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Norm Reeves Honda Superstore West Covina - Service Center
West Covina, CA
310 Reviews
310 Reviews of Norm Reeves Honda Superstore West Covina - Service Center
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February 19, 2019
Recall and routine seevice Late drop off. First thing in the morning, service advisor gave me a call and verified all the requested service. Kept in good touch with progress and Late drop off. First thing in the morning, service advisor gave me a call and verified all the requested service. Kept in good touch with progress and was timely when I needed a response. More
by Errricaa0203
Employees Worked With
February 17, 2019
Service was excellent! Great!!! Service by Valentin Frausto, I was taken in with out an appointment. The service was fast. Valentin Was super nice, very kind to explain ever Great!!! Service by Valentin Frausto, I was taken in with out an appointment. The service was fast. Valentin Was super nice, very kind to explain every thing that I wanted to know. More
by Luisa333
Employees Worked With
Valentin Frausto
February 17, 2019
Very Rood representive Working in transportation business , have 5 Honda i. Last 5 years . we put a lot of millage on cars .we visit dealer every 2 or 3 month. Usually we c Working in transportation business , have 5 Honda i. Last 5 years . we put a lot of millage on cars .we visit dealer every 2 or 3 month. Usually we choose this dealer because we search for all dealer s prices for the most cheapest prices on service We work with this dealar for a while . they. Were friendly and give very good prices till last visit I take special price for oil change and free rotation for the 4 wheels As they post a coupon on thier website about that But the representative told me $150 and make a discount to be $ 120 . May be thats work for customer looling to have discount and not in the same field . and when i check thier website i found coupon for $39.99 +10 because my car take 020 oil with free routaion For the 4 wheels BUT the representative charge me $ 60 for each car +tax I am not happy because no flaxbilty. And also rood representative. Dont wast. Ur money . check the best prices and call different dealar before paying a penny More
by Ramy
Employees Worked With
Joe Martinez ( Zero Star )
February 15, 2019
Promptness The Advisor took care of me as soon as I drove up for my oil change. He answered all my questions. Was very knowledgeable even showed me where the cof The Advisor took care of me as soon as I drove up for my oil change. He answered all my questions. Was very knowledgeable even showed me where the coffee was. More
by 63nan
Employees Worked With
Philip Nguyen
February 14, 2019
Air recall Very nice people with very clean facility. Delivered car from service per estimated work time. Trinity went over bill and service inspection. Thank Very nice people with very clean facility. Delivered car from service per estimated work time. Trinity went over bill and service inspection. Thanks to all. More
by 2007 fit
Employees Worked With
February 14, 2019
Service with Sam Sam was new, but very friendly and helpful! He’s off to a great start! He’s engaging with me and was prompt with response. Sam was new, but very friendly and helpful! He’s off to a great start! He’s engaging with me and was prompt with response. More
by Rmarie1984
Employees Worked With
Sam
February 12, 2019
A1 service I am very satisfied with your service, quick and good. Especially the technician gave me very good recommendation. The only suggestion is that you can I am very satisfied with your service, quick and good. Especially the technician gave me very good recommendation. The only suggestion is that you can give car wash services in the future. More
by Jamesaccord123
Employees Worked With
February 10, 2019
Professional service Intake was immediate, courteous with experienced explanations of required work needed and why with pricing that includes type of service being perform Intake was immediate, courteous with experienced explanations of required work needed and why with pricing that includes type of service being performed, and options to have work completed to maintain the highest performance in my vehicle. It’s always my choice. More
by HappyHondaOwner2016
Employees Worked With
Other Employees :
The original salesman. I would work with him onboard the purchase of my next vehicle. Christine - service DEPT on 2/9/19. , Valentin Frausto
February 07, 2019
Recall Fast service. Brought my Honda Fit for an airbag recall. Car was fixed in about and hour. Excellent customer service skills. Shuttle transportation wa Fast service. Brought my Honda Fit for an airbag recall. Car was fixed in about and hour. Excellent customer service skills. Shuttle transportation was a plus. More
by Xxxnt111
Employees Worked With
Mario Bandal
January 25, 2019
Service is top-notch! These guys will take care of you. Extremely prompt updates on your vehicle, very accommodating of customers needs, and knowledgeable advice to make su These guys will take care of you. Extremely prompt updates on your vehicle, very accommodating of customers needs, and knowledgeable advice to make sure you leave with peace of mind. More
by jellymac72
