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Norm Reeves Honda Superstore West Covina - Service Center

West Covina, CA

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308 Reviews

308 Reviews of Norm Reeves Honda Superstore West Covina - Service Center

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June 26, 2021

Joshua was very professional and friendly. Joshua is very knowledgeable and understood the smallest details of the maintenance we needed. More

by dbalessi
Recommend Dealer
Yes
Employees Worked With
Joshua Martinez
Jun 28, 2021 -

Norm Reeves Honda Superstore West Covina responded

Thank you for the 5-stars and positive review!

June 25, 2021

I can always depend on this dealership for courteous and great service. More

by Anna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Martinez
Jun 25, 2021 -

Norm Reeves Honda Superstore West Covina responded

Thanks for the glowing review and kind feedback, Anna. Look forward to seeing you again!

June 23, 2021

Was greeted in a friendly manner, listened to my concerns, obtained my contact information and called me in a timely manner to let me know the status of my repairs More

by Jmac135
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Martinez
Jun 23, 2021 -

Norm Reeves Honda Superstore West Covina responded

We are very happy we could provide you with a 5-star experience, and we hope to be of service to you again in the future.

June 21, 2021

Not only did I buy all my cars from this dealership I get them all serviced here as well. Even though there’s a closer dealership next to my house. Great customer service at a great price. More

by Derekfranco23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trinity Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valentin Frausto
Jun 21, 2021 -

Norm Reeves Honda Superstore West Covina responded

We're thrilled to hear it, thank you for the wonderful feedback and 5-star rating!

June 19, 2021

I made an appointment over the phone for an oil change. I get to the dealership and I’m not on there schedule for the day. So they basically add me. I’m fine with that. But it took 3 hours, mostly waiting. I More

by pauloguillen07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Martinez
Jun 21, 2021 -

Norm Reeves Honda Superstore West Covina responded

Hi Paul, we appreciate you taking the time to share your experience and we are sorry about any mix up regarding the appointment. Happy to hear we were still able to get you in!

June 09, 2021

The customer service is great. Everyone was very kind and helpful. My vehicle was ready when promised and the work I requested was done in a timely manner. More

by yorba13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trinity Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Norm Reeves Honda Superstore West Covina responded

We're very happy to hear it, thanks for the 5-star review!

June 06, 2021

Very friendly and knowledgeable staff. Always have a smile and go out of there way to help you out in any way they can. Happy. More

by Motorhead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trinity Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Norm Reeves Honda Superstore West Covina responded

Thank you for the kind words on our team, we appreciate the feedback and 5-star rating!

June 04, 2021

Service was outstanding. Everyone was friendly and efficient. The location was clean and comfortable. I would be glad to recommend dealership to friends and family. More

by saundrafontenot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Norm Reeves Honda Superstore West Covina responded

We appreciate the 5-star rating and great recommendation, thank you!

June 03, 2021

The service was great as usual. The service on my vehicle was quoted within a 30 minute window and the service was completed within that time window. More

by joshrc1720
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Samuel Tung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Norm Reeves Honda Superstore West Covina responded

Thank you for the 5-star rating and review on your service visit!

June 01, 2021

I always receive amazing service at this dealership and will continue to bring my Accord in for service in addition to purchasing new vehicles here. More

by Sandy D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Cyrilik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valentin Frausto, Gabby Dominguez
Jun 02, 2021 -

Norm Reeves Honda Superstore West Covina responded

Thank you for continuing to choose Norm Reeves Honda West Covina, Sandy! It's our pleasure to be of assistance!