Norm Reeves Honda Superstore West Covina - Service Center

Excellent service Excellent customer service provided by the dealer service department with the friendly and knowledgeable service provider, Joe Martinez. Excellent job Excellent customer service provided by the dealer service department with the friendly and knowledgeable service provider, Joe Martinez. Excellent job and service with a quick turnaround time. More

Excellent Service Everyone was friendly, attentive, & professional from start to finish on a hot day that was swamped with cars. Had an appointment at 2:20 for Safety R Everyone was friendly, attentive, & professional from start to finish on a hot day that was swamped with cars. Had an appointment at 2:20 for Safety Recall & was told the car would be ready by 5pm.. In conversation with Service rep Joe, I mentioned dinner plans. Left the car then Joe called within an hour that my car was ready! He said he didn’t want us to have wait till dinner time to get the car! Great customer care!!! More

Great service Great service. Very happy with the results. Antonio the service person was very friendly and helpful. Did his best to help with everything I needed. Great service. Very happy with the results. Antonio the service person was very friendly and helpful. Did his best to help with everything I needed. More

Excellent Samuel is very Professional, efficient, and kind He finished the work as estimated time. And he made some additional recommendations. And he complete Samuel is very Professional, efficient, and kind He finished the work as estimated time. And he made some additional recommendations. And he completed on time More

Grateful Customer Dealer very Welcoming answered questions wish I had bought our Pilot from them they have much better selection thank you Norm Reeves your the Best Dealer very Welcoming answered questions wish I had bought our Pilot from them they have much better selection thank you Norm Reeves your the Best More

Excellent service and quality. The service associate was very friendly and helpful. He explained very well all the things that will be done on the vehicle. It made me feel confident The service associate was very friendly and helpful. He explained very well all the things that will be done on the vehicle. It made me feel confident on the service that will be performed on my cr-v. More

Very happy with the service and Trinity Very satisfied with the service we will continue bringing our car in to be serviced It is close to our home and my husband loves the donuts and coffee Very satisfied with the service we will continue bringing our car in to be serviced It is close to our home and my husband loves the donuts and coffee More

Warranty repair. Very Quick and easy. Needed to replace a damaged Trim piece from the result of a previous service visit. Honda Team said they would order a replacem Very Quick and easy. Needed to replace a damaged Trim piece from the result of a previous service visit. Honda Team said they would order a replacement piece and notify me when it came in. Everything happened exactly how they said it would. Trim piece replacement took very little time as I waited. Excellent experience as should be expected!! Thank you... More

Loved their service and good customer service I always take my cars at this dealership. No bad comments. Good service, friendly people, great waiting area with additional free coffee. I would reco I always take my cars at this dealership. No bad comments. Good service, friendly people, great waiting area with additional free coffee. I would recommend this place. More

Exceptional service I’ve been a loyal Norm Reeves West Covina Honda customer for years, primarily because of the exceptional customer service the entire team provides. Fr I’ve been a loyal Norm Reeves West Covina Honda customer for years, primarily because of the exceptional customer service the entire team provides. From Brandon Hanson in service, to your sales team! I’ve gone back to buy 2 more cars (one for my sister and the other for my mom). Thank you for always going above and beyond to make your customers feet well taken care of!!!! More