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Norm Reeves Honda Superstore West Covina - Service Center

West Covina, CA

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308 Reviews

308 Reviews of Norm Reeves Honda Superstore West Covina - Service Center

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August 01, 2020

I went to make a mileage checkup and oil change, had not appointment, it was finished in less time that was calculated, Mr Sanchez had a very positive attitude and professionalism. More

by E.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Me Sanchez
Aug 03, 2020 -

Norm Reeves Honda Superstore West Covina responded

Thank you for taking the time to share this positive feedback, E!

July 30, 2020

I am very happy and satisfied with the good quality of customer care that Joshua Martinez if Norm Reeves Honda Service Department have given me yesterday. He is very knowledgeable and I can truly entrust More

by Susan Cu
Recommend Dealer
Yes
Employees Worked With
Joseph Hyunh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Muñoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Martinez Joseph Huynh Jesus Munoz
Jul 31, 2020 -

Norm Reeves Honda Superstore West Covina responded

Thank you for the positive feedback about Joshua and 5 star- rating, Susan!

July 29, 2020

Very good service and very nice, I appreciate all you do for me, I will recommend my friends and families to Norm Reeves Honda Superstore West Covina More

by Xiaogui Chen
Recommend Dealer
Yes
Employees Worked With
Trinity Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2020 -

Norm Reeves Honda Superstore West Covina responded

We really appreciate the great review and 5 star- rating, Xiaogui! We really appreciate you recommending us!

July 20, 2020

Samuel Teung provided EXCELLENT customer service to me and my husband. He went ABOVE AND BEYOND to help us andexplained everything VERY THOROUGH. Guy deserves a raise, thank you Samuel! More

by Master_sum
Recommend Dealer
Yes
Employees Worked With
Samuel Teung
Jul 21, 2020 -

Norm Reeves Honda Superstore West Covina responded

Thank you for taking the time to leave a five-star rating and this great feedback! We're happy to hear Samuel was able to help you out!

July 19, 2020

I sm SO hapoy once again on the customet service at NRC..i have bern s customer proydly for 20 years..NEVER have i been dissapiinted.The service techs ALWAYS very professionsl ,honest snd ALWAYS look o More

by aliluvs2161
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul in Service
Jul 20, 2020 -

Norm Reeves Honda Superstore West Covina responded

We appreciate the 5 stars and this awesome feedback! We are so happy to hear your experience with us was a great one! Thanks for being a loyal customer!

July 15, 2020

Was my first time using the services. The staff was friendly and made me feel comfortable I had a 5 thousand miles service No issues More

by mbowsa
Recommend Dealer
Yes
Employees Worked With
Juan Ramirez Luna
Jul 16, 2020 -

Norm Reeves Honda Superstore West Covina responded

Thank you for taking the time to leave a five-star rating and this great feedback about our staff!

July 12, 2020

Excellent service, helpful, friendly. Employee knowledge and answers to all question a I had. Paul helped me excellent rep for company. Will be back!! In and out!! More

by Jlkbears
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul helped me with everything in office at his counter
Jul 13, 2020 -

Norm Reeves Honda Superstore West Covina responded

Thank you for the positive feedback and 5 star- rating!

July 11, 2020

Excellent customer service. Gabriela went out of her way to search for coupons that helped reduce my cost. She walked with me to the car and wanted to help even more. She rendered excellent service to me an More

by Mattagbons2000
Recommend Dealer
Yes
Employees Worked With
Gabriela
Jul 13, 2020 -

Norm Reeves Honda Superstore West Covina responded

Thank you so much for the positive feedback about your recent experience at our dealership!

July 09, 2020

Anthony Sanchez is absolutely wonderful! He went above and beyond to make sure I was taken care of from start to finish. I highly recommend him at Norm Reeves West Covina. More

by Bay2two
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony,Sanchez
Jul 10, 2020 -

Norm Reeves Honda Superstore West Covina responded

Thank you for the positive feedback about Anthony and 5 star- rating!

July 07, 2020

The young lady that came to my car door when I pulled in to the dealer ship was very nice and polite and professional she guided me throw the recommended service. Thank you guys for making service so easy. More

by fredo62gsr
Recommend Dealer
Yes
Employees Worked With
Trinity Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2020 -

Norm Reeves Honda Superstore West Covina responded

Thank you for the positive feedback and 5 star- rating, Fredo!

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