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Norm Reeves Honda Superstore West Covina - Service Center

West Covina, CA

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308 Reviews

308 Reviews of Norm Reeves Honda Superstore West Covina - Service Center

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January 14, 2020

I would highly recommend Paul Phan. Paul was extremely courteous and took the time to explain my situation with my Honda Civic. Great customer service. More

by mkwalke56
Recommend Dealer
Yes
Employees Worked With
Paul Phan
Jan 14, 2020 -

Norm Reeves Honda Superstore West Covina responded

Thank you for the positive feedback and 5 star- rating!

January 13, 2020

Excellent service. Easy to make a reservation. Service was performed while I waited. Waiting area was clean, quiet and provided coffee and donuts. Staff was friendly and professional. More

by tcurrier
Recommend Dealer
Yes
Employees Worked With
Antonio Lopez
Jan 14, 2020 -

Norm Reeves Honda Superstore West Covina responded

Thank you for the great review and 5 stars!

January 11, 2020

You guys are great, were ever we have a chance we recommend Norm Reeves West Covina to all of friends and family, specially your service department with Valentin and Trinity is excellent. More

by boryc
Recommend Dealer
Yes
Employees Worked With
Trinity Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valentin Frausto
Jan 13, 2020 -

Norm Reeves Honda Superstore West Covina responded

We truly appreciate the 5 star- rating and awesome feedback!

January 07, 2020

Service representative was very helpful in explaining what is needed only and was very friendly.After service explained what else is needed as stated in inspection report. More

by asherkishor
Recommend Dealer
Yes
Employees Worked With
Brandon Hanson
Jan 08, 2020 -

Norm Reeves Honda Superstore West Covina responded

We really appreciate the great review and 5 star- rating!

December 31, 2019

I received exceptional service by Joe Martinez. He was friendly, honest and provided me valuable knowledge to keep my car in top shape. thank you More

by Villegast
Recommend Dealer
Yes
Employees Worked With
Joe Martinez
Jan 02, 2020 -

Norm Reeves Honda Superstore West Covina responded

We really appreciate the great review and 5 star- rating!

December 27, 2019

Brandon Hansen is the best service writer. Very professional in every aspect! I highly recommend Brandon! Thank you so much for everything. I appreciate it More

by vg77villegas
Recommend Dealer
Yes
Employees Worked With
Brandon Hansen
Dec 27, 2019 -

Norm Reeves Honda Superstore West Covina responded

Thanks for taking the time to share about your experience and the 5- star rating!

December 26, 2019

I received great service by the representative helping me. He was prompt and very courteous. He also was quite patient in explaining the things I didn’t understand. More

by Priscillac
Recommend Dealer
Yes
Employees Worked With
I worked only with Anthony Sanchez who is not listed.
December 24, 2019

Great service, helpful, knowledgeable, friendly, and direct. He kept his word. He explained exactly what the procedure was like, how long it would take and offered a rental to help me get home. More

by ray_perez
Recommend Dealer
Yes
Employees Worked With
Paul Tan
Dec 27, 2019 -

Norm Reeves Honda Superstore West Covina responded

We truly appreciate the 5 star- rating and positive feedback, Ray!

December 14, 2019

Great service Joshua Martinez effectively communicated with me what my car needed to be fixed and the timeline for it. I am very satisfied with the service, as well More

by mnomoto1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Martinez
Dec 16, 2019 -

Norm Reeves Honda Superstore West Covina responded

We appreciate this great feedback and 5 star- rating!

December 07, 2019

Thank you Kevin so much for excellent services. I really appreciated services provided on my Honda Civic 2017 regarding A/C leaks. Sincerely Anne Le More

by Anne Le
Recommend Dealer
Yes
Employees Worked With
Kevin
Dec 09, 2019 -

Norm Reeves Honda Superstore West Covina responded

We truly appreciate the 5 star- rating and awesome feedback, Anne!

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