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Norm Reeves Honda Superstore Irvine

Irvine, CA

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2,392 Reviews

16 Auto Center Dr

Irvine, CA

92618

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Showing 2,392 reviews

August 18, 2017

Sebastian was efficient, courteous, helpful in the sale. Sebastian was very helpful with the details of the purchase arrangement; very efficient and knowledgeable. I would recommend friends to him who are i More

by Jon and Carmen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn, Sebastian Kavoosi
Aug 21, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Jon and Carmen, We're so pleased to see that Sebastian took great care of you and got you into the car you deserve. We hope you're enjoying your new vehicle thus far and we look forward to serving you, your friends and family in the near future. Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

August 18, 2017

Good service Sean has been my service advisor and he provides excellent customer service! He is friendly, accommodating, and prompt. I have had other service advis More

by odyssey11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Osborne
Aug 21, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, Sean is a great member of our team and we're very happy to see that he takes such great care of you and your vehicle. We appreciate you choosing us here and we look forward to seeing you at your next service visit! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

August 18, 2017

Professional and friendly Quincey Mugg was a wonderful partner in helping me decide on a new car. I did not feel pressured at all. He was very genuine and honest and I felt he More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quincy Mugg
Aug 21, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We're happy to see that Quincy made you feel comfortable during your recent visit and helped get you into a new car. He's a great asset to us here and we'll be sure to share this 5-star review with him and our team. Hope to see you soon! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

August 17, 2017

great deal they provide the best price and professional service. was very enjoyable and pleasant new car buying experience. would like to recommend to friends More

by new car buying
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Jeter
Aug 18, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, We're extremely grateful for both this review and your business. We hope you're loving your new car and we look forward to working with you, your friends and family for many years! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

August 17, 2017

Shopping with a please. Help and knowledgement was great. Family was pleased and content while waiting there. Friends and family friendliness. Would really recommend others t More

by JArias
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Saber, Todd Arnold
Aug 18, 2017 -

Norm Reeves Honda Superstore Irvine responded

Dear Valued Customer, It's a pleasure to read this and see that you had a great experience purchasing a vehicle here. We take pride in providing quality service and we're happy that you received that. Thank you for taking the time to leave this review and please let us know if you ever have any questions. We're always here to help. Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

August 17, 2017

very good service David is a very good saler and he is warm and effective, He gave me more help, he introduced very details for the car, that's what I need. More

by Frankweixin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Salazar
Aug 17, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Frank, David is a tremendous asset to us here and is always going above and beyond to take care of our customers. We're glad he provided you with the 5-star service that people have come to expect from us here and we'll be sure to share this review with him and our team. We hope all is well and hope to see you soon! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

August 17, 2017

Service visit Great service to get rails and cross bars installed. Service kept me updated all day and they look great. Lots of information on the process and free More

by Autnal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominick Dillon
Aug 18, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Autnal, We're so happy to see that our service team took great care of you and your vehicle. We're sure it looks great and we hope that you enjoy driving it for many years. We appreciate you choosing us here and we'll see you at your next service visit! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

August 16, 2017

2017 Honda Accord Sport Lease I worked with Alex Nazer, he contacted me right after I submitted a application online. Came into the dealership two days later, and was in and out wi More

by spencerfranz1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nareg Barsakhian, Alex Nazer
Aug 16, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Spencer, Congrats on your new Accord and welcome to the NR Honda Irvine Family. We're happy to see that Alex got you in and out in a timely manner. We appreciate you choosing us here and we look forward to seeing you at your first service visit. Take care! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

August 16, 2017

D Best is really the BEST! D Best was great! He was there to offer to assist my Grandfather up the stairs right when we arrived at the dealership when other salesmen watched us More

by JulieD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
D Best
Aug 17, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Julie, Congrats on your new CR-V and welcome to the NR Honda Irvine Family. We're so happy to see that D took great care of you and your grandfather at your recent visit. He's an all-star and is always making sure customers go home happy. We appreciate you taking the time to leave this review and we hope you love your new Honda! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

August 16, 2017

Awesome Jim was super helpful, I am satisfied from my purchase. he is so patient and calm, he will helped me a lot about my purchase, he gave me useful inform More

by penny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Saber
Aug 17, 2017 -

Norm Reeves Honda Superstore Irvine responded

Hi Penny, We're happy to read this and see that Jim took great care of you throughout the entire car-buying process. We'll be sure to share this review with Jim and our team and should you ever need anything, please don't hesitate to let us know. We're always here to help. Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375

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