Norm Reeves Honda Superstore Irvine

Jon and Stevie are my Dynamic Duo! My father has been wanting me to have a Honda since I can remember. Coming to the Norm Reeves Honda in Irvine was the most logical thing to do since h My father has been wanting me to have a Honda since I can remember. Coming to the Norm Reeves Honda in Irvine was the most logical thing to do since he purchased our 2005 Honda Pilot here 12 years ago. After discussing the car over the phone, we met Jon Mandujano in person at the dealership. Jon was super helpful and went over every single little detail with me, made me feel comfortable and taken care of. He took all my needs and expectations and created the perfect car for me. Since this was my first car I would be purchasing as an undergraduate student, he understood my concerns and questions and answered them as detailed as he could. He also helped me set up everything in my car and explained how it worked along the way after it was detailed. We then met with Stevie Nguyen who was the finance manager. Just like Jon, Stevie made me feel comfortable and taken care of and made sure I had the best possible experience. He drew out what my next 7 years would look like which made me feel great to visually see a diagram of how my payments would work and what is covered and not covered. He was kind and allowed me to express any concerns I had. I am glad to now be the owner of a brand new 2017 Honda Civic LX. I would like to thank Jon, Stevie and Norm Reeves from the bottom of my heart for their excellent customer service, amazing staff, and for letting me part of the Honda Family :). Thank you, Thank you, THANK YOU More

Purchase experience Bryan expedited our purchase of a Honda CR-V in a friendly , professional way . We look forward to his assistance in understanding the various optio Bryan expedited our purchase of a Honda CR-V in a friendly , professional way . We look forward to his assistance in understanding the various options necessary to safely operate this new vehicle More

Professional and kind services Had service done for my Odyssey. Dominick was very nice to explain the details of service to me and booked the shuttle for me to avoid the waiting tim Had service done for my Odyssey. Dominick was very nice to explain the details of service to me and booked the shuttle for me to avoid the waiting time. I felt very comfortable about the environment and altitude at this location. The quality of the service is also very good. I'll recommend it to my friends. More

Awesome Jim went above and beyond to make me.feel great and enjoy the whole experience. His dedication to customer satisfaction was evident as he helped with Jim went above and beyond to make me.feel great and enjoy the whole experience. His dedication to customer satisfaction was evident as he helped with a small issue, including personally driving me home. Jim is awesome!!! More

Easy as 1-2-3 I just leased an e-Fit from Norm Reeves in Irvine. I worked with Giancarlo Spinosi, "G" as he is called. This was a stress-free transaction. G and I s I just leased an e-Fit from Norm Reeves in Irvine. I worked with Giancarlo Spinosi, "G" as he is called. This was a stress-free transaction. G and I spoke first on the phone and discussed this special lease program. These e-Fits are hard to come by, and I was afraid I might miss out on the program. I'm seventy miles from this dealership, and these vehicles go quickly. But, thanks to G, I lucked out and got my hands on one. I happened on be in the OC when mine came available, and G called me to let me know. There were two others interested in this vehicle, and it's first-come, first served for this special program. G was able to secure the vehicle for me. Now, I found G to be a very helpful, efficient, and well organized young man. We worked together for almost a week, in which he kept in touch with me by phone. I highly recommend G. If you are in the market for a Honda, I think you should give G a cal. You will find him extremely helpful. There were no high pressure tactics or pushing me to purchase additional accessories . This was a super easy transaction. G will communicate and help make your purchase or lease a pleasant experience. More

Routine Service and noise problems 2005 Honda Civic I had made an appointment at 11 AM for my service, pulled up and was immediately greeted by Dominick, who wrote down my issues and assured me that ev I had made an appointment at 11 AM for my service, pulled up and was immediately greeted by Dominick, who wrote down my issues and assured me that everything would be taken care of. I gave him the coupons that I had printed out to hopefully lower my bill. He arranged for a shuttle driver - Jim - to take me home. Jim was very courteous and pleasant, and we had a nice chat during our short drive. Dominick then called me when my car was ready and arranged for another shuttle driver = Ryan - to pick me up. Dominick explained all the things that had been done to fix my car and all in all it was a very pleasant experience dealing with Dominick. He is very courteous and friendly and helpful. More

Amazing service!!! I recently purchased a car from Joe Khair at NR Honda Irvine. He worked hard to get me an outstanding deal. He was honest and so helpful. I've worked I recently purchased a car from Joe Khair at NR Honda Irvine. He worked hard to get me an outstanding deal. He was honest and so helpful. I've worked at many dealerships and was so surprised at how easy he made the car buying experience. I started looking to buy a car from them because the service and parts department impressed me. Now after I've gone through the purchasing process, they have a customer for life. I knew exactly what I wanted going into the deal and although my expectations were grand, Joe made it all happen for me. 5 stars! Thanks Joe!! More

Excellent car buying experience. Joe and Rick were very pleasant to work with. Both are very knowledgeable and professional. I really got a good deal working with Joe. I'll be saving Joe and Rick were very pleasant to work with. Both are very knowledgeable and professional. I really got a good deal working with Joe. I'll be saving money each mile I drive my new Honda. Thank you. More

Routine service - oil change. We've always returned this dealership for service re: our 2005 Honda Pilot. We have 109,000 miles on it now and it's our second car. It runs like a We've always returned this dealership for service re: our 2005 Honda Pilot. We have 109,000 miles on it now and it's our second car. It runs like a top and we've always had the recommended servicing performed on it. If you maintain a Honda, it will last a LONG time. We've always been happy with the quality of service and the staff here. That's why we always come back. On a scale of 1 to 10, Dominick in service is an 11. Cheers! More

Meysam Kaen I leased a new Honda HRV from Meysam three weeks ago, and even though I was not planning on getting a new car for my daughter, his personality and ser I leased a new Honda HRV from Meysam three weeks ago, and even though I was not planning on getting a new car for my daughter, his personality and service was so amazing that I went back yesterday and leased a Civic for my daughter. I highly recommend him to everyone who is looking for a knowledgeable and most importantly caring sales person. More