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Norm Reeves Honda Superstore Irvine

Irvine, CA

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2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

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Showing 2,392 reviews

August 16, 2017

Great Experience I had a great experience with Raffy. He was such a well mannered and friendly salesman. He made me feel appreciated and special. He had my best intere More

by Looser45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Navas, Rick Acosta, Meysam Kaed
Aug 17, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, While pleased to see you had a quality experience with Raffy, we're disappointed to see that the same cannot be said about Meysam. Please contact me when you have a moment, as I'd like to speak to you further about this experience. I look forward to hearing from you. Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

August 16, 2017

Great Experience Alex made our first experience with the Norm Reeves dealership a great one. He was polite, friendly and very helpful throughout the process of leasing More

by Robert118
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Nazer, Sam Abdel
Aug 17, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Robert, Congrats on your new Accord Sport and thank you for choosing us here at NR Honda Irvine. Alex is a great asset to us here and always making sure customers drive home happy. We're pleased to see that he took such great care of you and should you have any questions, please don't hesitate to let us or Alex know. Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

August 16, 2017

Good Experience Had a great experience. David Salazar made our time there enjoyable and easy. We ended up with a deal we wanted and the car has been quality so far. E More

by ozmacity
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nureg?, David Salazar
Aug 17, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We appreciate this positive feedback and thank you for choosing NR Honda Irvine. We take pride in providing quality service and are very happy that you were able to receive just that. We hope your new vehicle is treating you well and we look forward to seeing you at your first service visit. Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

August 15, 2017

Unique needs and Bryan Kerr was exceptional. We needed to assist aging parents buy a car. They knew what they wanted but didn't have the stamina for a long, drawn out experience at the dealer, me More

by hondabuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't recall his name, but the guy in finance was friendly and efficient. , Bryan Kerr
Aug 15, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Phil & Terese, We'd like to thank you for this 5-star review and for choosing us here at NR Honda Irvine. Both your business and feedback are greatly appreciated and we're very pleased to see that Bryan took great care of you and your parents. We're always here to help, so should any of you ever need anything, please let us or Bryan know. Take care! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

August 15, 2017

Exceptional experience Alex provided exceptional experience in my car purchase. Explained everything in full and went over all key features. Will recommend to friends and fa More

by Accord fanatic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Nazer
Aug 15, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Congrats on your new Accord and welcome to the NR Honda Irvine Family. We're extremely pleased to see that Alex provided you with the quality service that people have come to expect from us here. Thanks for this review and we'll see you at your first service visit! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

August 15, 2017

Alex Nazer is your go-to guy! Simply put, Alex Nazer helped me get my wife Lisa into a 2017 Accord Touring Hybrid at ease. He'll be the only guy I'm recommending to my family and f More

by Robert S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Nazer
Aug 15, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Robert, Alex is an all-star and it's no surprise to see that he worked hard to get your wife into a new Honda. We'll be sure to share this review with Alex and our team and should you or your wife need anything, please let us or Alex know. Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

August 15, 2017

Such a pleasant experience From start to finish of my Accord purchasing process, Alex was so pleasant to work with. I really appreciated that he was so honest and clear througho More

by donna516
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nager, Alex Nazer
Aug 16, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Donna, We're so happy to read this and see that Alex made you feel comfortable throughout the entire process and got you into the car you deserve. The Accord is a great car that we know you'll love driving for years to come. Thanks for this quality review and please let us or Alex know if you have any questions. We're here to help! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

August 14, 2017

Andres Oliveros was Super! I bought a 2017 Honda Fit this past Friday and Andres Oliveros was my salesman. I also dealt with Rick Acosta in the Financing area. Both of these g More

by IMAKISA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Oliveros, Rick Acosta
Aug 14, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, The Fit is a tremendous vehicle that we know you'll love driving for years to come. We appreciate this 5-star review and your business. We'll be sure to share your positive feedback with Rick, Andres and our team and we'll see you soon hopefully! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

August 14, 2017

From your Alaskan friends! We were greeted as soon as we arrived and felt welcomed from beginning to end. Our overall experience was great. The process was quick and it went smo More

by Lyann83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Kerr
Aug 14, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Lyann, Thanks for this awesome review! We are so happy that Bryan took care of you and got you into the car you deserve. He's a great member of our team and is always making sure customers drive home happy. We hope you're loving your new car and we're looking forward to seeing you at your first service visit! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

August 14, 2017

Excellent experience I came to Norman Reeves in Irvine, CA to look for a good deal. Was greeted by Sebastian Kavoosirad. Explained why I need and got an offer in same mome More

by constantine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Kavoosi
Aug 14, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Constanine, Thank you so much for your loyalty to us here. We love having you and your son as valued customers and we look forward to working with you for years to come. Enjoy the new Civic and see you at our first service visit. Take care! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

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