Norm Reeves Honda Superstore North Richland Hills

Our experience was similar to that of a previous reviewer in that my wife and I weren’t bombarded as soon as we walked on the lot, we were given ample time to view what the dealership had to offer and discus in that my wife and I weren’t bombarded as soon as we walked on the lot, we were given ample time to view what the dealership had to offer and discuss our options privately. When we were greeted by a sales consultant, she (Jackie Schmidt) was extremely pleasant, thoroughly informative and unbelievably patient as she answered all of our many questions. Having spent the day before at another DFW area Honda dealership, the switch to Huggins (and Mrs. Schmidt in particular) was the right choice not only financially (as the Huggins price for my vehicle was the best in the metroplex), but also in terms of overall experience in buying a new vehicle (generally, I’d rather have a root canal than deal with auto dealerships). Mrs. Schmidt greatly assisted in removing huge amounts of stress in purchasing a new vehicle. She talked us through payment options and purchase prices, and her natural concern for customers getting the best deal possible really made us glad that it was she who walked out to meet us. As we were closing our deal with finance department, Mrs. Schmidt was dutifully ensuring that our vehicle was detailed inside and out, and put the new temporary tags on for us. As we told her, from a buyer’s perspective, it’s a bit of a crapshoot whenever you go to a dealership, you could get a lazy (in terms of not trying to help you get a good deal) and impersonal sales agent just as easily as you could get a great one. We are so glad that we got her. Should you decide to buy a vehicle from this dealership, consider using her as your salesperson. More

My visit was very pleasant. I wasnt bombarded at the door.... Robert was very helpful, straight up honest and foward with me. I felt imformed of all info that I needed and all my questions were answered door.... Robert was very helpful, straight up honest and foward with me. I felt imformed of all info that I needed and all my questions were answered for me to understand dealership talk.... More

I had been looking for a car all day an had some pretty bad sales reps, but when I got to Huggins Honda, Joe greeted us immediately with such high energy and enthusiasm! This is my first car I have ever bo bad sales reps, but when I got to Huggins Honda, Joe greeted us immediately with such high energy and enthusiasm! This is my first car I have ever bought or had and he was just so amazing! Joe was super helpful! He was able to find me a car with everything I needed and the best part was that he definitely helped me find a car around my price range, considering I am a college student supporting myself financially. Everyone there was so helpful and nice! Definitely gave me a family feel to it!! I am definitely overjoyed with the service I received and would recommend all my friends and family to Joe and Huggins Honda! More

From the moment Jackie greeted me she was very friendly. I told her what I was looking for she went above and beyond to give me different prices and to make sure I was happy. When I picked the car I wanted I told her what I was looking for she went above and beyond to give me different prices and to make sure I was happy. When I picked the car I wanted she made the rest of the deal easy as possible for me and made sure I was happy with prices, the car, and her services. I would not only recommend Huggins Honda but would recommend her as a sales person. Thank you so much Jackie, Im very happy with my selection. More

Joe was great, complete no pressure sale. Joe made me feel that he was interested helping me find what I wanted. I had my own financing and he didn't even try a high pressure sale on thier financing. Sim feel that he was interested helping me find what I wanted. I had my own financing and he didn't even try a high pressure sale on thier financing. Simply asked "if they could beat it would I take it?" I submitted an app and they beat the APR on my pre approval. They didn't give me what i wanted on my trade in, but i got within $300 of it. Other dealers I have been to don't listen to what you say, they just continue the sales pitch and run over your concerns. With Joe it was like shopping with a friend. I knew he was going to make money on the sale of the car, but after how smooth everything went I was glad he did. I got a great car that I love, at a price I can brag about at work. I will be back to Huggins for all my Hondas. I am officially a Honda guy. More

Car still has issue went there for told me that hondas run with a miss and vibration contact Hondao motor of america. I have a bad miss in car and starter was not working right it took dealership 4 times run with a miss and vibration contact Hondao motor of america. I have a bad miss in car and starter was not working right it took dealership 4 times with car and still has bad miss and radiator damage they tell me its ok. My wife drives 120 miles a day if she breaks down its on them. More

