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Norm Reeves Honda Superstore Vista
Vista, CA
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Everyone we encountered, from our fantastic sales team Nester, the number crunching with Oscar, and finance with Justin. All of these staff members made buying our dream car a breeze. Nester, the number crunching with Oscar, and finance with Justin. All of these staff members made buying our dream car a breeze. More
STAY AWAY from this stealership. They would try to make you pay every thing that supposed to come standard with the vehicle. The guy is a scam artist and would not let up even afte They would try to make you pay every thing that supposed to come standard with the vehicle. The guy is a scam artist and would not let up even after the contract has been signed. If you don’t want to he harass, STAY OUT. don’t let Tommy boy bully you. More
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Both Nestor and Kurt were very eager to help us. We went in to the dealership to have our CRV serviced and came out with a new car. Give them credit for giving us plenty of time and information to We went in to the dealership to have our CRV serviced and came out with a new car. Give them credit for giving us plenty of time and information to make the decision to purchase. More
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We lost the old Subaru shortly after 200k. I had been looking for a while, including at another Honda dealer that seemed crowded, a little rushed, and a 30-minute wait for a test drive on the I had been looking for a while, including at another Honda dealer that seemed crowded, a little rushed, and a 30-minute wait for a test drive on the package *below* the CR-V hybrid sport I was considering. Wasn’t ready to invest in the wait at that point. No offense to a busy store 😺! Long story short, a sad beloved Subaru breakdown sped up the process, and on a Sunday I drove out to Vista to give Norm Reeves Honda a try. Why? My wife’s dad’s name was Norm 😸! And Vista seemed an easier drive than Carlsbad on a nice beach day. Easy drive, walked up, was greeted at the door, and my guy Nestor sized up what I needed with a few questions. Spacious store, a fleet of inventory, no waiting. Five minutes later, I was test driving my first hybrid: the sport package I had researched, a color sort of like what I pictured, and all I needed to know about the display, gears, etc. Still, it had a fancy trim package that was probably going to put it well past our price point or whatever. Nope! Not fifteen minutes into talking it through with Nestor (?) and him checking with a manager. I won’t claim to be some big haggler. But the whole discussion was respectful and honest and clear. The outcome was that the very car I test drove, supposedly the ideal version of the actual car I was going to buy, was bumping up against the top of our range, but doable, especially for the specific trim, only 6 miles, and a dream test drive. Three hours later, 14% below the sticker price, taxes, title, warranty, etc., this pearly white CR-V hybrid has me riding high, with much clearer views of the road, intuitive AC and Bluetooth phone connection and actual knobs, solid pickup, perfect cargo for our camping needs, and so far 35+ mpg on the freeway. All wins!! And honestly, I’m not sure I would have jumped at this car so easily but for the sense that these folks knew what they were doing in an atmosphere that was friendly, confident, and efficient. A brief wait at the finance desk was understandable: two nice families before us were getting their final paperwork done. Weird observation, maybe, but I got to watch the finance person walk through the process twice through the glass walls. So courteous and engaging while handling those documents like the pro that he clearly is. Love my new car, and we’re starting with bonus energy for driving away with a totally positive experience from Norm Reeves! More
Great service and attention to detail. There was no hesitation to show me all of the options I wanted to look at. The salesmen were very patient with my request to test drive all the tiers There was no hesitation to show me all of the options I wanted to look at. The salesmen were very patient with my request to test drive all the tiers for my civic that I wanted to. Got a fair value on my trade in and left very satisfied and happy with my new civic! More