Norm Reeves Honda Superstore North Richland Hills

Aaron was amazing as always. He's was able to speak to me on the phone prior to my arrival. He offered me a solution that comforted my anxiety and I drove off the lot proud that I had the absolute best servi on the phone prior to my arrival. He offered me a solution that comforted my anxiety and I drove off the lot proud that I had the absolute best service advisor in the Metroplex. I will definitely follow him if he ever relocated to another service center. Huggins Honda, you have a valuable employee who Doesn't take advantage of my car maintenance ignorance. As a female who literally knows nothing about car repairs, it such a relief to know he will be honest and transparent with all Recommendations and repairs! More

Service was awesome and loved how Tyler was very nice to continue using him only. He was very understanding and heard my concerns. Made me feel that my car is in good shape. to continue using him only. He was very understanding and heard my concerns. Made me feel that my car is in good shape. More

Service advisor was great. He receives a 5. Your reservation system and communication about the courtesy van needs work. I was told 3 different stories by 3 different people. reservation system and communication about the courtesy van needs work. I was told 3 different stories by 3 different people. More

Last week my service was not good. I stopped service technician Matt O. to help me. He not only found out the status of my car but went out of his way to make it right for me. I will definitely retur technician Matt O. to help me. He not only found out the status of my car but went out of his way to make it right for me. I will definitely return to this Honda dealership again. Thank you Matt!! More

Nice people, good service, the least time waiting ,nice place to stay at ,good coffee to drink, very very nice attitude, feel like your home place to stay at ,good coffee to drink, very very nice attitude, feel like your home More

Am part of the Huggins family and after five cars, am here to stay and introduce new customers. Huggins is a dealership with good customer service. Service first here to stay and introduce new customers. Huggins is a dealership with good customer service. Service first More

Great service and quick response to customer requests. The facilities make it easy and pleasant to wait for service completion. Eric is always knowledgeable and researched questions. The facilities make it easy and pleasant to wait for service completion. Eric is always knowledgeable and researched questions. More

Don't change anything you do. The service department and all of the people that work there are fantastic! The service agent kept updated on the status of my car and thoroughly covered everything with me. all of the people that work there are fantastic! The service agent kept updated on the status of my car and thoroughly covered everything with me. More

Great service along with the porters. Immediate assistance with everything I needed and they put air in my tires. Then took my car through the wash nice and clean. assistance with everything I needed and they put air in my tires. Then took my car through the wash nice and clean. More

Service was quick. Enjoyed coffee and conversation while I waited. Pleasant experience. Everything was clean, restrooms, cafe area, showroom. Made my experience all the better. I waited. Pleasant experience. Everything was clean, restrooms, cafe area, showroom. Made my experience all the better. More