Norm Reeves Honda Superstore Irvine

Edgar Galindo My first encounter at Norm Reeves was with a less than impressive salesman who seemed more interested in a sale; not much else. Decided to go elsewher My first encounter at Norm Reeves was with a less than impressive salesman who seemed more interested in a sale; not much else. Decided to go elsewhere but received an email from Eugene. Several days later, I reached out to Eugene, who steered me to Edgar as I considered other offers from several dealerships. Edgar was pleasant and very thorough throughout the whole process. I consider him an asset to the dealership. Transparent, humble, patient and no pressure, all the while providing excellent service beyond my expectations. Importantly getting me a very satisfactory price on the new vehicle including my trade in. Hopefully Edgar gets full credit for the sale, unlike my previous encounter. That said, I highly recommend meeting with Edgar for anyone's potential buying needs. More

Edgar is very helpful during the whole process. He made the whole buying experience pleasant On top of getting the Costco discount. He found another $1000 saving for us Thank you the whole buying experience pleasant On top of getting the Costco discount. He found another $1000 saving for us Thank you More

Kasem made buying a new car for our family so easy. He really went out of his way to ensure a positive experience for me, and I really appreciate it. really went out of his way to ensure a positive experience for me, and I really appreciate it. More

Ray is friendly and professional Ray is nice and helpful, demonstrating features and addressing my concerns during test driving. Great thanks to Eugene too as Ray and Eugene worked to Ray is nice and helpful, demonstrating features and addressing my concerns during test driving. Great thanks to Eugene too as Ray and Eugene worked to provide a good leasing offer. Plus, Ray delivered my new vehicle to my house so that I could drive my primary car home without paying an extra trip to pick it up. Ray was also actively following up a very small noise issue caused by hob cap, which showed a caring customer service. Overall an excellent experience here. More

Highly Commendable! Josue has always been a great service advisor. Not only he is very knowledgeable, but he is also very attentive to customers' needs. I have never e Josue has always been a great service advisor. Not only he is very knowledgeable, but he is also very attentive to customers' needs. I have never experienced such excellent customer service in all the car dealers I have been to. I would not even think of seeing another service advisor and just stick to Josue for the service needs of my car. Kudos to your great service Josue! Continue doing an excellent job as you are a big asset to Norm Reeves and you are a great example of what good customer service is all about. You have always exceeded my expectations!!! More

Great Experience Kasem is truly great to work with. He is helpful, knowledgeable and personable. The overall experience at the dealer, while still lengthy, was a posit Kasem is truly great to work with. He is helpful, knowledgeable and personable. The overall experience at the dealer, while still lengthy, was a positive one and it is obvious they seek to streamline the process for the customer. Thanks Kasem I love the new car! More

Kasem was very patient, helpful, and knowledgeable in helping us in buying our car. We highly recommend him if you want a person with integrity who is laid back and not pushy. Lori and Dan O helping us in buying our car. We highly recommend him if you want a person with integrity who is laid back and not pushy. Lori and Dan O More

Excellent customer service! Daniella was amazing, super sweet, very professional Made sure I was ok always attentive. Took care of me til the end. SHE NEEDS A RAISE! ❤ Daniella was amazing, super sweet, very professional Made sure I was ok always attentive. Took care of me til the end. SHE NEEDS A RAISE! ❤ More

Smooth and Enjoyable Experience Our experience at Norm Reeves Honda Irvine was fun, fairly quick and smooth. In the end, we successfully traded in our Sienna and purchased our new '1 Our experience at Norm Reeves Honda Irvine was fun, fairly quick and smooth. In the end, we successfully traded in our Sienna and purchased our new '19 Honda Accord at an excellent price. We have been loving this car since we've put it in drive that evening and she has been a joy on the road ever since. Thank you Edgar, Eugene and Daniela for your guidance, test drives, laughs and the great deal! More

Thanks Edgar The servic, dedication and time. It really surprised me at how young Edgar really is, but he shows maturity and determination. God Bless you Edgar, th The servic, dedication and time. It really surprised me at how young Edgar really is, but he shows maturity and determination. God Bless you Edgar, thanks Norm Reeves Honda More