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Norm Reeves Honda Superstore West Covina - Service Center

West Covina, CA

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308 Reviews

308 Reviews of Norm Reeves Honda Superstore West Covina - Service Center

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June 28, 2019

Service for my Honda In and out as quick as possible. Very friendly and helpful. They offer coffee and water while you wait, or they will shuttle you home and pick you up More

by Blanc13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Phan
Jun 28, 2019 -

Norm Reeves Honda Superstore West Covina responded

We appreciate you sharing this great feedback! Thanks for the 5-star rating, Blanc!!

June 28, 2019

Covic I’ve been going to Norm Reeves Honda for servicing my vehicles for years. The service technicians are nice, courteous & always willing to help. I More

by Chato
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Hansen, Valentin Frausto
Jul 01, 2019 -

Norm Reeves Honda Superstore West Covina responded

We appreciate you sharing this great feedback! Thanks for the 5-star rating, Chato!

June 27, 2019

First service at dealer I had a very good experience at Norm Reeves Honda West Covina on my first visit to the service department. Samuel Tung was my service advisor and did More

by Robokam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Tung
Jun 27, 2019 -

Norm Reeves Honda Superstore West Covina responded

We appreciate this great feedback and 5 star- rating, Robokam!

June 24, 2019

Service Advisor Joe Martinez Mr. Joe Martinez was helpful, professional, and explained everything about the service being performed to the my vehicle on my Honda Pilot on 6/22/201 More

by F.Fernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Martinez
Jun 25, 2019 -

Norm Reeves Honda Superstore West Covina responded

Thanks for taking the time to share this awesome feedback, F!

June 23, 2019

Excellent Employees Samuel in Service was simply awesome. He understood the need for safety for my family as well as cost savings. When a few unexpected issues arose More

by TashOdyssey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel in Service
Jun 24, 2019 -

Norm Reeves Honda Superstore West Covina responded

We appreciate you sharing this great feedback! Thanks for the 5-star rating, Tash!

June 19, 2019

Oil change I took my new Civic to Norm Reeves for its first oil change. They were incredibly friendly and professional. My car was taken in on time for its appoi More

by Eric B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alena MacDonald and Patrick
Jun 19, 2019 -

Norm Reeves Honda Superstore West Covina responded

Thanks for taking the time to share this awesome feedback, Eric! We look forward to seeing you back at our dealership!

June 13, 2019

First Mtce for 2018 Honda CRV Great experience with Tony Shen as my mtce contact. He was friendly, helpful, and thorough and I enjoyed working with him. That is all for today. More

by KMLEE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Shen
Jun 14, 2019 -

Norm Reeves Honda Superstore West Covina responded

Thanks for the positive review, Kmlee!!

June 12, 2019

Paul Phan The service Rep who helped was very helpful and professional. I am very satisfied with the work and will definitely bring back my CRV for the next se More

by Sugar31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Phan
Jun 13, 2019 -

Norm Reeves Honda Superstore West Covina responded

Thank you for the 5 stars and awesome review!!

June 07, 2019

Had car serviced Brandon Hanson helped me and got my car serviced and they were able to get some things done before warranty ran out. I appreciated help More

by Bwilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Hanson
Jun 10, 2019 -

Norm Reeves Honda Superstore West Covina responded

Thank you for the 5 stars and awesome review, Bwilson!!

May 24, 2019

Regular maintenance Staff were quick, polite and efficient. The service was performed quickly and Valeting carefully reviewed the work performed. Overall the visit was e More

by Susan C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentin Frausto
May 28, 2019 -

Norm Reeves Honda Superstore West Covina responded

We really appreciate the 5 stars and great review, Susan!

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