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Norm Reeves Honda Superstore West Covina - Service Center

West Covina, CA

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308 Reviews

308 Reviews of Norm Reeves Honda Superstore West Covina - Service Center

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February 11, 2021

The place is clean and receiving area is organize for appointment and also when they bring your car the seat is covered with plastic maybe the part department need to double check the part your buying li More

by victor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trinity Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Norm Reeves Honda Superstore West Covina responded

Victor, we appreciate the great feedback and 5-star rating. We hope to see you again, have a great day!

February 11, 2021

Simple, very helpful people make me think that I can Come back anytime and get any problem with my car taken care. Thank you very much More

by gabrielrod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Martinez
Feb 12, 2021 -

Norm Reeves Honda Superstore West Covina responded

Thank you for the wonderful 5-star review, Gabriel! You are always welcome, don't hesitate to let us know if we can help you. Take care!

February 05, 2021

Service Department always very efficient and have always appreciated the customer service. There is another Honda dealer closet to my home but I prefer driving to Norm Reeves More

by Lila.sannicolas499
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Ramirez
Feb 08, 2021 -

Norm Reeves Honda Superstore West Covina responded

Thanks for the positive feedback and 5-star rating, Lila!

February 03, 2021

Anthony Sanchez was very professional. He didn’t give us appropriate time and cost in regards to toe service we needed. Thank you Anthony Sanchez More

by Lucy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Sanchez
Feb 03, 2021 -

Norm Reeves Honda Superstore West Covina responded

Thanks for the 5-star review, Lucy! Take care!

February 01, 2021

I scheduled an appointment and was checked in very quickly. I was also notified about when my next service will be needed which I really appreciate because I am forgetful. Juan in the service departme More

by Mybelle717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Luna
Feb 01, 2021 -

Norm Reeves Honda Superstore West Covina responded

We appreciate this great review and feedback! Very pleased to hear your service visit went well and we look forward to having you back. Take care!

January 28, 2021

Brandon from Service is who helped me. he is not listed on the drop down menu listed below. He is always great to work with! More

by isuarez12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
Jan 29, 2021 -

Norm Reeves Honda Superstore West Covina responded

Thank you for the great feedback on Brandon and happy to hear you had a great service experience. Thanks for sharing and the 5-star rating!

January 27, 2021

Josh was great and the service was fast and professional.That's all I really have to say so I'm just getting in my 25 words. Thanks More

by asandoval
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
josh
Jan 27, 2021 -

Norm Reeves Honda Superstore West Covina responded

We appreciate the 5-star review. Thank you!

January 25, 2021

I Came for detailing thank you Juan Luna for taking care of my car A++ he’s friendly and caring I would come back again More

by Suzie Zayed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Luna
Jan 25, 2021 -

Norm Reeves Honda Superstore West Covina responded

Thank you for sharing your positive experience with us and the 5-star rating!

January 24, 2021

It’s a Great Dealership, all of their Representatives are friendly and helpful. The Service Department employees will go out of their way to get to assist you. More

by morrispi1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Hyunh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Norm Reeves Honda Superstore West Covina responded

Very pleased to hear of your positive experience with us. Thanks for the 5-star review!

January 22, 2021

Brandon was courteous, professional, fast and explained thoroughly what was done to my vehicle, the results of the inspection and what to expect for the next maintenance service. More

by ish_2125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Hansen
Jan 25, 2021 -

Norm Reeves Honda Superstore West Covina responded

Thanks for sharing this positive feedback and the 5-stars!

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