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Norm Reeves Honda Superstore Port Charlotte
Port Charlotte, FL
785 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 785 reviews
January 24, 2023
Very efficient. Gets you out quickly and finishes work fast. Scott explained everything carefully and made it simple to understand. Scott was very attentive. Gets you out quickly and finishes work fast. Scott explained everything carefully and made it simple to understand. Scott was very attentive. More
by thelubiners
Employees Worked With
Scott Proen
January 22, 2023
Good service except our HRV was supposed to get an alignment and for some reason was put up on a rack for 40 minutes and when I asked about it they decided to take it next door to Volkswagen for the a alignment and for some reason was put up on a rack for 40 minutes and when I asked about it they decided to take it next door to Volkswagen for the alignment so I told them to bring the vehicle back and did not get an alignment. I was told that if I bring it back the alignment would be half price but I do not plan on bringing it back for an alignment. More
by Daviddenise
Employees Worked With
Scott
January 21, 2023
Horrible time management. I had an appointment & an hour later the car was still just sitting there. I asked how much longer, another hour & a half… for oil change. I left I had an appointment & an hour later the car was still just sitting there. I asked how much longer, another hour & a half… for oil change. I left will probably not come back even to purchase my new car next year. More
by CB
Employees Worked With
John
December 21, 2022
Had appointment with service to install driver side mirror on Dec 9th at 1:30PM, which I had ordered with your parts dept. on Dec 2nd. Around 3PM a service person came and told me the mirror was for th mirror on Dec 9th at 1:30PM, which I had ordered with your parts dept. on Dec 2nd. Around 3PM a service person came and told me the mirror was for the passenger side and was incorrectly ordered! Parts admitted their mistake and apologized. They would get the correct mirror and a new appointment was for Dec 15th at 12:30PM. The replacement mirror glass was installed "AS BEST AS POSSIBLE" on Dec 15th for $99.99 plus tax!!!! The mirror glass cost $69.99 plus tax! So for $181.88 I had a replacement glass mirror installed which probably took less than 15 minutes! You advertise tire alignment for $109.00 which will require more time than my mirror. Your staff were courteous, but I give Norm Reeves no stars at this time. I feel unjustly charged. I will surely relate my experience to anyone who will listen. Robert Banks 862-668-6161 More
by rendybanks7
Employees Worked With
Larry Starratt, Thomas Sirmons
December 20, 2022
I like having my vehicle serviced where I've purchased it Norm Reeves Honda has Honda trained techs and their service department employees are efficient and polite. it Norm Reeves Honda has Honda trained techs and their service department employees are efficient and polite. More
by marysue829
Employees Worked With
TERRELL
December 10, 2022
I had to dock 1 star this time, I was a little disappointed every time I get a car wash with my oil change this time when I got my car oil change I did not my car washed. The service for the oil c disappointed every time I get a car wash with my oil change this time when I got my car oil change I did not my car washed. The service for the oil change was fast and staff were very friendly. More
by Heather
Employees Worked With
Terrel sylver
