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Norm Reeves Honda Superstore Irvine

Irvine, CA

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2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

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Showing 2,392 reviews

July 31, 2017

Great experience Christopher was very helpfull from the beginning till the end.. thank you for doing it in a timely manner and deliver as promised. I would recommend N More

by Nour1453
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Ebhabha
Aug 01, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We're so happy to read this and see that Christopher helped provide you with the quality service you deserve. Thank you for choosing us here at NR Honda Irvine and please don't hesitate to let us or Christopher know should you need anything. Thanks! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

July 31, 2017

Awesome!!!! My experience was wonderful!!!!! They were so kind, welcoming and very upfront about what they can do for you. Most ppl look at ppl now a days with a More

by Sharlia ford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Moyer, Meysam Kaed, Mo Malek
Aug 01, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Sharlia, Congrats on your new car and welcome to the NR Honda Irvine Family! It's a team effort here and we're so happy to see that our team worked hard to get you into the car you deserve. We're glad you're loving it thus far and we can't wait to see you at your first service visit! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

July 30, 2017

Today July 30,2017 was a great day at Hondas Irvine Dealersh I am extremely proud to be here at Honda I wasn't expecting anything greater than this day I got a car I wanted and today is a good day. More

by Youngw3ll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Gonzales
Jul 31, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Congrats on your new car and welcome to the NR Honda Irvine Family! We're so happy to see that Oscar was able to get you into the car you deserve. We hope you're loving it thus far and we hope to work with you for years to come. See you at your first service visit! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

July 30, 2017

Very helpful and informative! Edgar was very helpful, thorough, and informative throughout the whole process. He helped me get the best car possible for me, a better car and better More

by Frank123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Galindo
Jul 31, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Frank, Edgar is an all-star is always making sure customers drive home happy. We'd like to congratulate you on your new Honda and welcome you to the NR Honda Irvine Family! We're always here to help, so please let us know if you ever need anything! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

July 28, 2017

amazong Great salesman and great financier very helpful people and great environment. Good experience for my new honda accord v6 exl . Will definitely recom More

by Anthony648
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Acosta, Sebastian Kavoosi
Jul 28, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Anthony, Congrats on your new Accord! We're so happy to see that Sebastian took great care of you and got you into the Honda you deserve. Thanks for this outstanding review and we look forward to serving you for many years! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

July 27, 2017

Professional and great help. Oscar was amazing! He made the process fun, easy, and really helped me meet my goal of getting a car! Couldn't of done it without his expertise, his f More

by jackie01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar A. Gonzalez
Jul 27, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Jackie, Oscar is an all-star and we're so happy to see that he made sure your car-buying experience was a memorable one. We'd like to congratulate you on your new vehicle and thank you for choosing us here. We're always here to help, so please let us or Oscar know if you need anything. Hope to see you soon! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

July 27, 2017

Awesome! Awesome Job Alex!! You rock!! Great service! personable. Got the car i wanted Hope you're @ Norm Reeve's for many years You're an assent there. I've b More

by Steve525
Customer Service
Recommend Dealer
Yes
Employees Worked With
Alex Nazer
Jul 27, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Steve, Congrats on another Civic and welcome to the NR Honda Irvine Family! We're very happy to see that Alex took great care of you! We appreciate your business and hope to work with you for years to come. See you soon! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

July 27, 2017

I leased a 2017 Honda Accord hybrid I was assisted by Jim Saber, her was so wonderful! He guided me thru the paperwork, the lease information and the financial information, in addition t More

by no
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Saber
Jul 27, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We're very lucky to have Jim on our team and he's constantly going above and beyond to ensure that customers drive home happy. We hope you're loving your Accord Hybrid thus far and we thank you for choosing us here at NR Honda Irvine. We're always here to help, so please let us know if you ever need anything we hope to see you around the dealership again soon! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

July 25, 2017

Review of a salesman by a salesman. Bryan is an outstanding salesman. He is the reason we bought our car at your dealership. Everything was exactly as promised. Honesty and integrity More

by Pat123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Kerr
Jul 25, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Pat, Bryan is an all-star and is always going above and beyond to make sure that customers drive home happy. We couldn't be happier to see that he got you into a new car and made sure you had a 5-star experience. We'd like to welcome you to the NR Honda Irvine Family and we look forward to working with you for years to come! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

Jul 25, 2017 -

Pat123 responded

Happy to hear it

July 25, 2017

Friendly and professional, but a bit late I was treated in a friendly and professional matter throughout the process. My only complaint was that I scheduled a test drive, but the car was not More

by professur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Khair
Jul 26, 2017 -

Norm Reeves Honda Superstore Irvine responded

Thank you for your feedback. We're disappointed that your vehicle wasn't ready for a test drive when you arrived. We've taken this into account and will work to ensure that this doesn't happen again. We're happy though that after the initial disappointment, you received the quality service you deserve. We're always here for you, so please don't hesitate to let us know if you need anything! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

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