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Norm Reeves Honda Superstore West Covina - Service Center

West Covina, CA

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308 Reviews

308 Reviews of Norm Reeves Honda Superstore West Covina - Service Center

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December 01, 2019

Kevin was awesome. He was very informative on what was going on with my car. He also insured my car will be taken care of. Thank you! More

by alexlua3424
Recommend Dealer
Yes
Employees Worked With
Kevin Chagolla
Dec 02, 2019 -

Norm Reeves Honda Superstore West Covina responded

We appreciate this great feedback and 5 star- rating, Alexlua!

November 30, 2019

Trinity was amazing! Super knowledgeable and kind. Will be coming back to this dealership. Very clean and timely. Great deal for the service I received. Thank you norm reeves! More

by Merm
Recommend Dealer
Yes
Employees Worked With
Trinity Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2019 -

Norm Reeves Honda Superstore West Covina responded

We really appreciate the great review and 5 star- rating, Merm!

November 25, 2019

Joe took good care of me. He was very helpful with some other issue I had with my car and was very patient in showing me the different features my care has. More

by rudycorralez
Recommend Dealer
Yes
Employees Worked With
Joe Martinez
Nov 26, 2019 -

Norm Reeves Honda Superstore West Covina responded

Thanks for taking the time to share about your experience and the 5-star rating, Rudy!

November 25, 2019

Joshua Martinez Service advisor Joshua Martinez is very friendly and knowledgeable to work with and have my car ready on time for 100k service, thanks so much! More

by lw3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Martinez
Nov 26, 2019 -

Norm Reeves Honda Superstore West Covina responded

Thank you for the great review and 5 stars!

November 24, 2019

I have taken my car in for service here for a long time. Service advisor Samuel Tung was very knowledgeable and helpful. Got my car at the time as promised. More

by Tony
Recommend Dealer
Yes
Employees Worked With
Service advisor Samuel Tung
Nov 25, 2019 -

Norm Reeves Honda Superstore West Covina responded

We appreciate this great feedback and 5 star- rating! Thanks for being a loyal customer!

November 24, 2019

Joshua Martinez was very professional and explained every detail of what I was paying for and I loved that! He even showed my how bad my break pads were in which I appreciated why I had to pay for new rotors More

by estradalupe8
Recommend Dealer
Yes
Employees Worked With
Joshua Martinez
Nov 25, 2019 -

Norm Reeves Honda Superstore West Covina responded

We truly appreciate the 5 star- rating and awesome feedback!

November 18, 2019

The service center exceeded my expectation. Planned on not having my car the whole day but got it back in a few hours. Best service and service person ever! More

by sandy.chea
Recommend Dealer
Yes
Employees Worked With
Trinity Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2019 -

Norm Reeves Honda Superstore West Covina responded

We really appreciate the great review about our service department and 5 star- rating, Sandy!

November 15, 2019

EXCELLENT service department.Brandon Hanson is courteous and attentive to my need.for service to my Honda. Norm Reeves service department gets a 10 or (EXCELLENT. More

by Grams.10
Recommend Dealer
Yes
Employees Worked With
Brandon Hanson gets ??????????
Nov 18, 2019 -

Norm Reeves Honda Superstore West Covina responded

Thank you for the great review and 5 stars, Grams!

November 12, 2019

The service on my car was professionally and efficiently done. As has been the case in the past, it was a pleasure dealing with the staff at Norm Reeves Honda in West Covina. More

by pjortiz55
Recommend Dealer
Yes
Employees Worked With
Trinity Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2019 -

Norm Reeves Honda Superstore West Covina responded

Thank you for the positive feedback about your service experience and 5 star- rating, Pj!

October 26, 2019

Friendly staff Anthony helped me coordinate my maintenance on my vehicle and was extremely friendly and helpful. Very attentive and I appreciated the experience. 5 s More

by Tony
Recommend Dealer
Yes
Employees Worked With
Antonio Lopez
Oct 28, 2019 -

Norm Reeves Honda Superstore West Covina responded

Thank you for the positive feedback about Antonio and 5 star- rating, Tony!

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