Norm Reeves Honda Superstore North Richland Hills

Disappointed I felt really deceived and pressured into buying a lemon. I asked to see other cars that after my money was approved was told there were no more cars I felt really deceived and pressured into buying a lemon. I asked to see other cars that after my money was approved was told there were no more cars on the lot to fit my needs. I have two tall girls and asked for a family car. Does a old 2005 Mustang fit the profile? It's raining in the car and I seriously think there is something wron with the breaks. I have taken it back to be worked and have asked over and over for paperwork showing what they've done but I'm only getting word of mouth and have yet to get a work order verifying. I am very unhappy on this decision. I am poor and struggling and gave them 1500 leaving other bills unpaid because I'm in need of, to get to work. It's raining today and my heart just dropped wondering what in the xxxx will I face on my way to this car today. More

A pleasant experience A shout out to Harry Whitworth and Yvette Garza. I purchased a 2008 Honda Civic LX. Yvette worked hard to find me the right vehicle at the right pri A shout out to Harry Whitworth and Yvette Garza. I purchased a 2008 Honda Civic LX. Yvette worked hard to find me the right vehicle at the right price with monthly payments I could afford. Harry was courteous and efficient, making the whole experience of car buying a pleasant and painless experience. More

Couldn't have had a better experience We were searching for a through the NADA website. Buying cars is rarely a pleasant experience. I found a beautiful 2009 Honda Accord that is pristin We were searching for a through the NADA website. Buying cars is rarely a pleasant experience. I found a beautiful 2009 Honda Accord that is pristine and bought it sight unseen we had so much in Justin Walker's recommendation. He is a very honorable man, and we are so glad we did it. The car is absolutely beautiful. It's 7 years old, with 56,000 miles and looks like it's right off the showroom floor. I have a car that's only a few years old and this car looks newer than mine! Not a single scratch on it - I don't know if they repaired the dents on it or if the people never got a dent on it! Anyway, all I had to do at Huggins was fill out a few forms and write a check for it. What a very smooth transaction! I would definitely go to them the first time the next time I buy a Honda! More

Great Sales and Service Afterward My wife and I purchased a 2014 Odyssey Touring Elite at the end of December 2015. The salesperson and sales manager responded fairly to competitive p My wife and I purchased a 2014 Odyssey Touring Elite at the end of December 2015. The salesperson and sales manager responded fairly to competitive pricing information we were able to provide as well as to our need to have certain warranties included with our purchase. We felt that we got a very fair deal. A couple of weeks after purchase the van we noticed a star-crack in the windshield. Upon attempting to have it repaired, we learned that the damage was done before we purchased the vehicle and had already been repaired. Months later the damage spread to cover a third of the windshield. Although my insurance agent doubted that the dealer would do anything about it since glass damage was not covered by the warranty, the dealership actually had the window replaced, and split the cost with me. A brand new windshield only cost me $150, replacement labor included. I call that standing behind what you sell. Thanks Gus! More

Great Experience!! Aaron always takes care of my vehicle needs, and does it with a smile. I appreciate the hard work he does to get me in and out in a timely manner. H Aaron always takes care of my vehicle needs, and does it with a smile. I appreciate the hard work he does to get me in and out in a timely manner. He really goes the extra mile in customer service! A true asset to the team. More

Best rate you can get in Dallas. I have searched rates through TrueCar and got an email from Kelly with lowest out of the door quote compared to anyone. There are no hidden surprises I have searched rates through TrueCar and got an email from Kelly with lowest out of the door quote compared to anyone. There are no hidden surprises, you get what is mentioned in the email, thats the best part. Kelly was awesome and he didn't pressure us to buy from them. It was overall nice experience and highly recommend to buy from them. More

The way that car buying should be Purchased my vehicle with the assistance of Kelly Denham in the Internet sales department and the experience exceeded my expectations. I was provided Purchased my vehicle with the assistance of Kelly Denham in the Internet sales department and the experience exceeded my expectations. I was provided with an out the door price from the outset and it beat every other dealer. I did not find any other dealer that would give me an out the door price without first coming in to the dealership. I have two kids under the age of 5 and dealing with the Internet sales department saved a ton of headache with having to manage two kids in a dealership. If you have had a bad experience with a dealership it is because you did not go to Huggins. Other dealers will try to get you into their dealership by saying that they will beat another dealers offer but I doubt that they have the follow through that is found at Huggins. At no time did Huggins pressure me to buy a car from them even when I dealt with the main floor sales staff. More

Family experience We came to the dealership to look at a certified Honda Accord. They were 1 of 2 in the metroplex with a certified 6 cyclinder EX-L Accord. Talked to We came to the dealership to look at a certified Honda Accord. They were 1 of 2 in the metroplex with a certified 6 cyclinder EX-L Accord. Talked to Gus before coming in and he met us once we arrived. He answered all of our questions and was our "lawyer" when it came time to talk to the "judge" during negociations (thanks Gus!). These guys treated us like family and are more concerned we are happy and satisfied than anything else. Would HIGHLY recommend Huggins and Gus in particular. Thanks guys and we will be back as we are not buying new cars anymore, certified used all the way for us! More

The price quoted was the price recieved! I recently purchased my 2016 Honda Civic from Mr. Kelly Denham of the Huggins Internet Sales Team. The experience was truly amazing. After looking on I recently purchased my 2016 Honda Civic from Mr. Kelly Denham of the Huggins Internet Sales Team. The experience was truly amazing. After looking on the internet, Kelly provided the price of the auto over the phone. His price was the lowest of every other dealer. I did not find any other dealer that would even try to match the price without first coming in to their dealership. This was the easiest car buying experience ever. The price he quoted was the price I paid. There was no back and forth with sales managers. Super painless just sign and go. Thanks , Rebekah Johnson More

Gustavo and Huggins Honda are GREAT! Last Friday we went to Huggins to look around because they have a HUGE inventory from which to select. Gustavo Rodriguez listened to us and helped us Last Friday we went to Huggins to look around because they have a HUGE inventory from which to select. Gustavo Rodriguez listened to us and helped us find the car we were looking for. He has a passion for putting the right car with the right person. Mark Itzo in the finance department also helped the transaction to go quick and easy. My wife and I are very happy to recommend Gustavo, Mark, and Huggins to anyone looking for a vehicle. Peace. More