) recharge A/C coolant and fix A/C blower (3) Right side seat belt not working (4) replace defective rear splash guard. The service writer said I would have to replace timing belt to prevent engine from locking up, This is required ever seven years.and your car is well past safety point. The service writer call later to tell me upon inspection they found in addition to the items requested major work was needed to bring the vehicle to be operated safety and new cost would by $4600.00. I told the service writer that I would not authorize any additional work. The vehicle only has 38594 miles.. Wear on the vehicle is determined by use not age. More
by Lyman Burdick1
Employees Worked With
Valentin Frausto
September 03, 2017
Preliminary Quote Assistance Richard Yim and David Ochoa were great help in my search for a great price and deal for a new 2017 Honda CR-V. My e-mail correspondence with them was Richard Yim and David Ochoa were great help in my search for a great price and deal for a new 2017 Honda CR-V. My e-mail correspondence with them was quick and efficient! Richard gave me a quick and honest OTD price when asked and David was there to make sure everything was going smoothly. Furthermore, they were open to communicate pricing through email, which made it really convenient for my busy schedule! Would recommend giving them an email! More
by wpam.wusubi
