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Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
2,828 Reviews
Call Service Center (817) 345-6175

2,828 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

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February 02, 2024

They were very kind and helpful. They took in my car and fixed it all in the same day. More

by M.Deldebo
Recommend Dealer
Yes
Employees Worked With
Michael Lindley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Lindley
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Feb 06, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're delighted to hear that you found our team kind and helpful, and that we could address your car's needs promptly. We appreciate your feedback and look forward to serving you again in the future.

February 02, 2024

Service is always good That's all I have to say. I'm a long time customer More

by Karenbreauxtxas
Recommend Dealer
Yes
Employees Worked With
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Flores
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Feb 02, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your loyalty and kind words about our service. We appreciate your continued trust and look forward to serving you for many more years to come.

February 02, 2024

They got me right in and took car of my Ridgeline in a timely manner. Nice people!! More

by Lindagiberson
Recommend Dealer
Yes
Employees Worked With
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Flores
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Feb 06, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're glad to hear that you had a positive experience with our team and that we could take care of your Ridgeline efficiently. If you have any further feedback or questions, please don't hesitate to reach out. We appreciate your business!

February 02, 2024

Mario helped me resolve the issue that was an unscheduled visit. Norm Reeves is the dealership that I rely on to maintain my vehicles. More

by mvick14
Recommend Dealer
Yes
Employees Worked With
Mario Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Vasquez
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Feb 06, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your experience with us. We're glad Mario could assist you with your unscheduled visit. We appreciate your trust in Norm Reeves for your vehicle maintenance needs.

February 01, 2024

Courteous and swift The only reason I would not rate 5 is because I would have preferred to deal with one person from start to finish. I checked out with someone else who didn't go over all the charges with More

by Jagneshan
Recommend Dealer
Yes
Employees Worked With
Tim
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Feb 01, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your feedback! We appreciate your positive remarks about our courteous and swift service. We apologize for any inconvenience caused by the handover, and we'll ensure better communication in the future. Your satisfaction is our priority!

February 01, 2024

Great It's the only dealership I feel comfortable with and I believe those guys name is Juan I'm not sure, but I was very happy with the service More

by undergroundprofessor
Recommend Dealer
Yes
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Feb 02, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our team, especially with Juan. We appreciate your trust and look forward to serving you again in the future.

January 31, 2024

Scheduling was seemless with clear time estimate. Communication throughout was outstanding and the service work was completed to my complete satisfaction. More

by Ddbreuer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Gerlikoviski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Gerlikovski
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Jan 31, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that our scheduling, communication, and service met your expectations. We appreciate your business and look forward to serving you again in the future. Safe travels!

January 31, 2024

Professional and good costumer service. I suppose to wait 1 hour and 30 minutes but they knew that I was waiting so they work hard and have it ready on less than an hour .thanks a lot. More

by Antoniatavera
Recommend Dealer
Yes
Employees Worked With
Tristian
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Jan 31, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate your positive feedback and understanding of the wait time. Customer satisfaction is our priority, and we're glad we could exceed your expectations. Thank you for choosing our dealership!

January 31, 2024

He kept me informed and answered all my questions. He was excellent. I will ask for him next time I need service. More

by Dlzacha
Recommend Dealer
Yes
Employees Worked With
Dennis
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Jan 31, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you so much for your positive feedback! We're thrilled to hear that our team member provided excellent service and kept you well-informed. We look forward to serving you again in the future.

January 31, 2024

Very friendly and professional. He is quick to act and not let a moment past until he know that I am taken care of. More

by Konpopsrisauy
Recommend Dealer
Yes
Employees Worked With
Tristian
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Jul 02, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Hello! First, we apologize for the delayed response. Due to a customer verification issue on this site, we were unable to review all feedback. It sounds like you had a great experience with someone who's very attentive and proactive in taking care of your needs. That kind of professionalism and quick action can really make a difference. If there's anything else you need assistance with, feel free to let us know!

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