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Norm Reeves Honda Superstore Irvine

Irvine, CA

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2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

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Showing 2,392 reviews

March 28, 2017

went thur the internet, and was very easy, Live in Las Vegas, and found a car on your web cite talked to Bryan Kerr, and flew in the next day and got the car, in n out in 2 hours More

by kealer
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Kerr, Sam Abdel
Mar 30, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Thanks for traveling from Las Vegas to purchase a vehicle from us. We hope you had a safe drive back to Vegas and hope you enjoy your new car! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

March 28, 2017

Amazing!! I wouldn't go anywhere else for a car other than Norm Reeves Honda Superstore of Irvine! I walked in without knowing much about the process of leasing More

by Isabella Cortese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Hassanzada, Sam Abdel, Meysam Kaed
Mar 30, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Isabella, We know the car-buying process can be difficult, which is why we're so happy to hear that our team did a great job getting you into a new car. We hope you're loving it thus far and hope to see you again soon! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

March 28, 2017

last minute stop for oil change Dominic got me in quickly and offered to fix the two recalls on the car...he gave great service! Jim, the driver is very nice as well! More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim the shuttle driver, Dominick Dillon
Mar 30, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Kathy, We're happy to see that Dominick got you in and out in no time. We hope your vehicle is running just like new and should you need anything, please let us or Dominick know! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

March 27, 2017

My first new Honda I bought my first new Honda from this dealer and I love the service that was provided to me. I have bought cars from other dealers before but this is More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Acosta, Quincy Mugg
Mar 30, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Mark, We're so pleased to see that our team provided you with an experience that you couldn't receive elsewhere! Thank you for both your feedback and your business and we'll see you soon! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

March 27, 2017

Fantastic experience at Norm Reeves honda Irvine My experience at norm reeves Honda in irvine was FANTASTIC! Everyone I dealt with was super friendly. Michael poirier made sure buying my first car wa More

by Michelle Cruz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
stevie, Richard Moyer, Michael Poirier
Mar 30, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Michelle, Wow! We're ecstatic to read this review and so happy to hear that Michael went above and beyond to ensure you had the best experience possible. Thanks for this tremendous review and should you ever need anything, please let us or Michael know. We're always here to help! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

March 26, 2017

Awesome Joe Khair at Norm Reeves Honda in Irvine was great Thank you Joe Khair at Norm Reeves Honda in Irvine. Joe, is honest, hard working and very professional. He patiently looked for a specific car which w More

by mavriks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Khair, Rick Acosta
Mar 30, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Joe is an all-star and we couldn't be more pleased to see that he worked to ensure you had the best experience possible. Congrats on your new Honda and welcome to the NR Honda Irvine Family! Hope to see you soon! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

March 24, 2017

Happy with our purchase Fast and friendly service. Sebastian took care of us. Very helpful and answered all our questions. Shawn, the finance guy, was efficient and friendly. More

by Love my Honda Pilot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn in finance, Sebastian Kavoosi
Mar 30, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Congrats on your Pilot and welcome to the NR Honda Irvine Family! We're so pleased to see that our team took care of you and provided you with the 5-star service you deserve. We hope your new Honda is treating you well and we'll see you soon! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

March 24, 2017

Excellent Late Night Experience Jay made shopping for the right car easy. His patience and no pressure attitude was a relief. Even though I could only shop late in the evening-Jay More

by Honda 2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Valjee
Mar 30, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Jay is a great asset to us here and we're so happy to hear that he provided you with the 5-star service you deserve. Welcome to the NR Honda Irvine Family and should you ever have any questions, please don't hesitate to let us or Jay know! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

March 24, 2017

Very good experience with salesperson Alex Nazer I was contacted by salesman Alex Nazer when I requested information about the COSTCO discount available at Norm Reeves, Honda in Irvine. I am so glad More

by Walter
Recommend Dealer
Yes
Employees Worked With
in finance we had a good experience with a man named Nguyen, Alex Nazer
Mar 30, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Walter, We're so pleased to read this and see that Alex helped get you into the CR-V you deserve. He's a great asset to us here and we're lucky to have him. Congrats on your new Honda and we look forward to seeing you at your first service visit! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

March 24, 2017

Great car buying experience! Purchased a new Fit via Internet Sales person, Bryan Kerr. Absolutely an excellent experience start to finish. All agreements made prior to purchase More

by shannon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Kerr, Sam Abdel
Mar 30, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Shannon, The Fit is a great vehicle and we're so happy to see that Bryan helped get you into one. Thanks for choosing us here and we can't wait to see you around the dealership again soon! Gary Hensley Customer Relations Director Norm Reeves Automotive Irvine CA ghensley@normreevesirvine.com 949-830-7300 x375

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