Norm Reeves Honda Superstore West Covina - Service Center

Went in to get my first oil change for the first time at a dealer and Christopher made the process really easy for me and kept me informed on the condition of my car. a dealer and Christopher made the process really easy for me and kept me informed on the condition of my car. More

The Service department is always actively trying to be helpful. The two men that helped me were great. They are very accommodating and work with your schedule. helpful. The two men that helped me were great. They are very accommodating and work with your schedule. More

Online scheduling didn’t work so called in and got next day appointment. Decided to walk in also around 3 pm since were doing errands in the area and had a ride home. Were willing to leave the car overn day appointment. Decided to walk in also around 3 pm since were doing errands in the area and had a ride home. Were willing to leave the car overnight for next day service but were accommodated for same day service (A1 and 7) and got the car back by 4:30 pm, much faster than expected. Reasonable price. Purchased here in 2016 and all services have been done here. More

Sam T. expedited the service for me which is much appreciated. Plastic cover and paper mat were left in the car, I wish they would have removed them before they turnover the car back to me. appreciated. Plastic cover and paper mat were left in the car, I wish they would have removed them before they turnover the car back to me. More

Our family needed our CR-V looked over in advance for a road trip. Valentin made the process fast and smooth. The work was completed on time with no issues. This is our first trip with the Honda, so lookin road trip. Valentin made the process fast and smooth. The work was completed on time with no issues. This is our first trip with the Honda, so looking forward to it! More

Great service personal timely service as promised.. and quality work. quality work. More

Service writer Christopher Silva responded quickly to my message. Ordered my tires and scheduled my appt. I waited for my service and Christopher kept me informed and I got to keep my quoted price from Ma message. Ordered my tires and scheduled my appt. I waited for my service and Christopher kept me informed and I got to keep my quoted price from March 26, 2021. Excellent service. More

The service we received was provided in a timely manner. We had a 9:00 a.m. appointment & our CRV was checked in right on time. Trinity was professional In handling our service as she is knowledgeable and c We had a 9:00 a.m. appointment & our CRV was checked in right on time. Trinity was professional In handling our service as she is knowledgeable and clear in answering my questions. She was also helpful in making suggestions for future service. Her pleasant demeanor makes our service visits comfortable. Thank you Trinity! More

Worst place to have a service waited over 2 hours and also forgot to reset the service reminder the told us that we can do it ourselves also forgot to reset the service reminder the told us that we can do it ourselves More

Everyone from the guy dropping off my car to the service writer were very professional and helpful. They addressed my needs and since I was in a hurry they got me out fast. Thank you. writer were very professional and helpful. They addressed my needs and since I was in a hurry they got me out fast. Thank you. More