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Norm Reeves Honda Superstore Irvine

Irvine, CA

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2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

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Showing 2,392 reviews

August 06, 2017

New Civic EX Alex at Norm Reeves gave us exceptional service and we love the new Civic. I highly recommend this dealership for a Honda purchase. They have an amazi More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Nazer
Aug 07, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Lisa, We couldn't be more pleased to read this and see that Alex did a great job getting you into a new Civic. We're very lucky to have you as a valued customer and we hope to provide you with this same level of service for years to come! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

August 05, 2017

My experience at Honda Getting a car is a very hard proccess, but Quincy made it look really easy. I would definitely recommend it to my friends and family. Thanks Honda! More

by 123456
Recommend Dealer
Yes
Employees Worked With
Quincy Mugg
Aug 07, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We know the car-buying process can be stressful, which is why we're so happy to see that Quincy took great care of you and made you feel comfortable during the entire process. We hope you're enjoying your new vehicle and please let us or Quincy know should you ever need anything! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

August 04, 2017

Excellent, timely, professional service! My son and I were on a college tour road trip - we live in San Diego and were traveling up I-5 to visit 7 colleges/universities. When "low tire pressu More

by Janie Plante
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Monzon
Aug 07, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Janie, We're sorry to hear about your tire but pleased to see that our service team got you back on the road in no time. We hope you had a great college tour trip and we wish your son the best of luck! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

August 04, 2017

Highly Recommended! It was a great experience to work with this dealer, especially with Andres. He is very helpful in any recommendations. So, it was a great deal! More

by Natalia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Oliveros, Rick Acosta
Aug 07, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Natalia, We're very happy to see that your experience with Andres was a great one. Thank you for choosing us here and welcome to the NR Honda Irvine Family. Look forward to serving you again soon. Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

August 03, 2017

Helpful Stevo is trying his best to give me information about the car and closely help me step by step to make the leasing process goes smoothly. He has a ver More

by Nat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stevo Zaki
Aug 04, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Nat, We're very happy to see that Stevo took care of you and made you feel comfortable during the car-buying process. We appreciate you taking the time to leave this 5-star review and we hope that we can work together for many years. Hope to see you soon! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

August 03, 2017

Fantastic Overall Experience James Flood was fantastic to work with, he changed my negative opinion of the car buying process! Overall time at Norm Reeves was great even with my 1 More

by DBashor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Flood
Aug 04, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We know the car-buying process can be stressful, which is why we're so happy to see that James took great care of you and provided you with the 5-star experience you deserve. Welcome to our NR Honda Irvine Family and should you ever have any questions, please let us or James know! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

August 03, 2017

professional operation the buying experience was excellent in all areas. this is a first class operation with knowledgeable people who treat you fairly. I would highly rec More

by randy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn in Finance, Jim Saber
Aug 04, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Randy, Providing top-notch service is our number one priority and we're so happy to see that our team provided you just that. Thank you for taking the time to leave this outstanding review and for choosing us here. We're always here for you, so please let us know if you ever need anything. See you soon hopefully! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

August 03, 2017

Great 👍Service all the way around ...from Sean Service intake to GM. Thank you for everything. I appreciate great service! Friendly, professional, courteous, efficient. Have More

by MUNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Moyer, Sean Osborne
Aug 04, 2017 -

Norm Reeves Honda Superstore Irvine responded

Thanks Muna! We're so happy that Sean takes great care of you and we appreciate you choosing NR Honda Irvine. We hope you're well and we can't wait to see you at your next service visit. Take care! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

August 02, 2017

Very helpful staff Mr. Kaed did his best to fulfill my wishes for leasing a honda civic. I appreciate his efforts and recommend him to all honda seekers. More

by S.E.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meysam Kaed
Aug 02, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We're extremely pleased to see that Meysam worked hard during the leasing process. We'll be sure to share this review with him and our team and if you ever need anything, please let us or Meysam know. Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

August 02, 2017

very good and professional service Very friendly and professional service. Car rental and shuttle service are very good too. very comfortable waiting area. G, the sale associate is v More

by simlexusa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Osborne, Lucian Paris
Aug 03, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We're very happy to see that you've received the quality service you deserve and you enjoy our rental and shuttle services as well as our customer lounge. Thank you for taking the time to leave this positive review and should you ever need anything, please let us know. We're here to help. Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

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