Norm Reeves Honda Superstore North Richland Hills - Service Center

Fine overall. Just felt a little odd when Scott gave me a call to endorse his buddy that's running for constable. I don't particularly care about politics, but it Just felt a little odd when Scott gave me a call to endorse his buddy that's running for constable. I don't particularly care about politics, but it felt a little unprofessional. More

My service advisor explained the repairs in terms that I could understand. This was a valuable experience for me. could understand. This was a valuable experience for me. More

Wife went to this dealership twice to have Nitrogen put into her car. Again, asked to check it for leaks. After about 2 hours of waiting, service claimed there was a slice in the tire and it needed to be r into her car. Again, asked to check it for leaks. After about 2 hours of waiting, service claimed there was a slice in the tire and it needed to be replaced. We have warranty with another dealership and she asked them to put Nitrogen into the tire for safety. She left and the light was still on. Meaning nitrogen was never added. She went to another Honda Dealership westside Fort Worth and they said there was nothing wrong with the tire. The cut was superficial and barely noticeable. They added Nitrogen and the light went off. I am struggling to understand how a service technician could make this mistake or if it was even a mistake. Was it because she is a lady with little knowledge? I can't trust this Dealership. I will not go there again. More

Angel Flores communicated my service repairs in a way that I could understand which is important because I am not mechanically inclined. Thank you. that I could understand which is important because I am not mechanically inclined. Thank you. More

Friendly people and quick service Everyone was very knowledgeable very professional and the service was excellent knowledgeable very professional and the service was excellent More

Great customer service, quicker than expected. I had a great experience at Norm Reeves Honda. Mario was very thorough with explaining what everything meant on my paperwork. They also finished with I had a great experience at Norm Reeves Honda. Mario was very thorough with explaining what everything meant on my paperwork. They also finished with my vehicle way faster than expected. Overall GREAT experience! More

Very good people work here I go always this place and they are very helpful they are very helpful More

The dealership looks very nice on the inside and outside. Everyone was very friendly and all the representatives made sure I was already helped. Great service! Everyone was very friendly and all the representatives made sure I was already helped. Great service! More

Great experience with kind and friendly staff helping me in all ways possible. I definitely will come back to this store. in all ways possible. I definitely will come back to this store. More

Everything went smooth Get a new survey. I'm trying to be helpful and this making it more trouble than it's worth. I'm trying to be helpful and this making it more trouble than it's worth. More