OK first of all if you want to get the best deal go to HUGGINS HONDA and ask for JAKIE SCHMIDT,She helped us to get the best deal in town,Our story started months ago when my husband and I decided to get HUGGINS HONDA and ask for JAKIE SCHMIDT,She helped us to get the best deal in town,Our story started months ago when my husband and I decided to get a new car for me..we went to Trophy Nissan and they were not cool and pushy and we went to Bankston Nissan and they tried to sell us lemon car!!!And finally at the afternoon we went to HUGGINS and we were not sure if we going to get a good deal but we were surprised of the way they treated us we felt like we know them for long time especially (JAKIE) god she showed us all the cars and explained every little things to us about the cars and the finance and the warranty!!Gosh she's awesome and she did her best to get us the right price and the right amount of down payment and the monthly payment seriously she will get you the car you want for the price you want and of course in this lovely great day( Dustin)Made all the paper works easy for us we didn't have to go through anything just signing the papers!!how easy is that!!! And i got was i was looking fr cause am picky when it comes to cars and today i got my NEW HONDA ACCORD COUPE 2010 for a great price and great..My husband and I we are so happy with our new car..Everything was great in HUGGINS HONDA DEALERSHIP from beginning to the end of the day,the guys there they're great and JAKIE SHE'S THE STAR!!! go there and believe me you will be happy.. GREAT EXPERIENCE I RECOMMEND IT TO EVERY ONE GREAT BUY GREAT DEALS GREAT CARS!!! LOVE YOU HUGGINS HONDA.. SARAH & SAM More

After our accident, my fiancee and I were looking for a vehicle as similar to our last as possible. With a wedding 2 months away, we did not want to go out of our budget, but we didn't want to settle with vehicle as similar to our last as possible. With a wedding 2 months away, we did not want to go out of our budget, but we didn't want to settle with anything. Thankfully Jim Totten supplied us with everything we needed and more. We drove all the way from Austin and did not regret it a bit. The customer service was outstanding and very quick. Everything was ready for us once we arrived, which was so nice after a 4 hour drive. The vehicle was better than we expected and we're so happy. Thank you again Jim! - Heather and Chris More

Jackie made the process of buying a Honda pilot pleasurable. We were able to look at a few Honda vehicles without any pressure on which one to buy. Her friendliness made it enjoyable in this import pleasurable. We were able to look at a few Honda vehicles without any pressure on which one to buy. Her friendliness made it enjoyable in this important decision. She gave us essential information on many Honda vehicles and allowed us to test drive a few. All in all, the Honda pilot was a wonderful choice. The process of buying the vehicle went smoothly with the help of Jackie. The price was honest and fair, meeting our satisfaction. She was very thorough in her work by allowing us to meet the service consultants. Overall, it was a positive car-buying experience. More

My wife wanted a minivan, and I thought Honda or Toyota. I found a used Toyota for a great price online and saw an Odyssey at Huggins for the same price (hard to find the honda at a low price). I saw a revi I found a used Toyota for a great price online and saw an Odyssey at Huggins for the same price (hard to find the honda at a low price). I saw a review for Jackie on a different site so I asked for her by name. She was outside (on a cold a rainy day) and we went inside only to find out that the Toyota was gone. We went and looked at the Odyssey, and I couldn't have been more pleased with how the whole thing worked out. The Toyota was too big, and the Honda was the exact right size and had all the things I needed and none of what I didn't. The price had recently been reduced and I had to work on them for a better number on my trade, but all in all I am really happy with the car. I guess what they say is true, once you buy a Honda you won't buy anything else (I have owned Ford and GM since I could drive). As for Jackie, she was great. Very polite and not pushy at all. She didn't pull the whole "I really tried to help you out" routine most sales people give you. She let me dictate the number I wasnted and she was merely the intermediary (which was fine by me). She was there to sell me a car, and I was there to get the best deal I could, and although I never feel I get a "great" deal when buying a car, this is the first one i don't regret. I was in and out in less than three hours (pretty short in terms of car buying) and Jackie and the business office were great and not pushy at all. I will definately be back when we need our next car, and hopefully Jackie is there. Thanks for running an honest dealership Huggins. More