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Norm Reeves Honda Superstore West Covina - Service Center

West Covina, CA

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308 Reviews

308 Reviews of Norm Reeves Honda Superstore West Covina - Service Center

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October 25, 2020

From the time I pulled up to check in for my vehicle service appointment until the time I checked out from my vehicle being done with service My experience at this location was EXCELLENT!! Every employe More

by ebah76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriela Dominguez
Oct 26, 2020 -

Norm Reeves Honda Superstore West Covina responded

Thanks for the 5-star rating and positive review! We really appreciate you recommending us!

October 24, 2020

Gabi provided the best service I have ever received here at NRWC. I would proudly and hope to do business with her again. Thank You! More

by Spencer Bocanegra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriela Dominguez
Oct 26, 2020 -

Norm Reeves Honda Superstore West Covina responded

Thanks for taking the time to give us a 5-star rating and positive review about Gabi, Spencer!

October 16, 2020

Joseph has done a fantastic job! He helped me to take care of my car and gave a great discount. I will continue to bring my car back again. For a better, ask for Joseph. More

by ben4_2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Hyunh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Norm Reeves Honda Superstore West Covina responded

We really appreciate this great review about Joseph and the positive rating, Ben!

October 15, 2020

I always visit Honda dealership in West Covina for service where I bought two cars. It is a great experience working with Trinity Guzman who is a top notch advisor, takes care of everything efficient More

by dpnaik6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trinity Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2020 -

Norm Reeves Honda Superstore West Covina responded

We really appreciate this great review and positive rating! We appreciate your loyalty!

October 12, 2020

I have a pleasant car service experience at Reeves Honda WC. The advisor Anthony Sanchez was very helpful and the required repair was well explained. Thanks from Willie Almanzor More

by Willie A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Sanchez
Oct 13, 2020 -

Norm Reeves Honda Superstore West Covina responded

Thanks for the positive feedback about Willie and 5-star rating, Willie!

October 06, 2020

I’m satisfied with my visit in Honda West Covina. Mr Valentin took care of everything with excellent job. My car is like a brand new car again! More

by dar_jimenez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentin Frausto
Oct 07, 2020 -

Norm Reeves Honda Superstore West Covina responded

We really appreciate this great review and positive rating!

October 03, 2020

I wish I was told the car needed to be driven several miles at a steady speed to reset the emission computers I had to pay for two smog checks. The first was a no pass, no readings from the emissions s More

by Roknrnr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unkown
Oct 07, 2020 -

Norm Reeves Honda Superstore West Covina responded

We really appreciate this feedback.

October 02, 2020

Joshua is my go to service attendant he is the reason why I keep returning to this dealership for my service he is courteous & explains thoroughly More

by Auggie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joshua
Oct 07, 2020 -

Norm Reeves Honda Superstore West Covina responded

Thanks for the positive feedback about Joshua and 5-star rating, Auggie!

October 01, 2020

When I arrived at the dealership I was greeted by a young man and explained to me the procedure and told me to wait in the waiting area.Few minutes gone by another person came he introduced him self as Sam H More

by Terez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Oct 01, 2020 -

Norm Reeves Honda Superstore West Covina responded

Thanks for taking the time to share about your experience and we appreciate your feedback, Terez!

September 19, 2020

We are very happy with the service we received. They fixed the problem in a timely manner and we were treated very well. Special thanks to Joshua Martinez our Service Consultant. More

by Timlin1980
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joshua Martinez
Sep 21, 2020 -

Norm Reeves Honda Superstore West Covina responded

Thanks for taking the time to share about your experience with Joshua and the 5-star rating, Tim!

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