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Norm Reeves Honda Superstore Irvine

Irvine, CA

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2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

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Showing 2,392 reviews

May 09, 2017

Great experience at Norm Reeves This is our 4th car that we had purchased here, and everytime it seem to get smoother and smoother. Very pleased with the process but it also helped t More

by tmayer2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Flood
May 11, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We love having you as a member of our family and we're so happy to see that our team constantly provides you with the quality service you deserve. We hope you're loving your new vehicle thus far and we'll see you soon! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

May 09, 2017

Another great experience Edgar Rodriguez took great care of me when I showed up for walk in oil change. Was spot on with his estimate wait time for a walk in. Relayed all t More

by AM23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Ebhabha, Edgar Rodriguez
May 11, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Edgar is a great asset to us here and we're so happy to see that he and Chris both took great care of you. We hope your car is running just like new and we'll see you at your next service visit! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

May 06, 2017

Terrible customer care Bought a brand new 2017 Honda Crv exl in just under a week the air conditioning went out. My parents being senior citizens were stuck driving 2 hours More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richard Moyer, Bryan Kerr
May 22, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Chris, We're very disappointed to see that the A/C of your parents new CR-V went out after a week. Please contact me when you have a moment, so we can get this resolved. Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

May 06, 2017

Fast , good discount given Sebastian worked with in our budget ; fast to get papers done; quick turn around on decision for pricing; showcase car within budget ; gave 2 key hold More

by Loui
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian kaboosi jr, Rick Acosta, Sebastian Kavoosi
May 06, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Loui, Thanks for this great review and thanks for choosing NR Honda Irvine. It's a pleasure to see that Sebastian took care of you and got you into the car you deserve. We appreciate you stopping by and should you ever need anything, please let us or Sebastian know. Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

May 06, 2017

Great service. We wanted to buy a car through the Costco program as we had purchased a car that way about 6 months ago. When we were ready to buy a new Honda, we we More

by Lana Nicol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Osborne, Bryan Kerr, Rick Acosta
May 07, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Lana, Thank you for choosing NR Honda Irvine and for this 5-star review. We hope you're loving your new Honda thus far and we hope to work with you for many years to come. Take care and see you soon! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

May 04, 2017

Meysam is best He did the best that he can thanks meysam you are the man. My new hrv is red and i love this colour. I recomended to every body meysam kaed More

by Nazgol123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Hassanzada, Meysam Kaed
May 05, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Meysam is a great asset to us here and we're so happy to see that he took great care of you. We'd like to congratulate you on your new HR-V and welcome you to the NR Honda Irvine Family. Thank you for stopping by and we hope to see you again soon. Take care! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

May 03, 2017

Honest and straight forward Alex is courteous and extremely professional in his dealings he does his at most best to earn your business,I highly recommend Norm Reeves Honda in Ir More

by Mstc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Moore, Ed Hassanzada, Alex Nazer
May 04, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Alex is a quality asset to us here and we're so pleased to see that he provided you with the 5-star service that people have come to expect from us here. Thanks for choosing NR Honda Irvine and should you ever need anything, please don't hesitate to let us or Alex know. Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

May 02, 2017

very happy new Honda CRV owner from Irvine Norm Reeves Over the years, 40 years+, we have bought many cars from dealers (including Mercedes) for our owns and relatives. Most recent purchased Honda CRV fro More

by hondacrv
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Long Leho
May 02, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Congrats on your new CR-V and welcome to the NR Honda Irvine Family! We're so pleased to see that Long took great care of you and got you into the vehicle you deserve. We hope you're loving it thus far and should you ever need anything, please don't hesitate to let us or Long know! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

May 01, 2017

great car, great experience. Alex was a great help in my car buying experience. He made sure that everything went smooth and I drove away knowing that I had come to the right pla More

by Car buyer.wrb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Nazer
May 01, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Wayne, Alex is a great member of our team and it's no surprise to see that he made sure you had the best experience possible. Please know how grateful we are for your business and we look forward to serving you again in the near future. See you soon! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

May 01, 2017

Honda CR-V purchase It was a quick, painless process. I was in and out in under two hours. Everything was explained to me in detail and I was well informed throughout the More

by Kelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Kerr, Rick Acosta
May 01, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Kelli, Thank you for this 5-star review and for your business. We're so happy to see that our team got you in and out in no time and into a new CR-V. We appreciate you choosing NR Honda Irvine and we can't wait to see you at your first service visit. Take care! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

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