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Norm Reeves Honda Superstore West Covina - Service Center

West Covina, CA

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308 Reviews

308 Reviews of Norm Reeves Honda Superstore West Covina - Service Center

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September 15, 2020

Great customer service and assistance, punctual on time, fast and equip, friendly, excellent quality of work, would definitely return again everyone is very helpful there More

by alexist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Sep 15, 2020 -

Norm Reeves Honda Superstore West Covina responded

Thanks for the 5-star rating and positive review, Alexis!

August 27, 2020

Every time is a wonderful experience.i always satisfies because my car get fix or getting a perfect service ,technician are doing a very procesional work More

by Myrna.santillana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Sanchez
Aug 27, 2020 -

Norm Reeves Honda Superstore West Covina responded

Thank you for the 5 stars and awesome review, Myrna! We appreciate your loyalty!

August 24, 2020

It was great. I've been here to get the oil changed a few times and the customer service has always been great. I will definitely be returning. More

by aromer55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Martinez
Aug 25, 2020 -

Norm Reeves Honda Superstore West Covina responded

Thank you for the 5-stars and great review!

August 16, 2020

i had a pleasant service appointment with my service representative , Juan Luna. he updated me while they were working on it thd. texted me she. the car was ready. More

by cfbravo
Recommend Dealer
Yes
Employees Worked With
Juan Ramirez Luna
Aug 17, 2020 -

Norm Reeves Honda Superstore West Covina responded

Thank you for the positive feedback!

August 13, 2020

We have taken our four Honda’s for service for thirteen years. We always ask for Trinity Guzman she is the best we have had. We always get treated well. We have waited for her to return from vacation to ge More

by Baymarhouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trinity Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2020 -

Norm Reeves Honda Superstore West Covina responded

Thank you for taking the time to share this positive feedback and 5 star- rating!

August 11, 2020

This dealer had Great service it was clean and healthy and safe environment the employees were very organized car service was great thank you for your service More

by Pbrivera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Hanson
Aug 12, 2020 -

Norm Reeves Honda Superstore West Covina responded

We appreciate the 5 stars and this awesome feedback!

August 11, 2020

Outstanding customer service. Trinity made the process seamless. Explained what my car needed for my approval and reviewed what would be needed on next visit. Great job! More

by Laura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trinity Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2020 -

Norm Reeves Honda Superstore West Covina responded

Thank you for taking the time to share this positive feedback and 5 star- rating, Laura!

August 10, 2020

I had a really good experience at Norm Reeves Honda in West Covina. Sam in the service department was a great help and went above and beyond the call of duty. That kind of service is how businesses should More

by eroq
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Tung
Aug 11, 2020 -

Norm Reeves Honda Superstore West Covina responded

Thank you for the fantastic feedback and 5 star- rating! We are so happy to hear your experience with us was a great one!

August 05, 2020

Joshua Martinez always helps me when I bring in my vehicle. He is always honest with how long my car will take and makes sure I have a ride back home. Thank you 🙏🏼 More

by melissagallardo626
Recommend Dealer
Yes
Employees Worked With
Joshua Martinez
Aug 06, 2020 -

Norm Reeves Honda Superstore West Covina responded

Thank you for the positive feedback about Joshua and 5 star- rating, Melissa!

August 02, 2020

Courteous, fast and quick professional service was provided. Satisfied with the quality of work and most importantly, the handling of COVID19. thank you very much More

by Julio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Ramirez Luna
Aug 03, 2020 -

Norm Reeves Honda Superstore West Covina responded

We appreciate the 5 stars and this awesome feedback, Julio!

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