Norm Reeves Honda Superstore North Richland Hills

Great, honest customer service They send me coupons for service often, and at my last visit, they gave me honest advise. The advisor said that maybe I should replace the cabin air f They send me coupons for service often, and at my last visit, they gave me honest advise. The advisor said that maybe I should replace the cabin air filter because it was dirty. I asked him about the engine air filter and he said "no, that one is fine". He could have just said "yes, you should go ahead" and charge $70-90 more, but instead he gave me an honest answer. I plan to continue servicing my car there. More

Honest recommendations; not pushy I come here regularly in order to get the best possible service for my two Hondas. They have the most modern equipment and are experts in servicing Ho I come here regularly in order to get the best possible service for my two Hondas. They have the most modern equipment and are experts in servicing Hondas. They know of any recalls and always bring them to my attention. Whenever something is about due for servicing, they mention it but don't push it on me, making me aware that it will need to be done perhaps on my next scheduled service visit. I can trust this dealer to treat me fairly and honestly, plus their rates are competitive when using the always available online coupons. More

Great Buying Experience I’ve been a very satisfied Huggins Honda service customer for many years, but never had purchased from them. Kelly and Oliver made the entire purch I’ve been a very satisfied Huggins Honda service customer for many years, but never had purchased from them. Kelly and Oliver made the entire purchase process for our new Pilot very pleasant. Internet quote was the best price I found after contacting many other dealers, and responses to questions were received very quickly. Price quote was clear and detailed, and there were no surprises after going to the dealership. They were very knowledgeable about the Pilot and all of its features, and allowed for a thorough test drive. I also received a fair price for my trade-in. Mark in Finance was very low pressure and even found me a better rate than the one I walked I with from my credit union. I have already recommended Huggins Honda to other people I know, and will do so in the future. More

Friendly Service department Brought our Odessy in for routine servicing. Our long-time Service rep, Fred was busy at the time. None the less, I was assisted by overly friendly Re Brought our Odessy in for routine servicing. Our long-time Service rep, Fred was busy at the time. None the less, I was assisted by overly friendly Representatives. 10mins later, Fred found me in the lobby and apologized for not being able to receive the car himself. He had all work orders and reviewed with me. Wow! After a crazy morning I appreciated everyone's kindness. Made my VERY short wait enjoyable. More

Excellent customer service for my maintenance minder visit. The good service started with a pleasant experience while making my service appointment on the phone. When I arrived I was immediately met by a servic The good service started with a pleasant experience while making my service appointment on the phone. When I arrived I was immediately met by a service rep. I was accompanied to the waiting area and told about the breakfast bar available. The service was done quickly. My service rep recommended that based on the mileage that I should have my transmission serviced which I agreed to do. What really impressed me was that when that was completed my service rep told me I could use my coupon for 10% off everything instead of the discount on the oil change because it would be more. I did not even have to ask! More

Huggins Purchase 2016 Accord Ex - Great Team work My recent experience purchasing a vehicle at Huggins, began in August 2015 communicating with their online sales rep. who did not hesitate to provid My recent experience purchasing a vehicle at Huggins, began in August 2015 communicating with their online sales rep. who did not hesitate to provide up- to -date info. on the current sales specials. A few months went by and when I was ready to make my purchase, the same rep. set up the sale which went smoothly, although it involved 3 Huggins associates who were all thorough, informative, pleasant and displayed no hard sell tactics. I highly recommend Kelly Denham and the Huggins team, for your new car purchase. More

Excellent and quick service. I recently brought my Honda Civic in for an inspection. Totally happy with the efficiency of the staff at Huggins, and how I was treated. Everyone was I recently brought my Honda Civic in for an inspection. Totally happy with the efficiency of the staff at Huggins, and how I was treated. Everyone was so professional and courteous, and I can't say enough about the new waiting area. Thanks, guys. You made my visit such a pleasure! More

Service Department is GREAT!! Every time I visit the dealership, everyone is always courteous, nice & professional. I live 3 miles from Frank Kent Honda yet I drive 15+ miles to Hu Every time I visit the dealership, everyone is always courteous, nice & professional. I live 3 miles from Frank Kent Honda yet I drive 15+ miles to Huggins Honda because their service excellence supersedes Frank Kent. Keep up the great work guys!! More

2008 Honda Civic EX Coupe Flew down to pick up this one-owner car and was met at DFW and giving a ride to Huggins Honda. Car was very clean, new Grand Touring All-Season tires Flew down to pick up this one-owner car and was met at DFW and giving a ride to Huggins Honda. Car was very clean, new Grand Touring All-Season tires, new battery and oil changed. They even provided me an extra key FOB, which is not cheap! Car was all as advertised, except they forgot to check CD player as it is not working, but everything else is. I bought a $30 Bluetooth device on Amazon which I can plug into the radio aux and use my iPhone for tunes, so no big deal. I recommend Hugging Honda! More

They're back! :) Last year, I had a not-so-great experience at this dealership, due to an inattentive service person, who didn't pay attention to what I was telling hi Last year, I had a not-so-great experience at this dealership, due to an inattentive service person, who didn't pay attention to what I was telling him. Not everything got done that needed to be, & I left unhappy. This time, everything went like clockwork, & all of the service people I dealt with were very courteous & got things done. I was there for an inspection & had work done on my brakes, as well. Everything got done, & I left very satisfied. :) More