Norm Reeves Honda Superstore Port Charlotte

Quick reaction, combined with great service! The service advisor, Tyler Smith, is a great representative who is very knowledgeable. The service advisor, Tyler Smith, is a great representative who is very knowledgeable. More

On March, 18 2022, I when to this dealership to speak with a manager name John, I met with John who then introduced me to his sale representative Javier. Was looking for a specific vehicle that they had with a manager name John, I met with John who then introduced me to his sale representative Javier. Was looking for a specific vehicle that they had there, a white tiguan with 46,00 plus miles on it. I then was told by sale person Javier that, the vehicle was at the mall for display. He never asked me if i wanted to see it. So i purchased a Jetta R-Line for 30,000 dollar, with it supposed according to Javier came with tinted windows witch i got and he also let me know that it also comes with door protector's. When i pick up the car i ask Javier about the door protector and he reply that an order needed to be place and that the service department will call me when the part arrive. A brand new car and am already having issues with it, the driver side door doesn't close properly it needs to be slam so it can close.and when i called today and spoke with Javier he responded that the call was braking up and that he couldn't hear me and that he didn't know what i was talking about, can he call me right back, because that call was braking up, that was at 1230 and i try calling Javier back with no response. I guest i have to think that customer don't come first and is okay to treat a new customer just as so. Edwin Ortiz More

They took care of our issue very nicely and as quickly as they could on a very busy day. they could on a very busy day. More

Arrived early and service was accommodating Work well done very pleased Car nice and clean upon return done very pleased Car nice and clean upon return More

Excellent sales person Dealership did everything to make the sale Paper work was a breeze the sale Paper work was a breeze More

After dealing with their service department, twice now I can see why people go to this dealership..Thank you to John and techs. Topshelf can see why people go to this dealership..Thank you to John and techs. Topshelf More

Cordial greetings by all employees wait time was adequate would recommend buying vehicle at this dealership would recommend buying vehicle at this dealership More

The people are helpful and service is fast. The waiting area is clean and I like the hot cholate. The waiting area is clean and I like the hot cholate. More

Very helpful and efficient all the help I could ask for with my oil change and new battery.That’s way I bought my c r v 2014 there with my oil change and new battery.That’s way I bought my c r v 2014 there More