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Norm Reeves Honda Superstore North Richland Hills - Service Center
North Richland Hills, TX
2,846 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,846 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center
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November 23, 2023
Fast, easy, understandable It was faster than expected. The process from arrival to leaving easy. Getting a quick knowledge on my car and what it needed was easy to understand The process from arrival to leaving easy. Getting a quick knowledge on my car and what it needed was easy to understand More
by adrianagarcia0548
Verified Customer
November 23, 2023
Brought my car in for an oil change. When I got home I checked the oil to find out it was never drained and way overserviced. Seems they never drained the oil and still added in new oil. When I got home I checked the oil to find out it was never drained and way overserviced. Seems they never drained the oil and still added in new oil. Could have and still may cause severe engine damage. More
by Fdifiore14
Employees Worked With
Original appointment the service advisor went home.
Follow up appointment I dealt with service manager Rhett
November 23, 2023
Sold me a battery I did not need and did not fix my problem. Did not call and let me know it was ready and was not there when I finally came to pick it up? (5=excellent 4=good 3=average 2=fair 1=poor) problem. Did not call and let me know it was ready and was not there when I finally came to pick it up? (5=excellent 4=good 3=average 2=fair 1=poor) More
by Guysigoo
Employees Worked With
Issac - sort of. Sold me a battery I did not need and did not fix my problem. Did not call and let me know it was ready and was not there when I finally came to pick it up
November 23, 2023
They took great care of trying to find out what was wrong with the car and helped work with pricing and getting it covered by extended warranty with the car and helped work with pricing and getting it covered by extended warranty More
by Abunkley0
November 23, 2023
Efficient, knowledgeable. Comfortable waiting area, on time appointment, kept me informed, quick payment, good food and coffee. Comfortable waiting area, on time appointment, kept me informed, quick payment, good food and coffee. More
by Ondaanvil
